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ProblemsByVin File / 2011-FORD-EXPLORER
2011 · ford

ford Explorer problems

1 safety recall. 1,182 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
6.4 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
1
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

steering
735 reports · avg $700
moderate
body
94 reports · avg $1,500
moderate
engine
58 reports · avg $3,100
severe
powertrain
45 reports · avg $2,500
moderate
electrical
37 reports · avg $850
severe
airbags
36 reports · avg $1,100
severe
visibility
15 reports · avg $350
moderate
brakes
12 reports · avg $450
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2011 Explorer · airbags
I PURCHASED A "CERTIFIED" USED 2011 EXPLORER BASE WITH 3500 MILES IN MARCH 2014 FROM FORD DEALER. AIR BAG LIGHT ILLUMINATED IN MAY AND STAYED ON STEADY...DEALER REPLACED MASTER MODULE (UNDER WARRANTY) AFTER A WEEK OF WORKING ON THE VEHICLE. AT THE TIME, THEY TOLD ME WHEN THE…
12/31/2014 · NHTSA ODI #10669246.0
2011 Explorer · steering
WHEN PARKED IN A PARKING GARAGE I STARTED OUT AND OF MY SPOT AND DOWN A RAMP TOWARD THE PAY STATION/BOOTH OF THE GARAGE TO EXIT. THE POWER STEERING ASSIST FAULT CAME ON, I IMMEDIATELY LOST POWER STEERING AND WAS HEADED DIRECTLY TOWARD THE PAY BOOTH/ATTENDANT UNTIL I WAS ABLE TO…
12/31/2014 · NHTSA ODI #10669310.0
2011 Explorer · body
In the 2021 Ford Explorer there are multiple leaks due to rain / water damage. The back of the trunk has a leak that has water running down the side into the third row seat it causes rust on to the spare tire, it’s causes fog to be on the inside of the car causing issues to see.…
12/30/2024 · NHTSA ODI #11633050.0
2011 Explorer · body
The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the exterior A-pillar Trim…
12/30/2024 · NHTSA ODI #11633095.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 11V063000 02/02/2011

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION

IN THE EVENT OF A CRASH, THE SEAT BACK MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.

Fix: FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE SEATS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Common questions

Is the 2011 Ford Explorer reliable?

It's got known weak points. With a reliability score of 6.4 out of 10 based on 1,182 owner complaints filed with NHTSA, the 2011 Ford Explorer has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2011 Ford Explorer?

Based on NHTSA records, the most-reported issue is steering, with 735 complaints filed. Average repair cost runs about $700 at an independent shop.

What's the most expensive thing that goes wrong?

The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Ford Explorer has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2011 Ford Explorer?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,182 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 10 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with ford. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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