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ProblemsByVin Index / 2012-AUDI-A7 / COMPLAINTS
Full complaint record · NHTSA

2012 Audi A7 owner complaints

30 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

steering 5 complaints shown

6 total in this category · moderate · avg repair $700 · see steering cluster analysis →
08/28/2018 170,000 mi ODI #11123080.0

Takata recall, my airbag light has been on since april 2018. Audi of annapolis informed me that I have to purchase another steering wheel for $4000 to replace a faulty airbig, why? I have no horn and no air bag and I'm terrified to drive my car. I've been renting cars since april. My car is also overheating when it's idle for 10 minutes, however, when I start driving it cools down. I see recalls for other Audi models, why not the 2012 a7?

08/14/2017 128,941 mi ODI #11015046.0

Tl* the contact owns a 2012 Audi a7. The contact stated that the steering warning indicator flashed randomly. There was a sudden loss of acceleration and power each time the failure occurred. The contact turned off and restarted the vehicle, which reset the code. The vehicle was taken to an independent mechanic who stated that the manufacturer had a recall and recommended that the vehicle be serviced by a dealer. The dealer (Audi conshohocken, 610-272-9200) and the manufacturer indicated that the vehicle needed to be diagnosed to determine the cause of the failure. The manufacturer did not provide any recall campaigns. The failure occurred more than three times within weeks. The vehicle was not repaired yet. The approximate failure mileage was 128,941.

08/09/2018 105,000 mi ODI #11118698.0

While driving my 2012 Audi a7 on the highway, received numerous error messages without warning on the dashboard. The car began to lurch, stall, and drive erratically with limited driving and braking control. Situation was very unsafe and potentially life threatening. Audi dealership stated that a coolant migration defect occurred. The coolant pump valve failed internally and leaked coolant onto the wiring harness. The coolant traveled along the harness and damaged or destroyed multiple electrical components including the ECM, transmission control unit, and the harness / electrical connections. Audi has a history of coolant pump defects and has active recalls for this exact issue for other models. This model, the 2012 a7 should be added to that list as it is a known issue and technical serv

04/15/2019 94,291 mi ODI #11196227.0

Tl* the contact owns a 2012 Audi a7. While driving 65 MPH, the steering wheel seized and the steering assist warning indicator illuminated. The contact managed to maneuver the steering wheel and drive home. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired and the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,291.

04/10/2014 23,537 mi ODI #10578872.0

October 18, 2013. Vehicle abruptly lost power steering and acceleration while traveling in the left hand lane on the at 72 miles per hour just in front of a construction zone. I was forced to cross into the right hand lane with no acceleration or power steering and bring the vehicle to a halt approximately 150 yards before the construction zone began as the right lane was closing. I was accompanied by my girlfriend. The right lane was closing with concrete k rails on both sides. This could have killed us both. Once at a full stop and in park I shut the car off. It would not restart for some time maybe 10 or fifteen minutes. I tried approximately a dozen times before it would turn on. I drove the car in to be looked it. The manufacturer designated service provider returned the car three da

cruise control 3 complaints shown

4 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/29/2018 102,000 mi ODI #11163949.0

My 2012 Audi a7 shut off as I was driving down the street. Took it to Audi memphis and they stated there was a leak in my trans coolant control value. After doing a little research I found this to be a common problem in Audi's. The repair is about 6,500 dollars.

06/26/2021 Crash ODI #11422447.0

As I reported on June 3, I drove my car onto my office parking lot, up- hill, in the afternoon, when suddenly my car raced, without my stepping on the accelerator to make it race, crushed into the first car parked there. That car was pushed into the wheel of the neighboring car, which fortunately was a big and sturdy car. I managed to drive my car into an empty parking space. The owners of the 2 cars that had been hit came out of the office building and we exchanged information. The car that my Audi had hit was not drivable. My Audi was drivable, despite severe damage. It was towed away by CALIBER COLLISION. Never in my life of driving had I experienced a car racing, without my causing to make it race.

06/03/2021 Crash ODI #11419455.0

The gas pedal must have been stuck, as the car raced across parking lot, into the first parked car there. that car was pushed into the next car, fortunately a big, sturdy car. and fortunately into the wheel of that next car. Also, fortunately, no people there at that time. I contacted my Audi dealer . they sent truck for pick-up by GUY TOWING LLC, tel.( 737) 333-7334. There were no warning signs before. Also, I had my car at Audi service earlier this year and paid ca. $6000.- for yearly overhaul and several repairs. To my knowledge, so far no inspection by anyone , but by the repair replace that the truck took my car to. Also, the 2 car owners of the cars hit by my car would have reported the incident to my car insurance company.

airbags 2 complaints shown

5 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/08/2018 40,000 mi ODI #11156943.0

Received notice some time ago about recall affecting passenger airbag. Months have passed and Audi here claims still do not have parts for recall. I also earlier filed a complaint about a short in the wiring harness disabling the driver's airbag (which I now believe is a problem with the heated seats since they were excluded from the previous recall for this problem in other models and don't understand why was not a subject for recall as well.

08/18/2018 44,000 mi ODI #11120783.0

Passenger occupant detection system (pods) recall. My vehicle's passenger occupant detection system is currently malfunctioning and does not recognize the presence of a passenger 100% of the time during all operations stationary and in motion. The passenger airbag off light remains lit 100% of the time, even when a passenger is sitting in the seat during all operations. I received a recall letter, but as of 12:04 18 aug 2018, my vehicle VIN on the NHTSA and Audi websites are no longer identifying my vehicle as a recalled vehicle, although it has the specific problem identified. Please advise, as this is a safety issue for my family that could result in increased chance of injury or loss of life.

powertrain 2 complaints shown

3 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
10/21/2019 70,142 mi ODI #11269822.0

Vehicle stalled while driving. Upon inspection by the dealership, I was informed that a coolant valve connected to the transmission control module had failed. This resulted in coolant leaking into the module and thereby damaging it. This is a known defect in a similar vehicle of the same year.

05/04/2017 95,000 mi ODI #10983509.0

Check engine light came on so I took it to the dealership. Dealership told me that the "coolant valve leaked into the wiring harness and shorted the engine control module. May have cause an unexpected stall of the vehicle."

electrical 2 complaints shown

3 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
09/27/2017 35,000 mi ODI #11030207.0

I was told today that the airbag light which would not go out is because of a problem with the wiring harness (which even the dealership thinks is a manufacturing problem though I do not know if they told that to Audi) to fix this, and assure that my airbag will deploy, they want over 18 thousand dollars. Audi has disclaimed any liability for this issue and my extended warranty won't cover it because its an airbag issue.

03/26/2020 105,000 mi ODI #11319324.0

While driving my 2012 Audi a7 on the highway, received numerous error messages without warning on the dashboard. The car began to lurch, stall, and drive erratically with limited driving and braking control. Situation was very unsafe and potentially life threatening. Audi dealership stated that a coolant migration defect occurred. The coolant pump valve failed internally and leaked coolant onto the wiring harness. The coolant traveled along the harness and damaged or destroyed multiple electrical components including the ECM, transmission control unit, and the harness / electrical connections. Audi has a history of coolant pump defects and has active recalls for this exact issue for other models. This model, the 2012 a7 should be added to that list as it is a known issue and technical serv

tires 2 complaints shown

07/29/2014 28,000 mi ODI #10617260.0

2012 Audi a7; 4 sidewall "bubbling" blowouts in a year. Being very careful to maintain correct tire pressure, and normal city driving. Two blowouts occured when car was in park. Vehicle dealer maintains blowouts are due to road hazards and they are not responsible. *js

07/28/2014 21,232 mi ODI #10616972.0

Over the past 6 months 3 out of my 4 continental contiprocontac tires have developed "bubbles" in the side wall. When the 1st (or even perhaps the 2nd) tire developed this problem, it might have been attributed to pot holes. It is summer now and I have driven very little but the 3rd tire has presented this problem. I keep the tires properly inflated. All of my tires are routinely examined personally and by the tire company when replacing previous tires. Updated 4/24/2015*js

engine 1 complaint shown

10/12/2022 ODI #11488899.0

Oil system. A quart of oil has to be added every day. Dealership says its crank case breather. Which the supercharge cause the oil to burn more. Also the antifreeze is burning more because the engine is so hot from the oil burning rapidly. Audi is aware and fails to do anything about this known issue.

suspension 1 complaint shown

07/21/2020 ODI #11340679.0

I bought a 2012 Audi a7 prestige from carvana online in december 2019, few days before christmas. At the end of january, I'd an issue with my car, which needed it to go to the shop for repairs. At the shop, I found out that my wheels were staggered and that the vehicle was lowered than its original specification and recommendation. I contacted carvana and silverrock, and a claim was initiated on 02/09/2020 at 1:58pm. I was told to take my vehicle to a shop and have them contact customer service. Few months later, I needed to do oil change and periodic servicing at Audi concord, and I was told that the wheels of my vehicle is a hazard and needs to be switched back to manufacturer's specification. Mind you, when I bought my car from carvana, there was never a disclosure of the wheels been

fuel system 1 complaint shown

06/04/2021 63,000 mi ODI #11419613.0

The contact owns a 2012 Audi A7. The contact stated that after driving from a stop sign into a four-way intersection at approximately 10 mph, the vehicle stalled without warning. Upon inspection, it was discovered that fuel had leaked from the engine compartment and was caused by a detached fuel line due to a failed fuel line coupling. The contact stated that the vehicle was previously repaired under NHTSA campaign number 17V781000 (Fuel System, Gasoline). The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 63,000.

other 1 complaint shown

04/19/2018 Fire ODI #11089034.0

Tl* the contact's son owns a 2012 Audi a7. The contact's son noticed a fuel and burning odor coming from the vehicle. Shortly afterwards, the vehicle caught fire. The fire department was contacted and extinguished the fire. A police report was filed. No injuries were sustained. The manufacturer was contacted and came out to inspect the vehicle, but could not determine the cause of the fire. An unknown dealer was contacted, but the vehicle was not diagnosed or repaired. The failure mileage was unknown.

Showing 300 of 30 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Audi/A7#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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