The contact owns a 2012 Infiniti G37. The contact stated that the air bag warning light was illuminated, and the message "Seat Belt Off" was displayed. The vehicle was taken to the dealer, where DTC code: B1018 was retrieved. The dealer determined that the passenger's side seat occupant classification system sensor and module diagnostic unit had failed and needed to be replaced. The vehicle was not repaired due to the cost. The dealer referred the contact to the NHTSA Hotline for assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 178,789.
2012 INFINITI G37 owner complaints
63 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
airbags 5 complaints shown
The air bag sensor on the passenger seat has failed and the passenger seat does not recognize even an adult person sitting on it. As a result the airbag-off light for the passenger is always on and I am afraid if the rest of the airbags are working properly due to this faulty sensor. I looked up online after my sensor failed and it seems like this is a common issue for G37 vehicles. The only option to fix the problem is to replace the entire seat at a cost of anywhere from $6,500 to $8,500. My wife is afraid to ride in the car with me for fear the airbag will not deploy. There was no warning prior to the light flashing on the dash.
G37 2012' Infiniti journey coupe. VIN. # [xxx] my air bag light on my dash board, indicated that my passenger side air bag has been disabled. Check if there's a fix! ,,,,it was suggested that it must be brought back to the dealer to check out! Service chg. $150. If it must be repaired the cost to repair the issue...a chg. To repair & replace the controller & front passenger seat would be in excess of $6,000. I've checked on line complaints & many owners have experienced the same issue!...to no avail! Safety should be the issue, especially for the ongoing problems with 'faulty air bags' causing some very serious accidents? Might be a takata air bag issue? Can you help. Sincerely [xxx] redacted to protect personally identifiable information pursuant to the freedom of information ac
My car has a light on which refers to the passenger airbag.
Bought this vehicle from crest Infiniti with remainder of warranty which just ran out but as I went to sell the car privately the buyer was a car dealer in norman, ok who came down to plano, tx with trailer and cashier's check. After hooking up to diagnostic machine he refused to purchase due to an issue with the air bags and something about bypassed (report attached to complaint) air bags issue. This car was represented to me as never being in an accident and I never had one during the short time that I owned it. This is causing me a real problem as I have been diagnosed with terminal illness and need all the money I can muster through the sale of belongings with the auto being the durable good with the most value. They are now telling me that it really has very little value now becaus
other 3 complaints shown
Please, please back off on your head rest requirements for safety. Please allow the consumer to choose the position of the head rest. Not only Honda, but Ford, gm, Chrysler, all manufacturers are creating very painful car seats since 2009 due to this awful headrest requirement. Seatbelts are a law, but I choose to wear them. Motorcycle helmets are no longer a law, but I choose to wear them. Now let me choose my headrest position. I think these new designs are going to cause far more injuries and insurance claims from people having their heads cocked forward, in a forced improper posture. I had migraines due to my headrest before I resolved this issue in my car by making modifications. I sit with proper posture and my head is forced forward. The only choice I had was to sit impro
2012 infinite g37x. Consumer writes in regard to driver side rear door not opening. *as the consumer stated he no longer owns the vehicle. *js
Tl* the contact leases a 2012 Infiniti g37. The contact stated that due to the design of the seat padding he has developed pain in his hip that worsens every time the vehicle was driven. The manufacturer was contacted. The failure mileage was 60 and the current mileage was 140. Updated 10/12/12*lj updated 10/17/2012 *js
electrical 3 complaints shown
Infiniti g37 convertible year 2012, with 11,400 miles (secondary car very low miles) displayed passenger airbag error/will not deploy airbag in a crash. The car was started and the display light never went off and has stay on every since while driving. Took the car to westhouston Infiniti service one week later and was told a sensor was bad and that the entire seat would require replacement at a cost of 6k (my seat is almost brand new). I questioned why I should have to pay for what is surly a design flaw and the price is outrageous. I decline as that price was not doable and contacted Infiniti consumer affairs who listen to state issue and sent an email that no assistance would be given due to warranty had expired. I can't afford to replace an entire seat for a sensor. I'm trying to u
If you search the internet, you'll see that there's a large problem with the sunroof drainage in this car dumping water into the cabin, into the glove box and down the right kick panel, which is where the bcm unit sits, and then dumps down the rocker panel where all the electrical wiring runs.
I’ve owned this 2012 g37 for a few years and had no issues whatsoever. However within the last couple of months, my air bag light came on and has been flashing since. I’ve taken it to get inspected and had the system checked and was told my passenger seat occupant sensor malfunctioned and is throwing the code on. The sensor itself, very easily replaced, is unable to be bought by itself. Repairs by the dealership is well over 5,000 for the seat and labor. The sensor is being sold as a component part of the bottom build of the seat, and cannot be sold otherwise. The issue with the sensor not being active, prevents the activation of the passenger airbag regardless of the seat being occupied or not. My concerns are that I won’t be able to safely commute with passengers on the road and also bei
cruise control 2 complaints shown
Tl* the contact owns a 2012 Infiniti g37. While driving 5 MPH into a parking space, the brake pedal was depressed and traveled to the floorboard. The vehicle failed to respond, but spontaneously accelerated instead. The vehicle jumped the curb and crashed into a fence. There were no warning indicators illuminated. There were no injuries. The air bags did not deploy. A police report was filed. The vehicle was not towed and remained at the crash site. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 160,000.
When I am braking and coming closer to a stop, my car gives a jerk along with an increase in engine speed. Sometimes when I brake I can feel the foot brake stuck for one second. *tr
powertrain 2 complaints shown
Tl* the contact owns a 2012 Infiniti g37. The contact attempted to start the vehicle, but it would not start without charging the battery. On january 30, 2014, the contact stated that the failure mileage was 18,430. After parking the vehicle, the instrument panel illuminated and the vehicle started after the battery was charged. The failure recurred on september 18, 2014 and the failure mileage was 20,900. When the contact opened the door, a beeping noise sounded approximately six times and all of the warning indicators illuminated; however, the headlights and the interior lighting failed to illuminate. As a result, the contact had to drive at night without headlights. In addition, the transmission fluid contaminated the radiator and the engine, which caused the vehicle to shut off while d
Did not bring back the gear to park and pressed the start button. Left the vehicle not hearing the very weak signal. Wrote to manufacturer about this design issue. They did not care, even they responded that it is the way it is designed. Any driver with european or manual gear background will make the same mistake. The car was positioned on a slope, in a garage after I arrived at my destination. An agent had the reflex to jump in the car (I left the door opened) and stop the vehicle. Without this initiative, the car would have crashed against another car down the slope (very steep in a new york garage) and get the whole front crashed and the other car's side. But in a street anywhere, it can just kill someone! *tr
fuel system 1 complaint shown
Stopped at a traffic light. Car in drive & foot on brake pedal. Engine suddenly revs up to over 3000 rmp and car wants to lunge forward.very difficult to hold car from lunging into car in front. Put gear shift into neutral to prevent an accident.this same thing has occurred on 11/1/2013 and 12/23/2013.reported to dealer & Nissan. No help. *tr
visibility 1 complaint shown
The contact owns a 2012 Infiniti G37. The contact stated that puddles of water were present on both the front passenger’s and driver’s side floorboard due to condensation and moisture from rainwater entering the vehicle. The contact was concerned that moisture would create mold and an electrical shock hazard inside the vehicle. The vehicle was taken to the local dealer who diagnosed that the sunroof drainage system was clogged and needed to either be cleaned or replaced. The failure was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 130,000.
tires 1 complaint shown
Hello I am not happy with the tires the discount tire salesman keep selling me. The first time I bought Road hugger tires they looked like the picture that I attached. Then the sales man put me 2 front Road Huggers tires again in February 2021. Now my dealership is telling me last week .FRONT TIRES ARE WORN EXCESSILY ON THE INSIDE EDGES AND RUBBER IS STARTING TO PEEL OF TIRE. I don't have money to keep replacing. Is there a recall on those tires. I feel like discount tires has been stealing my money for 2 years. I want to file a complaint Tire size225 55 r17 95v
body 1 complaint shown
Identical dents/scratches on either side of panel cause by design flaw and experienced by many owners after about 3 or 4 k miles. Dealer has failed to respond to my complaint. Harte Infiniti, hartford, ct. I have also tried to send formal complaint to Infiniti official headquarters but cannot confirm that they received it. Not a problem that would cause injury but a cosmetic issue that infinity should address and recall for permanent fix. *tr
steering 1 complaint shown
Power steering pump and passenger airbag malfunction. Many Infiniti owner have or have had the same issue. I think customers don't have to pay for any repairs if there is a big demand on these problems. These two problems happen when my family and I were driving on the highway. I don't understand why this problem hasn't been called as a recall.