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ProblemsByVin Index / 2012-HONDA-PILOT / COMPLAINTS
Full complaint record · NHTSA

2012 Honda Pilot owner complaints

170 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 4 complaints shown

12/29/2023 ODI #11562614.0

The vehicle's paint is literally peeling away from every horizontal and connected vertical surface. Without paint on metal, rust is happening, weakening the metal structure of the vehicle. have reached out to Honda USA and they informed they had no responsibility for the paint, yet the service writer at my local Honda dealer said that my vehicle's paint, Pearl White, has been peeling off Honda vehicles for years and Honda knows it to be an issue yet only occasionally offers to be of any assistance. I am the original owner of this 2012 Honda Pilot, the vehicle has never been in an accident, yet in the past year paint has come off of the vehicle at an alarming rate (literally in sheets). To be able to make necessary restorations the front window was broken and had to be replaced (at my expe

12/16/2012 28,000 mi ODI #10488910.0

28000 mi estimate. Complaint report justification- research indicates Honda is recalling vehicles for fuel system errors including potential fires. Vehicle: Honda pilot 2012 "check fuel cap" indicator light has been reported previously to dealership. Dealership: first texas Honda, 3400 steck, austin, tx, I reported the "check fuel cap" indicator light during prior service appointments for standard services such as tire rotate, oil chng etc. Dealership service department attending staff recommended that I get a new fuel cap. 12-8-2012 - I took vehicle to dealership for new fuel cap. Head service manager recommended audit of fuel system saying that the "check fuel cap" indicator does not pertain just to the cap but to the entire fuel system. Appointment scheduled for 12-14-2012. 12-14

12/08/2012 ODI #10487757.0

Please, please back off on your head rest requirements for safety. Please allow the consumer to choose the position of the head rest. Not only Honda, but Ford, gm, Chrysler, all manufacturers are creating very painful car seats since 2009 due to this awful headrest requirement. Seatbelts are a law, but I choose to wear them. Motorcycle helmets are no longer a law, but I choose to wear them. Now let me choose my headrest position. I think these new designs are going to cause far more injuries and insurance claims from people having their heads cocked forward, in a forced improper posture. I had migraines due to my headrest before I resolved this issue in my car by making modifications. I sit with proper posture and my head is forced forward. The only choice I had was to sit impro

11/20/2014 14,000 mi ODI #10659665.0

Sometimes when starting out and making left or right hand turn after being stopped at a stop light or stop sign, the engine will hesitate and bog down for a few seconds before it "kicks in" and then there is a "surge of power". This is very annoying at the least and also very dangerous as one could easily get rearended or worse yet get caught in the intersection in oncoming traffic. This has happened on 3 occasions and each time I was barely able to accelerate enough to clear the intersection. There are several complaints to Honda dealers of this existing problem and they have failed to take any corrective action or acknowledge the problem. Someone's going to have to be killed before this gets their attention. See link below of complaints. Http://www.arfc.org/complaints/2012/Honda/pi

electrical 3 complaints shown

20 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/23/2024 ODI #11632204.0

Check engine light came on followed by shaking of the vehicle. The code was checked indicating a cylinder 1 misfire. This has been an ongoing issue of cylinders misfiring. The spark plugs and coils have been replaced multiple times and the issue is still persisting.

12/21/2012 ODI #10489504.0

I purchased a Honda pilot 2012 ex-l 4wd in nov 2011. Since day one I noticed that there has been a problem with the vehicle's a/c system. Specifically, I hear a loud humming noise from the engine compartment when the a/c compressor turns on. The noise is very annoying and was dismissed by the dealer as "normal" without diagnostic works. Having owned many other vehicles over the years, my experience tells me that the noise definitely cannot be characterized as "normal". After online research, it seems that Honda is aware of the issue and had promised a solution since last year. To date, other pilot owners and I have not received any official notification from corporate Honda regarding the fix on the issue. I'm hoping that more potential buyers are at least aware of this issue when they comp

11/24/2025 204,943 mi ODI #11701282.0

Odometer Fraud. The contact purchased a 2012 Honda Pilot. After contacting the seller on Facebook Market Place the contact purchased the vehicle and later discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the odometer mileage reading was 94,397. After obtaining a Vehicle Carfax, the mileage listed for the vehicle was 204,943.

brakes 3 complaints shown

18 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/22/2016 45,000 mi ODI #10937097.0

My 2012 Honda pilot rotor warp prematurely resulting in loss of control and increased risk for crash when driving at moderate to high speeds. After being shook to death after heavy breaking, I took my pilot to the dealership. They said they are aware of the problem but rotors carry a 12k mile warranty. They say that the rotors are not properly designed for the weight of the vehicle. In fact, they updated the new pilots because of this issue. Also, the have a replacement for the Honda odyssey because of this issue but nothing for the Honda pilot. Thus, I am force to change out my rotors every 15k miles because of Honda's poor design. Loss of control of the vehicle due to improperly design rotor should be recalled. This on top of Honda knowingly and admitting that there is a problem that aff

12/16/2024 149,584 mi ODI #11630973.0

The contact owns a 2012 Honda Pilot. The contact stated during the past 3 seasons of winter, the vehicle would fail to come to a stop while depressing the brake pedal. No warning lights illuminated. The failure would occur during winter cold climate temperatures. The vehicle was previously taken to a local independent mechanic where both the front brake pads and rotors were replaced. The vehicle was also taken to the local dealer for a second opinion however the failure could not be replicated. The vehicle was taken back to the same local independent mechanic where the power fluid and brake system were flush however the failure had reoccurred and could not be replicated. The vehicle was also taken to another local independent mechanic for a second opinion however the failure could not be r

12/09/2013 15,000 mi Crash ODI #10555371.0

Tl* the contact owns a 2012 Honda pilot. The contact stated that while entering a parking spot, the contact attempted to decelerate but the brakes failed to respond. The contact then crashed into the rear of another vehicle. There were no injuries. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 15,000.

airbags 2 complaints shown

19 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/14/2017 100,000 mi Crash ODI #11054643.0

Takata recall I was driving an hit a deer on driver side, my driver side airbag did not deploy but the passager side did I mentioned this to the insurance agent that came out to determand the damage he said the light for the airbag said it was fine I told him well it did not deploy ?????? Hummm there was not a police report made.I was driving about 50 to 55 MPH

12/05/2017 55,000 mi ODI #11052485.0

Tl* the contact owns a 2012 Honda pilot. The contact stated that the air bag indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 55,000.

engine 2 complaints shown

24 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/06/2012 ODI #10487564.0

Engine has a fine vibration around 35-45 miles that disappears with either acceleration or deceleration. The vibration can be felt not only by the driver but also the passengers, enough to shake a bobblehead on the console. It seems that it is associated with the transmission as if the transmission is not shifting and stalling. As soon as it shifts or the speed changes it disappears. Another issue is a occasional very hard downshifting by the transmission, hard enough to move everyone in the vehicle. The symptoms were present they day the vehicle was delivered and checked by the dealer and reported no issues. Now the vehicle is about 11,000 miles and still with the same issues. *tr

11/23/2020 137,000 mi ODI #11375909.0

Tl* the contact owns a 2012 Honda pilot. The contact stated while driving 60 MPH on the highway, the vehicle jerked while shifting gears. Additionally, there was an abnormal vibration in the steering wheel. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the spark plugs were replaced however, the failure recurred. The contact stated that the vehicle was not taken to a dealer due to the distance of the nearest dealer. The vehicle was not repaired. The manufacturer was notified of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 137,000.

powertrain 1 complaint shown

17 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/25/2023 ODI #11561758.0

While driving the vehicle at around 45 MPH it suffered a complete loss of power for 3-5 seconds. The dashboard lights illuminated and then the vehicle restarted without having to restart via the ignition and all of the dash lights turned off. This has happened intermittently on two prior occasions. No electrical issues were evident, new battery and charging system appears to be functioning normally. The contact stated that the dealer found that the issue was a faulty positive battery terminal connector. It was replaced.

cruise control 1 complaint shown

13 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/20/2022 149,400 mi ODI #11498229.0

The contact owns a 2012 Honda Pilot. The contact stated while parking the vehicle, the vehicle experienced an increased RPM while the brake pedal was depressed. The brake pedal was depressed to the floorboard and the vehicle then unintendedly accelerated. No warning lights were illuminated. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 149,400.

suspension 1 complaint shown

12 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/04/2018 45,500 mi ODI #11155894.0

Front lower control arm bushing failed and started leaking.

steering 1 complaint shown

11 total in this category · severe · avg repair $700 · see steering cluster analysis →
11/30/2015 Crash ODI #10807402.0

Tl* the contact owns a 2012 Honda pilot. While driving approximately 20 MPH, the power steering failed and the contact crashed into a telephone pole. The air bags failed to deploy. No police report was filed. The contact sustained injuries to the lower back, which did not require medical attention. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage and VIN were unknown.

Showing 300 of 170 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Honda/Pilot#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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