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ProblemsByVin File / 2014-MERCEDES-BENZ-CLS-CLASS
2014 · mercedes-benz

mercedes-benz CLS-Class problems

0 safety recalls. 11 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
8.8 / 10

Above-average reliability for the segment. Few systemic issues on file.

0
Critical
0
Severe
0
Moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2014 CLS-Class · steering
I RECENTLY PURCHASED A VEHICLE FROM THE NAME DEALERSHIP ONLINE. THE VEHICLE POWER STEERING MALFUNCTIONS WITHIN APPROX. 20 MINS AFTER VEHICLE IS DRIVEN RENDERING THE VEHICLE UNSAFE FOR OPERATION. I WAS TOLD BY THE SELLER AND DEALERSHIP... TEXT MESSAGE SAVED, THAT THEY STAND…
12/21/2017 · NHTSA ODI #11055895.0
2014 CLS-Class · cruise control
WHILE DRIVING ON CHICAGO EXPRESSWAY, VEHICLE STOPPED ACCELERATING AND BECAME INOPERATIVE. ADDITIONALLY, WHILE WAITING FOR TOW TRUCK ON EXPRESSWAY, THERE WAS A BURNING SMELL COMING FROM CAR. MESSAGE ON CAR DISPLAY WAS "INOPERATIVE" "SEE OPERATOR'S MANUAL". *TR
12/18/2014 · NHTSA ODI #10667190.0
2014 CLS-Class · suspension
I just had 2 tires replaced and on the way home I hit a pothole both front air shocks failed. I filed a claim and the insurance company won’t pay out either. Normal wear and tear does not make both air shocks failed.
12/12/2025 · NHTSA ODI #11704776.0
2014 CLS-Class · body
have a 2014 cls-550 with extensive subframe rust. It is currently sitting at the dealership for $3,158 in repairs for a vehicle that is less than 10 years old. There needs to be a recall on the subframe for the c, cls, e, and like models. This is not the Mercedes’-Benz quality I…
12/05/2022 · NHTSA ODI #11496131.0

Common questions

Is the 2014 Mercedes-Benz CLS-Class reliable?

Mostly yes. With a reliability score of 8.8 out of 10 based on 11 owner complaints filed with NHTSA, the 2014 Mercedes-Benz CLS-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2014 Mercedes-Benz CLS-Class?

No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.

What's the most expensive thing that goes wrong?

Major repair items haven't been flagged often enough on this vehicle to single one out.

How do I check if my Mercedes-Benz CLS-Class has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Mercedes-Benz CLS-Class?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 11 complaints on file, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

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Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 12 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with mercedes-benz. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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