Symptoms are identical to recall W47, Where loss of engagement between transmission and the differential inside PTU (Power Transfer Unit)
2012 Jeep Grand Cherokee suspension problems
severe 29 complaints filed with NHTSA · avg repair $900 · see suspension across all vehicles →
Failure mileage
Complaints
29
Recalls
0
Avg fix
$900
1crash
3injuries
What stands out
Owners have filed 29 suspension complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Among the 16 model years of Jeep Grand Cherokee in our records for suspension problems, this one ranks #3 by owner-complaint volume.
What owners are reporting 1 most recent
Had suspension trouble with your 2012 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2012 Jeep Grand Cherokee?
It's a meaningful issue. 29 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $900.
At what mileage does the suspension typically fail?
Across the 20 complaints that reported odometer mileage, most suspension failures cluster between 39,600 and 120,000 miles, with the median around 72,000. A quarter of owners report trouble before 39,600; a quarter make it past 120,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2012/Jeep/Grand Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.