2012 Buick Enclave owner complaints

Tl* the contact owns a 2012 Buick enclave. The contact received notification of NHTSA campaign number: 15v415000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Tl* the contact owns a 2012 Buick enclave. The contact stated that the liftgate independently closed on the back of an occupant. There were no injuries. The failure occurred without warning. Prior to the failure, the vehicle was remedied per NHTSA campaign number: 15v415000 (structure). The contact was informed that the liftgate struts were repositioned instead of having the software updated as the recall remedy stated. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.

Tl* the contact owns a 2012 Buick enclave. The contact received notification of NHTSA campaign number: 15v415000 (structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. The VIN was not available. VIN tool confirms parts not available.

Tl* the contact owns a 2012 Buick enclave. While the liftgate door was opened, it suddenly fell down and struck the contact. The vehicle was taken to the dealer where it was diagnosed that the liftgate door struts were faulty. The contact received the recall notice for NHTSA campaign number: 15v415000 (structure) in august of 2015. The contact was informed that the parts needed to repair the failure were not available and no estimated time for receiving the parts could be given. The failure mileage was 50,000.

The contact owns a 2012 Buick Enclave. The contact stated that upon starting the vehicle, he would hear loud abnormal rattling and ticking sounds coming from the corner between the front passenger’s side and the windshield. There were no warnings lights were illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 129,000.

At 60,000 miles noticed a slight "squeak" in my steering when turning. Dealership checked it and stated I needed a new steering rack "...found noice coming from sttering gear input shaft seal, but aslo found steering gear leaking fluid out both end of gear". Quoted me a $1589.00 repair. I was informed this has been an issue on enclaves & traverses, but not a recall.

Power steering pump was replaced sept 2017 due to intermittent steering problems when making right had turns generally at lower speeds (78066 mileage). November 2019 same issue (98302 mileage) dealer told me with some cars two years is the life of a power steering pump. I would not be able to control the vehicle if this happened a any rate of speed. Also, the air conditioner has been repaired every year since 2015. Earlier in 2019 the blower on the heater totally quit and had to be replaced

Tl* the contact owned a 2012 Buick enclave. The contact stated that while driving at various speeds, the steering wheel began to abnormally pull to the left. The vehicle was taken to the dealer for diagnostic testing. The technician advised the contact that an alignment needed to be performed on the vehicle. The contact stated that the vehicle was taken to the dealer on several occasions where he was told that the failure was undetected. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. The vehicle was not repaired. The approximate failure mileage was 3,000 and the current mileage was 7,000.

A week ago, I felt my 2012 Buick enclave wasn't steering properly...like I suddenly have considerably less control...as if the steering wheel is fighting me when I turn. I noticed it because I could not get my car's steering to respond coming onto an entrance ramp onto 76w in pa and it almost veered into the lane to the left (as I was fighting to hold my wheel to the right coming off the ramp). I brought the car to my local gm certified mechanic who did diagnostics and discovered a malfunction in my steering pump and a leaky hose. He suggested I call the gm dealer who repairs my car for any item under recall, bulletin or extended warranty because the issue he identified is consistent with a safety issue identified on earlier enclaves. The service manager at faulkner Buick in west chester

Last night (11/21/2016) my 2012 Buick enclave's passenger airbag light came on. Vehicle has only 61,000 miles. I took it in and found out that the passenger presence module needs to be replace at a cost to me of $1100. I was also told that air bags will not deploy in the event of a crash. I've noticed that this is an ongoing problem many people have with this car. How is this not a recall?

Frequent message appearing in the message center which indicates "service air bags'. The airbag symbol is also lit at the same time. The message appears at different times and will remain lit for about 8 seconds. It happens while the vehicle is in motion or when stopped, however not at any specific time. This vehicle was purchased new from the Buick dealer in el paso, texas and has never been in any type of collision. An internet check on this type of complaint shows that my vehicle year is part of ongoing problems with that same message being displayed, however my dealer indicates that my VIN is not part of the recall to have that repaired by Buick. In my opinion, this is a safety issue and should be covered by Buick. My vehicle has 78,000 miles on the odometer and has been maintai

The contact owns a 2012 Buick Enclave. The contact stated that while driving 65 mph a second vehicle crashed into the passenger side causing severe damage to the vehicle. During the crash, the passenger-side curtain air bags did not deploy. The driver sustained neck, back, and shoulder inquiries. The front passenger sustained head neck and back injuries. The second-row driver-side passenger suffered a head injury. The second-row passenger-side occupant suffered a head and neck and arm injury. The service dog located in the 3rd row was also injured during the crash. Medical attention was sought a couple of days after the incident. A police report was taken at the scene. The vehicle was not towed. The cause of the failure was not determined. The manufacturer and local dealer were not notifi

Purchased car used from car dealer. Dealer states his mechanic inspected vehicle. I drove off the lot with no issues. Less than 48 hrs later, service airbag light comes on. Vehicle was stationary, ignition turned on when light came on. Light comes on, goes off and repeats this...

My car has shut off multiple times , electrical shorts, intermittent no start, intermittent misfires all the time but randomly , injector codes even when replaced and injectors are good , yes come check out my vehicle no shops can find out what's the problem practically the whole front end has been replaced and problems still happening it is congruent with a recall but shows nothing from vin

Power liftgate motor is not working. When the liftgate was opened manually after the power lift did not work a loud clanking ensued.

Tl* the contact owns a 2012 Buick enclave. The contact stated that while driving approximately 45 MPH, the turn signals failed to emit a clicking noise when engaged. The failure recurred intermittently. The vehicle was taken to an authorized dealer twice where the radio and instrument panel were replaced at different times. The failure persisted after each repair. The manufacturer was not notified of the problem. The approximate failure mileage was 8,000.

Last couple years I been having problems with the transmission skipping, hesitating a lot the dealer told me there is big problem with the transmission in this vehicle and they told me I will need new transmission or it has to be rebuilt because it will get worse with time. My mechanic add some lucas to help smooth up the shifting and I did that twice and it getting worse now so I don't know what I will do because new transmission is costly and rebuild also. The problem accurac when I drive every day and it's happens when I be cruising and the car be hesitating and shaking and don't want to down shift and then feels like is stoling and will shut down and this happens all the time. This happens every time I drive so this is safety issue and this is happening to a lot of people and should be

Whenever the vehicle is in drive and on an incline the vehicle will roll backwards excessively if the brakes are not held. If I pull up to a signal light or intersection where there is an incline my heart is beating so fast because I am afraid the vehicle is going to roll backwards onto the vehicle behind me. I have been told by a dealership repair representative to "just apply the brakes." well, you have to release the brakes in order to accelerate and merge into traffic and when I release the brakes to proceed, the vehicle will roll backwards unless I hurry up and accelerate (doing this, I run the risk of crashing into oncoming traffic). If there is a vehicle directly behind my vehicle, I could possibly roll backwards into it or into someone walking behind my vehicle. The dealership r

The contact owns a 2012 Buick Enclave. The contact stated that while driving uphill and while driving approximately 60 MPH, the vehicle was jerking. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The contact stated that the vehicle was repaired after the dealer made a contract for the repair; however, the failure recurred, and the contact stated that the vehicle was jerking while driving at various speeds. The vehicle was then taken to two independent mechanics, who retrieved failure codes from the wheel speed sensor. The contact was informed that the engine needed to be replaced. After filing a complaint with the Federal Trade Commission, the contact was advised to file a complaint with the NHTSA h

Power lift gate struts failed. This was a recall on other 2012 models. I had to pay $1113.21 for this repair. This created a safety hazard. This liftgate fell on my daughter. We caught it but she could have been hurt.