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ProblemsByVin Index / 2011-VOLVO-XC60 / COMPLAINTS
Full complaint record · NHTSA

2011 Volvo XC60 owner complaints

36 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

seatbelts 5 complaints shown

7 total in this category · moderate · avg repair $500 · see seatbelts cluster analysis →
10/24/2011 9,700 mi ODI #10432645.0

The seat belt warning light does not stay on for 60 seconds when the seat belt is not fastened. The dealer said that this is normal for the car. *tr

09/26/2019 125,000 mi ODI #11258369.0

Malfunctioning seat belt latches and buckles- the seat belt latches do not release the buckle very good when needing to exit the vehicle (they stick in place until the latch is held at a specific angle while pressing the release button) I dont believe this is an intended safety feature. This issue is present in all 5 seat positions latches and buckles in my car. After special attention to unbuckle myself, I often have to walk around to the back doors to get in the back seat so I can unlatch my sons buckle also. He is 6yrs old and has not ever had any problem unbuckling himself in our last SUV nor in our other current car. He has lots of anxiety over this, he panicks and then will cry because he feels he is trapped in. Also, the buckles do not always lock into the latch when putting the s

09/02/2020 ODI #11352748.0

Seat belt recall issued june 30, 2020 (info below). Called the Volvo dealer (autonation in bellevue, wa) and they reported that no parts will be available until november 2020 and that I should call back then. This appears to be an unreasonable amount of time to replace such a critical piece of safety eqipment. Manufacturer recall number: r10029 NHTSA recall number: 204378

08/08/2022 ODI #11478196.0

The front passenger seat belt will not release without much difficultly. If the vehicle started on fire or went into water, the passenger would likely die. I contacted Volvo and they will not help other than charging over $800 to replace the seat belt.

06/20/2019 49,000 mi ODI #11221422.0

Tl* the contact owns a 2011 Volvo xc60. The contact stated that the driver's seat belt was restraining the driver extremely tightly. The contact stated that it was difficult to adjust the seat belt and the seat belt buckle was difficult to lock and unlock. Volvo cars glen cove (79 cedar swamp rd, glen cove, ny 11542, (516) 231-2400) was contacted and indicated that there was no failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.

engine 3 complaints shown

4 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
08/20/2014 37,000 mi ODI #10626842.0

Low oil light - two incidents. Pistons had to be replaced and then entire engine. Bought it brand new. Doesn't seem to be safe or reliable. A Volvo? *tr

08/12/2013 35,000 mi ODI #10534811.0

I was driving on interstate 84 in connecticut when the low oil light came on. The car, which is dealer serviced, under warranty, needed almost 2 quarts of oil. I added the oil and brought it to the servicing dealer, who told me that the car needed new rings, and that they would also replace the pistons. They told me that this was a defect for this car model, and had been corrected in later models. Ii was unaware that this car had engine issues - there have been no notices or recalls from Volvo. The dealer has replaced the pistons and rings, but currently is unwilling to extend the engine warranty. I was told that it was "unlikely" that I would have any problems at 70,000 or 80,000 miles by the service manager. *tr

08/08/2022 100,000 mi ODI #11478127.0

The contact owns a 2011 Volvo XC60. The contact stated that she noticed an oil leak underneath the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turbo needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

other 2 complaints shown

12/11/2018 ODI #11160829.0

Windshield the front seat on the driver and passenger side gets about 2+ inches of water on the floor when it rains. There is a constant dripping of water on the driver's side of the windshield. It drips down on the steering wheel. It has to be dripping elsewhere because of the amount of water that accumulates on the floor of the driver's and passenger side. This leaves a wet damp unpleasant smell in the car. Took the car to a glass company to get the windshield check and the windshield is loose and shaky to the touch.

08/12/2015 58,000 mi ODI #10748051.0

The seal in the windshield failed allowing water to enter the cabin of the vehicle. Vehicle was returned to the dealer and repaired under an extended warranty plan.

electrical 2 complaints shown

4 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
11/06/2015 49,926 mi ODI #10788935.0

The car has needed 4 battery changes and the last two were in july and october. On one occasion the car died and would not start at all. On october 3, like the multiple times before, the low battery sign came up. When the car was taken in the dealer finally found that there software glitch in their words that was keeping certain modules of the car on despite the car being turned off. We were told a software patch was applied and that would take care of the issue. Today, 11/6/2015, the low battery sign has come on again and the car has automatically decided to switch the radio off to conserve power twice already. This seems to happen every time we are trying to start the car. The first time this happened we were parked and had to get the vehicle towed. The second time the low bat

09/27/2020 92,000 mi ODI #11361346.0

Locking mechanisms in passenger side door failing, unable to lock or unlock remotely, have to manually lock or unlock from rear passenger side door to enter vehicle.

body 2 complaints shown

3 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
09/26/2019 ODI #11258379.0

My car has an odor for days after it rains when the windshield streams water above the drivers stearing wheel and also allows water to stream down into the driver's side floor board- it's a full on stream of water that comes out the top corner driver side of the windshield and rolls down over the stearing wheel and drivers hands and down through the drivers floorboard over the accelerator and the drivers feet. I've been in the car during the rain and while at the car wash to witness this streaming of water. There is a 1 to 2 inch puddle of water that forms in the floor board right under the accelerator if left to stream freely. The water does not gush out right away but sometimes will remain dry until moving -has happened at low speeds while pulling out of my driveway but as delayed up to

06/21/2015 68,000 mi ODI #10726452.0

Windshield seal failed, resulting in water leak. I also understand that the windshield bonding failure may result in the airbags failing to function as they should.

equipment 2 complaints shown

09/23/2011 ODI #10426974.0

I purchased the thule "double decker surfboard carrier 809" in april 2011. It is advertised as having a three board capacity. I used it as a single short board carrier. My board is only 6' 6". It was attached to a thule cross bar system installed on my 2011 xc60 3.2 Volvo. The rear rack is divided into two sections with each section secured by two bolt heads that float in a aluminum channel for width adjustment. The surfboard is mounted on the rack and is secured by a strap with a key locking mechanism. I travel 40 miles on the freeway each way to the beach at least once per week. The system has a large flat surface area that results in a large wind resistent platform. The rack has the appearance of being very durable. While traveling approximately 65 - 70 miles per hour in the slo

07/17/2014 ODI #10609395.0

2011 vovlo xc60. Consumer writes in regards to blis system problems. *smd the consumer stated the vehicle has been to the dealer five times, to address the issue. The consumer believed it was a safety issue, as the light indicators flashed when in fact there was no vehicle in his blind spot. *jb

steering 1 complaint shown

3 total in this category · moderate · avg repair $700 · see steering cluster analysis →
11/21/2014 66,081 mi ODI #10660082.0

I was advised by the Volvo service manager that the clamp design resulted in the cutting both of the outer cv boots that was occurring over the years. This is a design error to see a failure like this that can result in a loss of life. Once the boot is cut the grease can catch on fire while driving resulting in an accident and possible loss of life. The fire could of stopped the vehicle while on the road resulting in an accident causing injuries or death. *tr

visibility 1 complaint shown

5 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
09/03/2010 ODI #10353749.0

Tl*the contact owns a 2011 Volvo xc60. She noticed that the rear view mirror was tinted so much that she could not see out of the rear window. An authorized dealer was notified and stated that the vehicle was operating normal. The vehicle was not repaired. The failure mileage was 5 and the current mileage was 2,500

cruise control 1 complaint shown

08/24/2012 Crash ODI #10472122.0

Vehicle was coasting into parking spot and experienced sudden unintended acceleration, hit wall. Neither gas nor brake pedal was depressed at this point and floor mats were clear of pedals. *tr

airbags 1 complaint shown

05/31/2017 50,000 mi Crash ODI #10992487.0

Tl* the contact owns a 2011 Volvo xc60. While driving at an unknown speed, the contact lost control of the vehicle and crashed. The front end of the vehicle was severely damaged, but the air bags did not deploy. A police report was filed and there were no injuries. The manufacturer was not notified. The failure mileage was 50,000.

Showing 300 of 36 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Volvo/XC60#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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