This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.
full bulletin at NHTSA ↗2011 Volvo XC60 body problems
moderate 3 complaints filed with NHTSA · avg repair $1,500 · see body across all vehicles →
Complaints
3
Recalls
0
Avg fix
$1,500
When does it fail?
Of the 3 body complaints filed for the 2011 Volvo XC60, here's the actual mileage breakdown — failures cluster heaviest at 50,000-75,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA body complaint has been filed on this vehicle in over 6 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering body on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.
full bulletin at NHTSA ↗VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance / Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified N
full bulletin at NHTSA ↗Technical Journal TITLE : Keyless Drive receiver issues ( short remote control range , key messages ) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 27316 - PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 03 13 FUNC GROUP : FUNC DESC : 3669 Miscellaneous Page 1 of 6 Attachment File Name File Size External_Antennas.jpg 0.0554 MB Keyless_Remote_Receiver.jpg 0.0316 MB Keyless_Remote_Receiver_2 . jpg 0.0269 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 0 - 0 - 0 - 0 134 0 - 0 - 0 - 0 135 0 - 0 - 0 - 0 136 0 - 0 - 0 - 0 156 0 - 0 - 0 - 0 CSC Customer Symptom Codes Code Description X
full bulletin at NHTSA ↗This is a Technical Journal: This TJ is to inform the market in cases where a fuel pump unit in the fuel tank needs to be replaced. Additional parts needs to be ordered due to an updated method. If a replacement of the fuel pump unit in the fuel tank is performed, an updated method in VIDA is released. Additional parts (1 clip part number: 31478993 and 1 part number 999574 cable tie) needs to be ordered to be able to perform the method as stated above. This is to ensure that the harness is positioned correctly towards vehicle body to prevent chafing of harness.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
My car has an odor for days after it rains when the windshield streams water above the drivers stearing wheel and also allows water to stream down into the driver's side floor board- it's a full on stream of water that comes out the top corner driver side of the windshield and rolls down over the stearing wheel and drivers hands and down through the drivers floorboard over the accelerator and the…
Windshield seal failed, resulting in water leak. I also understand that the windshield bonding failure may result in the airbags failing to function as they should.
Had body trouble with your 2011 Volvo XC60?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the body problem on the 2011 Volvo XC60?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $1,500 and most owners catch it before it causes a breakdown.
At what mileage does the body typically fail?
Based on the 3 complaints filed, body issues most often appear around 68,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2011/Volvo/XC60.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.