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ProblemsByVin Index / 2012-CHEVROLET-TAHOE / COMPLAINTS
Full complaint record · NHTSA

2012 Chevrolet Tahoe owner complaints

180 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 5 complaints shown

12/29/2021 ODI #11445507.0

4-5 inch crack in dash above instrumemt panel 1 inch crack on each corner at the top of each corner of the passanger air bag on the top dash no further cracks at this time a report of this has been made two years ago just incase they deside to recall and replace the dash in the near future

12/12/2016 82,600 mi ODI #10934755.0

Dash board cracked in 2 places over the last week. First crack occurred over the gauge clusters, and the second crack occurred over the passenger side airbag.

11/27/2015 47,500 mi ODI #10807217.0

There is a crack in the dashboard next to the passenger airbag.

11/26/2016 64,768 mi ODI #10928055.0

Our 2012 ltz tahoe only has 64,768 miles on it and is garage kept. We also keep a sunscreen in the window when it is sitting outside. We have started noticing cracks in the dashboard in 2 different places. We took it to the local Chevrolet dealer and they said we would have to pay for replacement. Around $1000.00. I do not think we should have to pay for something that should be recalled seeing as though the internet is flooded with people having the same problem. I also feel this could be a safety issue since it is around the airbags!

11/15/2018 92,000 mi ODI #11151763.0

Dashboard cracked around air bags and on driver side

body 5 complaints shown

26 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
12/24/2016 38,500 mi ODI #10937344.0

Multiple cracks in dash. Purchased this vehicle used with cracks already present. One crack grew and opened into a hole in front of steering wheel.

12/12/2016 54,500 mi ODI #10934908.0

Cracked dashboard. Please help, my dashboard is cracked in the middle corner by the passenger airbag. I put the screen up in my windshield when the car is parked in order to protect it from the sun and then one day while I was driving I heard a pop and the dash had a big crack all the way through it. *tr

11/29/2016 55,000 mi ODI #10928635.0

Tl* the contact owns a 2012 Chevrolet tahoe. The contact stated that the dashboard had a crack that spread to the air bag area. The dealer diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 55,000.

11/11/2016 43,396 mi ODI #10925478.0

Dash crack.as I was cleaning the vehicle I noticed that a crack had formed on the passenger side right above the airbag

11/09/2020 ODI #11373899.0

I have a crack dash in 3 or more spot and my wheels are cracking the chrome away

airbags 5 complaints shown

58 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/02/2020 70,000 mi Crash ODI #11377506.0

There was a wreck, where the opposing driver pulled out to take a left turn into oncoming traffic, 10 ft in front of [xxx] (owner of tahoe). Impact was on front passenger side. Airbag did not deploy effectively resulting in [xxx] have a broken neck and bone fusion. Airbags were exploded open. These events might not have occurred if proper equipment was there. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

11/16/2021 ODI #11440606.0

Takata recall. The contact owns a 2012 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact was informed that the part to do the recall repair would be available within 3 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

11/16/2018 85,000 mi ODI #11152080.0

Vehicle has known defect with dashboard cracking. If airbags were deployed shards of plastic would be in my passengers face. Especially if it continues to get worse.

11/16/2016 ODI #10926571.0

My dash is cracked in two places on my 2012 tahoe with a manufacture date of 9/2011. The dash cracks are located on the passenger side at the location of the airbag and on the dash above the instrument panel. This is the largest crack at 6 inches in the shape of a "v". This crack has grown over time. The dealer has indicated there is no fix other than replacing the dash. Due to proximity to the airbag I am concerned that in an accident, the dash might be dislodged and become a hazard. The initial crack happened at approximately 60,000 miles. It has grown worse. The car now has 90,000 miles on it.

11/12/2017 75,474 mi ODI #11045508.0

This week the temperature fluctuated drastically. My tahoe was in the garage for 2 solid days. I pulled it out the next two days and drove to work like any normal day but the temperatures were cold in the mornings and warmed up through the day. Today we pulled the tahoe out of the garage, got in to go to church and noticed that the dash had cracked in the upper corner of the airbag compartment towards the air vent. I am very concerned that should I be in an accident and the airbag deploy, that shards of plastic would break and be impelled through the vehicle possible harming my family.

powertrain 2 complaints shown

7 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/12/2024 86,000 mi ODI #11630320.0

The contact owns a 2012 Chevrolet Tahoe. The contact stated while driving at approximately 30 MPH, the brake pedal was depressed to slow for a traffic light and the vehicle jerked while shifting into low gear. The contact stated that while depressing the accelerator pedal when the traffic light had changed, the vehicle hesitated before responding and was jerking and shuddering while changing gear and accelerating. There was no warning light illuminated. The contact stated that the failure became a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and had referred the contact the NHTSA Hotline. The failure mileage

11/30/2019 99,000 mi ODI #11283021.0

Periodicly, while driving in normal conditions, the radio will turn off, the instrument panel will blink, the door locks will repeatedly lock/unlock, transmission will feel like it is in neutral or the engine will completely turn off.

steering 1 complaint shown

4 total in this category · severe · avg repair $700 · see steering cluster analysis →
11/08/2019 76,000 mi Crash ODI #11278797.0

As I was driving on 176th getting ready to turn on spanaway loop my wouldn't complete the right turn or stop so I had a head on collision with another truck and my air bags didn't deploy.

electrical 1 complaint shown

11 total in this category · severe · avg repair $850 · see electrical cluster analysis →
10/29/2018 123,000 mi ODI #11143949.0

The stablitrack off light came on. The door locks rapidly locked and unlocked. The engine was surging with loss of power. The radio was going off and on.

Showing 300 of 180 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Chevrolet/Tahoe#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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