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ProblemsByVin Index / 2012-HONDA-CROSSTOUR / COMPLAINTS
Full complaint record · NHTSA

2012 Honda Crosstour owner complaints

32 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 6 complaints shown

7 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/28/2016 ODI #10937844.0

Extreme vibration at 35-45 MPH and at acceleration more so in a right turn Honda says the axles are on national back order I have read complaints about this problem that date back more than a year this should be a recall. It is getting dangerous to drive.

09/14/2022 ODI #11484394.0

Honda is aware of faulty VTC actuators on certain models. There is no active recall to repair the defective part. This issue causes extra wear on the engine, which could then lead to catastrophic failure. That causes great hazard as that failure can occur at any time. Honda is currently charging owners roughly $2000 (in Wake County, NC) to repair this issue. This should be a covered recall for all owners, to avoid engine failure, accidents, and potential deaths on the roads.

08/10/2016 88,000 mi ODI #10894890.0

Passenger side harsh vibrations - mostly on any road going above 30mph under acceleration the and harsh vibration is felt through out the passenger side front side of the car. After digging online and wasting several hours and countless days at mechanics the outcome is a bad passenger side front axle (driveshaft) called several dealers - local junk yards - plenty of auto part stores and nothing was available. Decided to call america Honda just to find out that the axle for the crosstour is on a nationwide back order. Go figure. The internet is filled with crosstour owners complaining of the same issue and asking for advice. Yet this issue is not a recall. This needs to be a recall . When I first got the car from Honda the vibration was small over 2 years it has got to the point of da

08/08/2016 90,000 mi ODI #10894197.0

On 11/23/15 I bought my 2012 Honda crosstour to my mechanic after feeling a shimmy in the front end. Wanted to make sure car was not out of alignment. After checking all the normal check points (ie.. Tires, wheel balance, motor and transmission mount), did a check on both right and left axles. Mechanic stated the fluttering is due a manufacture defect in the driver side axle. Honda was told me that the part (44306-tp6-305) is on national back order and there was no eta. It is 8/8/16 still waiting for axle. I have opened a case ticket again with Honda but have been told the same thing. I find it difficult to believe that this part in on national back-order for over a year and that there is no recall. The car has gotten worse and now I'm unable to drive my car since due to this dangerous iss

06/20/2017 140,484 mi ODI #11000246.0

Tl* the contact owns a 2012 Honda crosstour. The contact stated that the vehicle experienced shuddering and violent shaking. The contact also indicated the vehicle made an abnormal sound. The vehicle was taken to nalley Honda where it was diagnosed the transmission was defective and needed to be replaced. The vehicle was repaired however the failure recurred and the vehicle was no longer operable. The manufacturer was notified of the failure however no further assistance was offered. The failure mileage was approximately 140,484.

04/25/2018 75,000 mi ODI #11090066.0

My 2012 crosstour is now suffering from what seems to be the very common shaking/shuddering issue. The problem presents between 20-45mph and again around 60mph, while under acceleration. The parts remain on national backorder. How can Honda get away with not supporting these vehicles? Owners really should begin to consider getting together to bring a class action lawsuit against Honda.

engine 3 complaints shown

4 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
11/19/2019 170,000 mi ODI #11281044.0

Tl* the contact owns a 2012 Honda crosstour. While driving 65 MPH, the vehicle seized and an unknown warning indicator illuminated. The contact was able to park on the side of the road for thirty minutes where it took multiple attempts to restart the vehicle. The vehicle was taken to team Honda (located at 4613 e Lincoln hwy, merrillville, in 46410, (219) 947-3900) where it was diagnosed with needing two engine valves repaired. The vehicle was repaired. Recently, the contact experienced a failure starting the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the timing belt needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 170,000. The VIN was not available.

10/27/2024 ODI #11622188.0

Car was due for timing belt maintenance at 100k miles. Timing belt and related parts were changed August 2023. I was told belt will last 100k miles. October 2024, 13.5 months later, the belt fails and causes catastrophic damage to the engine. My son had to push the car to the side the highway when this happened. Honda service said the engine is “toast” and is a cost of $7,000 to be replaced. Reached out to Honda corporate for help due to defective part. They said the part had a 12 month warranty and the car is too old to help you. I can only trust the people but so much but I should be able to trust the parts when they are OEM. Disappointed Honda no longer stands behind it parts.

09/27/2019 80,000 mi ODI #11258536.0

Vehicle fouling spark plugs about every 3-6 month due to oil getting into the cylinder(s) causing shuttering, loss of power and stalling. In my case it's my 3 back cylinders. Have not brought to Honda due to being a ASE mechanic myself. Started happening at about 80'000 miles in 2018 and has happened 4 times since happening progressively faster. Honda tech friend of mine said he's done a lot of these replacing piston rings at the dealer he works at.

airbags 2 complaints shown

12/28/2021 Crash ODI #11445240.0

Car was total air bag didn't didn't work!!

10/04/2012 1,200 mi Crash ODI #10479121.0

My vehicle was hit on the passenger side, then pushed head on into a utility pole. The vehicle's side air bags deployed, but the front air bag did not. Updated 10/15/12 *bf

steering 2 complaints shown

3 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/22/2019 65,000 mi ODI #11290717.0

Steering wheel and chassis vibration on acceleration above 65 MPH. Vibration stopped only after letting off gas peddle. Axle vibrates under acceleration load at high speed. All road conditions

12/17/2018 51,000 mi ODI #11161928.0

The car vibrates so bad starting 45mph to 60mph. It also accelerates within the same speed range.

brakes 2 complaints shown

11/09/2020 ODI #11373744.0

Since I have owned the car, and I am the original owner, I have had the brakes, rotors, and calipers replaced every 6 months. I know I am not tye only owner who has had this same issue I've been told by the local delearship it is a common problem for this car. I have spent a lot of time and money into this issue and I demand an answer. There is no reason for this issue on a nee car or a car that is 8 years old. I have maintaned my car very well and this is the only issue with the car but I will never buy another Honda product because of this issue. I would like to report this issue and advise I have looked into a class action suit against Honda for costing me so much time, mokey, and heartache over this issue. There are many times I felt unsafe in my car and tried to trade it in but no o

06/23/2014 ODI #10604245.0

2012 Honda crosstour. Consumer writes in regards to brake system issues. *smd the consumer stated on may 25,2014, the left rear brake caliper suddenly detached, resulting in a significant loss of braking capability. The rear brakes were serviced on april 10, 2014. The dealer confirmed the caliper slide pin bolt was missing. *jb

other 1 complaint shown

12/07/2012 3,500 mi ODI #10487653.0

The seats in the 2012 Honda crosstour I just leased are horrific. They are extremely uncomfortable and the positioning encourages poor postural habits and cannot be tolerated for any length of time. I took my car on a 3500 mile business trip and was crippled the entire time and almost couldn't drive home. I've put a large sum of $ down to lower my monthly payments and am now stuck with a car that's excruciating to drive. I've owned Honda's in the past and was very happy with their longevity, fuel economy and comfort overall. I never this coming-shame on you-Honda! I've also driven a 2012 pilot (for 4.5 hours) and they were similar in design only not quite as uncomfortable-but still unacceptable! Every attempt I've made to bolster, pad, lift, release or otherwise "fix" with paddi

visibility 1 complaint shown

3 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
08/26/2016 30,000 mi ODI #10898764.0

Tl* the contact owns a 2012 Honda crosstour. The contact stated that while driving at 80 MPH, the sunroof shattered. The vehicle was taken to the dealer where it was diagnosed that the sunroof may have been fractured due to a rock hitting it. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. The VIN was not available.

cruise control 1 complaint shown

07/29/2013 10,000 mi ODI #10532386.0

While parking, in spot, with foot on brake, engine started to rev and I felt car wanting to move forward. I put the car in park and checked to make sure my foot was not touching the gas. It was not. My wife was in the car with me and asked me what had happened. I wasn't sure. A couple of months later my wife was driving approx. 25 MPH when she heard and felt the engine rev and the car started racing forward. She slammed on the brake and pulled the car over and shut it off. Luckily no one was in front or behind her during this occurrence. My wife and I feel the car is not safe to drive. The dealer has "checked" it out and can not find anything wrong with the car. *tr

suspension 1 complaint shown

04/20/2021 60,000 mi ODI #11412971.0

Tl* the contact owns a 2012 Honda crosstour. The contact stated while driving 50 MPH, the vehicle started shaking abnormally. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic and the contact was informed that the driver's and passenger's side front cv axles needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

Showing 300 of 32 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Honda/Crosstour#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-21. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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