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ProblemsByVin File / 2014-MERCEDES-BENZ-CLS-CLASS NHTSA data synced 3 days ago
2014 · Mercedes-Benz

Mercedes-Benz CLS-Class problems

Light NHTSA footprint — 11 owner complaints. Either a clean record or thin data; we'll show what's there.

0 5 10
Reliability score
8.8 / 10

Above-average reliability for the segment. Few systemic issues on file.

0
Critical
0
Severe
0
Moderate
Should you avoid this 2014 CLS-Class?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2014 CLS-Class's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->

What owners are saying recent NHTSA-filed complaints · verbatim

2014 CLS-Class · steering
I recently purchased a vehicle from the name dealership online. The vehicle power steering malfunctions within approx. 20 mins after vehicle is driven rendering the vehicle unsafe for operation. I was told by the seller and dealership... Text message saved, that they stand…
12/21/2017 · at 73,000 mi · NHTSA ODI #11055895.0
2014 CLS-Class · cruise control
While driving on chicago expressway, vehicle stopped accelerating and became inoperative. Additionally, while waiting for tow truck on expressway, there was a burning smell coming from car. Message on car display was "inoperative" "see operator's manual". *tr
12/18/2014 · at 7,800 mi · NHTSA ODI #10667190.0
2014 CLS-Class · suspension
I just had 2 tires replaced and on the way home I hit a pothole both front air shocks failed. I filed a claim and the insurance company won’t pay out either. Normal wear and tear does not make both air shocks failed.
12/12/2025 · NHTSA ODI #11704776.0
2014 CLS-Class · body
have a 2014 cls-550 with extensive subframe rust. It is currently sitting at the dealership for $3,158 in repairs for a vehicle that is less than 10 years old. There needs to be a recall on the subframe for the c, cls, e, and like models. This is not the Mercedes’-Benz quality I…
12/05/2022 · NHTSA ODI #11496131.0
View all 11 owner complaints →
Had a problem with your 2014 Mercedes-Benz CLS-Class? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Common questions

Is the 2014 Mercedes-Benz CLS-Class reliable?

Mostly yes. With a reliability score of 8.8 out of 10 based on 11 owner complaints filed with NHTSA, the 2014 Mercedes-Benz CLS-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2014 Mercedes-Benz CLS-Class?

On the NHTSA data, the 2014 Mercedes-Benz CLS-Class does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.8/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2014 Mercedes-Benz CLS-Class?

No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.

What's the most expensive thing that goes wrong?

Major repair items haven't been flagged often enough on this vehicle to single one out.

How do I check if my Mercedes-Benz CLS-Class has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Mercedes-Benz CLS-Class?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 11 complaints on file, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2014/Mercedes-Benz/CLS-Class. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Mercedes-Benz. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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