2011 Mercury Milan owner complaints

The first symptom was the steering wheels failure to return to center after going around a corner. That went on for about 3 weeks before the Service Advance Trac warning came on. The vehicle started to have a terrible noise when turning the wheel which can only be described as the sound of bones breaking. The sound is increasing louder at slow speeds. Then the Advance Trac System Failure message came on, and the vehicle lost all power steering assist. When turning a corner the steering wheel almost gets stuck at the 2,3,4,5 positions. There was a massive Ford recall for this make and model with the exact same failed part, but for some reason Ford decided to not include my vehicle in this recall, despite it having the failure. This is a very expensive repair, and at this point in the vehicl

Ive had loss of power steering . When car comp reset I had power steering again. Power steering rack was just replaced feb 2017 tail light replaced..flickered on n off like strobe light. Airbag light on

Tl* the contact owns a 2011 mercury milan. The contact stated that the vehicle was turned off and when the key was turned over, there was a warning indicator for the power steering. The vehicle was towed to a dealer but was not diagnosed or repaired. The vehicle was at the dealers for longer than three weeks as the contact was waiting for a permanent repair remedy. The vehicle was not included in NHTSA campaign number: 15v340000 (steering). The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 49,905. Updated 03/18/16*lj the consumer stated the vehicle was repaired. Updated 06/29/16.*jb

The contact owns a 2011 Mercury Milan. The contact stated that the vehicle had been experiencing power steering failure. The contact stated while reversing out of the driveway and attempting to make a turn, the vehicle lost power steering functionality. The messages "Power Steering Assist Fault" and "Service Advancetrac" were displayed. The contact stated that she was unable to turn the steering wheel. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 101,000.

As I was driving a low traction warning light came on and then the steering became impossible while pulling into my driveway and went through our grass leaving ruts in it. Apparently once the power steering went out and a warning sign came on in vehicle it now will not go off and its impossible to turn. There is a recall on certain VIN cars of our make, year and model however not specifically ours. It is obvious it is due to the same faulty power steering computer thing.

While driving normally, suddenly my power steering turned off on the highway and SERVICE Advancetrac and SERVICE Power steering came in with no warning or dashboard indicator lights. This caused serious driving issues and I was barely able to get home safely. This issue was addressed in the 2015 15S18 recall but the issue is still there.

The contact owns a 2011 Mercury Milan. The contact stated while driving 25 MPH, she heard an abnormal sound coming from the front-end of the vehicle, and the contact became aware that the electronic power steering was not functioning properly. The "Service Power Steering Now" and "Service Advance Track" messages were displayed. Additionally, the traction control warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V34000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 186,000.

Getting power steering assist code. Was able to turn car off and restart and it would clear thus allowing the steering wheel to turn as expected. But now it won't clear. Lucky I was able to drive car from 7-eleven to work which was not too far from my job. When looking up issue on line I came across recall, but when I looked up my VIN it says there are no recall for my vehicle!!! This is extremely dangerous, and can't understand how so many cars are experiencing the same problem yet recall is not being honored. Again at high speeds this is very dangerous.

Electronic steering rack and pinion caused car to lose steering. Some 2011 models have previously had this concern. First the ABS brake started pulsating than check brake light came on and than car lost the power steering. Dealership diagnostics show the electronic steering rack and pinion has stopped working.

I have been aware of this recall for several years now, but my dealership still does not have the replacement part for my car. How dangerous is it for me to drive? Your recall notice is urgent, yet my dealership seems to be taking its time fixing this repair. *js

Tl* takata recall. The contact owns a 2011 mercury milan. The contact received notification of NHTSA campaign number: 16v384000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to billingsley Ford (3804 w broadway st, ardmore, ok 73401, (580) 226-3300), but the parts were not available. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

I've been reading on all these recalls for my car and only one recall was fix which was when I took care of it but these past recalls on my car, and some of the recalls match up to the way my car is acting like and I bought this car used and I am concerned about the recalls and not being fix I would like to get my car checked for the past recalls on it bc I don't want to drive a car that has recalls that's not been fix and I do not want to put my life or anyone else in danger

I recently recieve a recall notice then receive a mother one from the department of motor vehicle department I went to the Ford market I brought it from in brooklyn ny n they said they don't do that

Tl* takata recall. The contact owns a 2011 mercury milan. The contact received a recall notice for NHTSA campaign number: 16v384000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/25/17*lj updated 7/12/18*jb

Tl* takata recall. The contact owns a 2011 mercury milan. The contact received notification of NHTSA campaign number: 16v384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (schumacher Lincoln of delray, 2102 s federal hwy b, delray beach, fl 33483, (561) 935-4208) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. *tt *tr

1st incident, was driving the car and it started slowing down, was still drive able but had no power to be accelerated. Once arrived at destination turned the car off and sat for a minute, tried to restart the car and it started no problem. 2nd and 3rd incidences, same problem occurred but was still en route so just pulled over to the side of the road and shut the car off then restarted. *tr

Soft brake pedal. When braking, pedal descends approximately 75% before pedal pressure becomes firm. This occurs whether the vehicle is in motion or not. The master cylinder was replaced but did not solve the soft brake pedal issue. The vehicle cannot be safely driven in it's present condition. Ford diagnosis was to replace the ABS control module and ABS pump. The total cost for this repair is $3,000.00. I understand there are multiple complaints involving Ford and ABS system repairs.

The vehicle was running normally but suddenly faltered and entered the "limp home mode" where the engine speed is limited to 900 RPM. I turned off the busy street on to a side road and turned off the engine. Upon restart, the engine ran more or less normally, albeit with the check engine light illuminated, for a few minutes and then entered "limp home mode" again. This happened twice more on a 4 mile drive. *tr

Break lights stayed on /illuminated when head lights were on thus having no brake lights at night. Luckily , my husband was following behind me in his vehicle and noticed I had no brake lights. Dealer replaced both tail light assemblies due to an electrical short.($1100) this is dangerous driving at night. Manufacture needs to recall their faulty tail lights. *tr

Driving near 55 MPH on local highway and applying pressure to gas pedal to accelerate. Felt and heard a 'clunk'. Vehicle immediately lost ability to accelerate with pressure applied to gas pedal. Exited to shoulder. Noticed yellow service (wrench) indicator light was on. Put the car into park and turned off ignition. Re-started vehicle; service indicator light did not come back on. Put the car into drive and re-entered traffic flow. Did not have an incident in another 30 miles of driving. Took the vehicle to dealer for diagnosis. Dealer diagnosed problem as requiring new throttle body. Very dangerous situation. *tr