2011 Mercedes-Benz GL-Class problems
The 2011 Mercedes-Benz GL-Class has 97 NHTSA owner complaints and no active recalls. Here's where owners say it breaks.
The 2011 Mercedes-Benz GL-Class has 97 NHTSA owner complaints on file (U.S. federal records, as of August 2026). The most-reported system is airbags at 55 complaints, typically surfacing around 71,961 miles (~$1,100 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2008 GL-Class | 87 | 0 |
| 2009 GL-Class | 29 | 0 |
| 2010 GL-Class | 66 | 0 |
| 2011 GL-Class (this page) | 97 | 0 |
| 2012 GL-Class | 76 | 0 |
| 2013 GL-Class | 52 | 0 |
| 2014 GL-Class | 38 | 0 |
Solid reliability overall. Common issues are concentrated in a few systems.
Buyable on the data — keep up the usual maintenance and inspect normally.
- No systemic severe-failure pattern in the complaint record
- Reliability score 7.8/10 — above the segment average
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Buying a used 2011 Mercedes-Benz GL-Class? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
What to inspect on this specific car
- airbags — 55 owner reports · tends to show around 71,961 mi · ~$1,100 to fix
- suspension — 11 owner reports · tends to show around 64,376 mi · ~$900 to fix
- brakes — 9 owner reports · tends to show around 102,937 mi · ~$450 to fix
- engine — 7 owner reports · tends to show around 85,500 mi · ~$3,100 to fix
⚠ The one to take seriously: airbags is flagged severe on this model , showing up around 71,961 mi. Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — no active recalls on this model right now, but confirm none were opened after this car was built.
Verdict for buyers: 7.8/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →Ask anything about your 2011 Mercedes-Benz GL-Class
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
Top trouble spots 6 categories with 3+ complaints
What owners are saying recent NHTSA-filed complaints · verbatim
Tl* the contact owns a 2011 Mercedes benz gl350. The contact was driving 25 MPH and noticed an abnormal grinding noise as the power steering assist failed. The vehicle was towed to a dealer the steering system column was replaced however, the vehicle failure later recurred. The…
Tl* the contact owns a 2011 Mercedes-benz gl450. The contact received a recall notification for NHTSA campaign number: 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of white plains (50…
I have contacted Mercedes multiple times and also questioned each year when I have taken my vehicle in for service, always told the same....they have not received the replacement airbags. I have parked my vehicle because I am afraid to drive it.
The contact owns a 2011 Mercedes-Benz GL350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the…
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Common questions
Is the 2011 Mercedes-Benz GL-Class reliable?
Mostly yes. With a reliability score of 7.8 out of 10 based on 97 owner complaints filed with NHTSA, the 2011 Mercedes-Benz GL-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2011 Mercedes-Benz GL-Class?
On the NHTSA data, the 2011 Mercedes-Benz GL-Class does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 7.8/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2011 Mercedes-Benz GL-Class?
Inspect the airbags first — it's the most-reported issue on this model, with 55 owner complaints filed. Typical failure occurs around 71,961 miles. Average repair cost runs about $1,100 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2011 Mercedes-Benz GL-Class a good used car to buy?
It scores 7.8 out of 10 on our NHTSA-based read of 97 owner complaints. The main thing to watch is airbags. Typical failure occurs around 71,961 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2011 Mercedes-Benz GL-Class?
Based on NHTSA records, the most-reported issue is airbags, with 55 complaints filed. Typical failure occurs around 71,961 miles. Average repair cost runs about $1,100 at an independent shop.
What's the most expensive thing that goes wrong?
The airbags is one of the costlier repair items. Average repair cost runs about $1,100 at an independent shop. Typical failure occurs around 71,961 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Mercedes-Benz GL-Class has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2011 Mercedes-Benz GL-Class?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 97 complaints on file and the costliest repair averaging $1,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.