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ProblemsByVin File / 2012-FORD-EXPLORER
2012 · ford

ford Explorer problems

1 safety recall. 814 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
6.6 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
1
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

steering
354 reports · avg $700
moderate
body
124 reports · avg $1,500
moderate
engine
59 reports · avg $3,100
moderate
powertrain
42 reports · avg $2,500
moderate
electrical
34 reports · avg $850
severe
airbags
21 reports · avg $1,100
moderate
visibility
19 reports · avg $350
moderate
suspension
14 reports · avg $900
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2012 Explorer · body
The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
12/30/2024 · NHTSA ODI #11633101.0
2012 Explorer · steering
AFTER A RECALL FREE FIXED, THE CAR ITS SHOWING THE SAMETHING PROBLEM, BUT THE DEALERSHI SAY NOW I SHOULD TO PAY BECAUSE 4 YEARS AGO WAS FIX IT....
12/30/2019 · NHTSA ODI #11292201.0
2012 Explorer · other
THERE IS A STRONG SMELL OF CARBON MONOXIDE WHEN THE ENGINE IS REVED OVER 3000 -3500 RPM THIS HAPPENS EVERY SINGLE TIME. IT SEEMS TO BE ON PAR WITH THE OTHER COMPLAINTS REGARDING THIS ISSUE WITH THE EXHAUST SYSTEM. I NOTICED THIS ISSUE SINCE I BOUGHT THE CAR FROM THE USED CAR…
12/28/2020 · NHTSA ODI #11385367.0
2012 Explorer · electrical
THIS IS A SAFETY ISSUE - AIR BAGS COULD MALFUNCTION AT ANYTIME DUE TO MISCOMMUNICATION WITHIN THE SYSTEM. AIR BAGS CAN DEPLOY AT ANYTIME OR CAN FAIL TO DEPLOY WHEN NECESSARY. AIR BAG LIGHT TURNS ON AND STAYS ON. ACCORDING TO FORD DEALER THIS IS A KNOWN ISSUE BUT HAS NOT YET…
12/28/2018 · NHTSA ODI #11163777.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 14E001000 06/01/2014

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014

The inability to steer the vehicle increases the risk of a crash.

Fix: Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.

Common questions

Is the 2012 Ford Explorer reliable?

It's got known weak points. With a reliability score of 6.6 out of 10 based on 814 owner complaints filed with NHTSA, the 2012 Ford Explorer has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2012 Ford Explorer?

Based on NHTSA records, the most-reported issue is steering, with 354 complaints filed. Average repair cost runs about $700 at an independent shop.

What's the most expensive thing that goes wrong?

The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Ford Explorer has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2012 Ford Explorer?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 814 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with ford. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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