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ProblemsByVin File / 2012-JEEP-GRAND-CHEROKEE NHTSA data synced 3 days ago
2012 · Jeep

Jeep Grand Cherokee problems

1,634 owners have filed defect reports on this one. That's not a small number. 1 active recall campaign on file.

0 5 10
Reliability score
6.2 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

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Critical
1
Severe
0
Moderate
Should you avoid this 2012 Grand Cherokee?
Avoid — the electrical system

The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

electrical
774 reports · fails ~73,938 mi · avg $850
severe
brakes
209 reports · fails ~51,408 mi · avg $450
severe
engine
118 reports · fails ~71,371 mi · avg $3,100
severe
steering
98 reports · fails ~65,958 mi · avg $700
severe
powertrain
82 reports · fails ~73,137 mi · avg $2,500
severe
airbags
38 reports · fails ~83,823 mi · avg $1,100
severe
fuel system
31 reports · fails ~80,137 mi · avg $1,200
moderate
suspension
29 reports · fails ~75,253 mi · avg $900
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2012 Grand Cherokee's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2012 Grand Cherokee?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2012 Grand Cherokee · electrical
While driving locally on a city street, heard a low whining sound, followed by the dashboard battery warning light being illuminated. Sound increased and decreased with vehicle speed. Drove immediately home, less than a mile, parked the vehicle, opened the hood and isolated the…
12/31/2018 · at 40,530 mi · NHTSA ODI #11164306.0 · see electrical pattern →
2012 Grand Cherokee · engine
At approximately 60,000 miles, both engine mounts failed. The problem presented as a rough idle condition but was actually the motor mounts.
12/31/2017 · at 60,000 mi · NHTSA ODI #11057774.0 · see engine pattern →
2012 Grand Cherokee · electrical
My power door locks stopped working. I made an appointment to have it repaired and the day I was going to drive my jgc to the dealer, all hell broke loose. Park assist stopped working, anti skid and 4 wheel drive also indicated errors. But worse, I could not move the shifting…
12/31/2016 · at 45,000 mi · NHTSA ODI #10938938.0 · see electrical pattern →
2012 Grand Cherokee · electrical
Tl* the contact owns a 2012 Jeep grand cherokee. While operating the vehicle, the battery sensor light suddenly illuminated for approximately ten minutes before the vehicle suddenly shut off while driving through an intersection. The cause of the failure was not diagnosed or…
12/31/2015 · at 75,000 mi · NHTSA ODI #10817153.0 · see electrical pattern →
View all 1,634 owner complaints →
Had a problem with your 2012 Jeep Grand Cherokee? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 11V487000 September 29, 2011

Chrysler is recalling certain model year 2012 Chrysler vehicles, including 200 and town and country models, Dodge vehicles, including charger, durango, grand caravan and journey models and Jeep grand cherokee vehicles manufactured from august 31, 2011, through september 13, 2011, that are equipped with 3

Connecting rod failure may lead to engine seizure which may increase the risk of a crash.

Fix: Chrysler will notify owners and replace the engine free of charge. The safety recall is expected to begin on or about november 18, 2011. Owners may contact Chrysler at 1-800-853-1403.

Under investigation 1 open at NHTSA

EA Air Bags › Frontal · opened September 2021

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA21002 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2012 Jeep Grand Cherokee reliable?

It's got known weak points. With a reliability score of 6.2 out of 10 based on 1,634 owner complaints filed with NHTSA, the 2012 Jeep Grand Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2012 Jeep Grand Cherokee?

On the NHTSA data, the 2012 Jeep Grand Cherokee is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced. The record behind that call: 93 fire-related complaints and 2 crash-related complaints on the electrical system; Brakes: 209 complaints, classified severe, failures cluster 29,500–74,000 mi; Reliability score 6.2/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2012 Jeep Grand Cherokee?

Based on NHTSA records, the most-reported issue is electrical, with 774 complaints filed. Typical failure occurs around 73,938 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 73,938 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Jeep Grand Cherokee has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2012 Jeep Grand Cherokee?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,634 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2012/Jeep/Grand Cherokee. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Jeep. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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