2014 Mercedes-Benz CLS-Class problems
Light NHTSA footprint — 11 owner complaints. Either a clean record or thin data; we'll show what's there.
The 2014 Mercedes-Benz CLS-Class has 11 NHTSA owner complaints on file (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2011 CLS-Class | 7 | 0 |
| 2012 CLS-Class | 24 | 0 |
| 2013 CLS-Class | 4 | 0 |
| 2014 CLS-Class (this page) | 11 | 0 |
| 2015 CLS-Class | 9 | 0 |
| 2017 CLS-Class | 2 | 0 |
Above-average reliability for the segment. Few systemic issues on file.
Buyable on the data — keep up the usual maintenance and inspect normally.
- No systemic severe-failure pattern in the complaint record
- Reliability score 8.8/10 — above the segment average
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Ask anything about your 2014 Mercedes-Benz CLS-Class
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
What owners are saying recent NHTSA-filed complaints · verbatim
I recently purchased a vehicle from the name dealership online. The vehicle power steering malfunctions within approx. 20 mins after vehicle is driven rendering the vehicle unsafe for operation. I was told by the seller and dealership... Text message saved, that they stand…
While driving on chicago expressway, vehicle stopped accelerating and became inoperative. Additionally, while waiting for tow truck on expressway, there was a burning smell coming from car. Message on car display was "inoperative" "see operator's manual". *tr
I just had 2 tires replaced and on the way home I hit a pothole both front air shocks failed. I filed a claim and the insurance company won’t pay out either. Normal wear and tear does not make both air shocks failed.
have a 2014 cls-550 with extensive subframe rust. It is currently sitting at the dealership for $3,158 in repairs for a vehicle that is less than 10 years old. There needs to be a recall on the subframe for the c, cls, e, and like models. This is not the Mercedes’-Benz quality I…
Common questions
Is the 2014 Mercedes-Benz CLS-Class reliable?
Mostly yes. With a reliability score of 8.8 out of 10 based on 11 owner complaints filed with NHTSA, the 2014 Mercedes-Benz CLS-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2014 Mercedes-Benz CLS-Class?
On the NHTSA data, the 2014 Mercedes-Benz CLS-Class does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.8/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2014 Mercedes-Benz CLS-Class?
There isn't enough NHTSA complaint data on the 2014 Mercedes-Benz CLS-Class to flag a standout failure pattern. Run the VIN for open recalls — those are free to fix regardless of warranty — get a standard pre-purchase inspection, and ask the seller for service records.
Is the 2014 Mercedes-Benz CLS-Class a good used car to buy?
It scores 8.8 out of 10 on our NHTSA-based read of 11 owner complaints. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2014 Mercedes-Benz CLS-Class?
No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.
What's the most expensive thing that goes wrong?
Major repair items haven't been flagged often enough on this vehicle to single one out.
How do I check if my Mercedes-Benz CLS-Class has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2014 Mercedes-Benz CLS-Class?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 11 complaints on file, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.