2011 Mercedes-Benz GL-Class owner complaints

Tl* the contact owns a 2011 Mercedes-benz gl450. The contact received a recall notification for NHTSA campaign number: 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of white plains (50 bank st, white plains, ny 10606, (914) 750-4148) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

I have contacted Mercedes multiple times and also questioned each year when I have taken my vehicle in for service, always told the same....they have not received the replacement airbags. I have parked my vehicle because I am afraid to drive it.

Takata airbag still inside car, have been asking dealer for almost 3 years now to fix it, they state they have no parts? Why hasn't this been fixed. Now I hear takata filed bankruptcy, so what happens now? Shouldnt the dealers buy back the cars like vw did with the issue with mileage, this is a lot more serious, can cause death if in a crash and they cannot fix it.

The air bag has a hole/ damaged and Mercedes benz is not fixing it... Dangerous to drive and can cause death if not fixed immediately !

Takata recall - its been over a year and nothing has been done about this. The online system says that the part is not available. The dealer would not take the car in as a trade as they said they cant sell it.

Takata recall. It has been almost 2 years and replacement airbags are still not available

Takata recall...why is no one able to help me. My airbags have been recalled and I keep getting tossed around and no one is claming responsibility. The reason I purchased a Mercedes is for safety of my family of five. What do I do to get this fixed?

Tl* takata recall. The contact owns a 2011 Mercedes-benz gl450. The contact received notification of NHTSA campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact received a recall notice over a year ago. The dealer (american service center associates, 585 n glebe rd, arlington, va 22203 (703) 525-2100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall, parts are not available to replace in my 2011 Mercedes benz gl450

Takata recall: Mercedes benz contacted via mail stating the airbag recall back in february 2017 for 2011 gl450. Mb stated that airbags will be replace no later than june 2017. I have contacted two different Mercedes benz dealerships to have the airbag replace however; I was told that parts or the remedy was still not available. It's november 2018 and I am still waiting on a fixed, while I have to drive this very dangerous vehicle that has very high potential to kill me if I get into an accident.

"takata recall".....dealer tells me they don't have the part to complete the airbag replacement. It's been months

Takata recall-how can you have this lethal of a situation and not have parts to replace. I want it in writing that I tried to rectify this and have been told there are no parts available at this time.

Takata recall. My car is on the "high risk" list of cars that need to have the airbags replaced, but I have contacted the dealer twice and both times I was told not to call again because they would contact me when replacement were available. When I told them that I do not feel safe driving my car (especially with my kids inside), I was told that they have not had any fatalities 'yet' and it is ok to keep driving with the faulty airbag.

The contact owns a 2011 Mercedes-Benz GL350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Mercedes-Benz GL550. The contact received notification of NHTSA Campaign Number: 22V315000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while reversing, the brake pedal was depressed with an abnormal hissing sound coming from the brake pedal. The contact stated that the sound was audible since the vehicle was purchased in 2019. The local dealer was contacted. The manufacturer was made aware of the issue. The contact received a vehicle compliance letter from the manufacturer, which stated that a mobile mechanic could be sent to the residence to inspect the vehicle, and the dealer would offer tow service. However, when the dealer was contacted, the dealer refused to assist the contact with the tow service or a mobile mechanic. The contact stated that the failu

Brought this vehicle into Mercedes-Benz of Peoria, Peoria, IL. for routine maintenance on May 19, 2022. When I returned to pick up vehicle, I was informed of the Do Not Drive recall and was informed I could not drive my car. I was only offered a curtesy car for that night and then had to find my own rental car, which I have done, incurring $7,675.11 in rental charges through August 2022. I have received zero updates from Mercedes as to when they will fix this problem. I have also not received any reimbursement for my rental car expenses.

Tl* the contact owns a 2011 Mercedes benz gl350. The contact was driving 25 MPH and noticed an abnormal grinding noise as the power steering assist failed. The vehicle was towed to a dealer the steering system column was replaced however, the vehicle failure later recurred. The manufacturer was notified of the issue. The approximate failure mileage was 31,000.

The contact owns a 2011 Mercedes-Benz GL350. The contact stated that while driving at 20 MPH, the accelerator pedal was depressed but failed to respond, causing the vehicle to decelerate. The check engine warning light illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the exhaust valve pressure sensor and catalytic converter had failed and needed to be replaced. The contact stated that the dealer informed her that the failure was related to an unknown recall that would be issued in the 4th quarter of 2021. The dealer also advised the contact to continue to drive the vehicle in the meantime. The contact stated that the failure had reoccurred several times while driving and the vehicle had been jerking each time it was about to co

My front air struts, rear air springs and shocks, suspension air compressor, and valve block went out after owning the vehicle for 4 months. I've gotten all those components replaced and I am still having problems with the suspension. My car rocks from side to side, leans on the left side while driving and I can feel every bump and rough spot in the road.

The contact owns a 2011 Mercedes-Benz GL450. The contact stated that while reversing, the message "Release Parking Brake" was displayed. The contact stated that she engaged the parking brake release button. The contact was able to continue driving. The contact stated that the failure had been recurring while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 284,000.