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ProblemsByVin File / 2012-FORD-EXPLORER NHTSA data synced 3 days ago
2012 · Ford

Ford Explorer problems

818 owners have filed defect reports on this one. That's not a small number. 1 active recall campaign on file.

0 5 10
Reliability score
6.6 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
1
Severe
0
Moderate
Should you avoid this 2012 Explorer?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

steering
355 reports · fails ~91,036 mi · avg $700
moderate
body
126 reports · fails ~105,663 mi · avg $1,500
moderate
engine
59 reports · fails ~67,599 mi · avg $3,100
moderate
powertrain
42 reports · fails ~55,435 mi · avg $2,500
moderate
electrical
34 reports · fails ~66,541 mi · avg $850
severe
airbags
21 reports · fails ~67,195 mi · avg $1,100
moderate
visibility
19 reports · fails ~50,290 mi · avg $350
moderate
suspension
14 reports · fails ~116,625 mi · avg $900
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2012 Explorer's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2012 Explorer?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2012 Explorer · body
The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
12/30/2024 · at 60,000 mi · NHTSA ODI #11633101.0 · see body pattern →
2012 Explorer · steering
After a recall free fixed, the car its showing the samething problem, but the dealershi say now I should to pay because 4 years ago was fix it....
2012 Explorer · electrical
This is a safety issue - air bags could malfunction at anytime due to miscommunication within the system. Air bags can deploy at anytime or can fail to deploy when necessary. Air bag light turns on and stays on. According to Ford dealer this is a known issue but has not yet…
12/28/2018 · at 90,000 mi · NHTSA ODI #11163777.0 · see electrical pattern →
2012 Explorer · steering
The contact owns a 2012 Ford Explorer. The contact stated upon starting the vehicle, the steering wheel was locked. The message "Power Steering Assist Fault" was displayed. The contact turned off and restarted the vehicle per the owner's manual; however, the failure persisted.…
12/27/2024 · at 138,800 mi · NHTSA ODI #11632640.0 · see steering pattern →
View all 818 owner complaints →
Had a problem with your 2012 Ford Explorer? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 14E001000 January 6, 2014

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014

The inability to steer the vehicle increases the risk of a crash.

Fix: Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.

Common questions

Is the 2012 Ford Explorer reliable?

It's got known weak points. With a reliability score of 6.6 out of 10 based on 818 owner complaints filed with NHTSA, the 2012 Ford Explorer has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2012 Ford Explorer?

The 2012 Ford Explorer is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Electrical system: 34 complaints, classified severe, failures cluster 23,400–111,000 mi; Reliability score 6.6/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2012 Ford Explorer?

Based on NHTSA records, the most-reported issue is steering, with 355 complaints filed. Typical failure occurs around 91,036 miles. Average repair cost runs about $700 at an independent shop.

What's the most expensive thing that goes wrong?

The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Typical failure occurs around 91,036 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Ford Explorer has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2012 Ford Explorer?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 818 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2012/Ford/Explorer. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Ford. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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