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moderate Owners of the 2012 Chrysler Town and Country have filed 6 NHTSA complaints about the suspension at roughly $900 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See suspension across all vehicles →
| Model year | suspension complaints |
|---|---|
| 2011 Town and Country | 5 |
| 2012 Town and Country (this page) | 6 |
| 2014 Town and Country | 3 |
| 2015 Town and Country | 4 |
Of the 4 model years of Chrysler Town and Country we track for suspension problems, this one carries the most owner complaints on file — 6.
This could result in a decrease in durability, which may lead to wheel separation, increasing the risk of a crash.
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
full bulletin at NHTSA ↗Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
full bulletin at NHTSA ↗Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again
full bulletin at NHTSA ↗CHRYSLER/DODGE: WHEN BRAKING, STEERING WHEEL WOULD SHAKE, BRAKE PEDAL PULSATES AND/OR FLOOR PAN VIBRATES AND NEED TO REPLACE, BOTH, FRONT BRAKE ROTORS, RIGHT AND LEFT FRONT LOWER CONTROL ARMS, BRAKE LININGS AND RESURFACING, AND INSTALL NEW RIGHT AND LEFT FRONT LOWER CONTROL ARMS. MODEL 2011-2012 CARAVAN, TOWN AND COUNTRY.
full bulletin at NHTSA ↗Front Brake Judder And/Or Vibration This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or replacing both front brake rotors. Brake pedal pulsation, steering wheel shake and/or floor pan vibration when braking.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
It's a documented issue but not catastrophic. 6 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.
Based on the 6 complaints filed, suspension issues most often appear around 56,253 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover suspension issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.