Ford Explorer problems

It's got known weak points. With a reliability score of 6.4 out of 10 based on 1,187 owner complaints filed with NHTSA, the 2011 Ford Explorer has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

The 2011 Ford Explorer is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Engine: 58 complaints, classified severe, failures cluster 60,000–135,000 mi; Electrical system: 37 complaints, classified severe, failures cluster 55,000–139,000 mi; Reliability score 6.4/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

Based on NHTSA records, the most-reported issue is steering, with 736 complaints filed. Typical failure occurs around 82,234 miles. Average repair cost runs about $700 at an independent shop.

The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Typical failure occurs around 82,234 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,187 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.