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ProblemsByVin File / 2012-JEEP-WRANGLER NHTSA data synced 7 hours ago
2012 · Jeep

Jeep Wrangler problems

1 critical safety recall on file — the kind NHTSA opens when crashes, fires, or injuries are documented. 827 owner complaints alongside. Read those first.

0 5 10
Reliability score
5.8 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

1
Critical
2
Severe
0
Moderate
Should you avoid this 2012 Wrangler?
Avoid — the steering

The data says walk unless this exact vehicle has documented proof the steering was repaired or replaced.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Stories from the shop

Look. The Pentastar V6 — Chrysler’s replacement for that 2.7L disaster I won’t get into here, plus the old 3.7L and 4.0L — it’s actually a decent engine. I’ll give ‘em that. Smoother than the trucks they used to put in Wranglers. More power. Better fuel economy. By Chrysler engine standards from the 2000s, the Pentastar was a step up.

But the early ones — 2011, 2012, 2013 — had a problem with the left bank cylinder head that Chrysler took two years to acknowledge and three years to actually fix. If you got a Wrangler, Grand Cherokee, Charger, 300, Challenger, Town & Country, or Caravan from those years with the 3.6L Pentastar, you wanna pay attention here.

The deal with the head

So the engine’s got two cylinder heads, right, one each side, V6 layout. The left bank head — bank 2 in factory speak, the side closer to the firewall on most Chryslers — had a casting defect that nobody caught at the foundry. Tiny voids in the metal where the exhaust valve seats sat. As the engine heat-cycled over thousands of miles, those voids cracked through.

What you got was a hairline crack between the valve seat and the water jacket. Coolant gets pulled into the cylinder under vacuum, burns off as steam. Eventually you’re losing a quart of coolant a week with no leak you can see. Then you start misfiring on cylinder 2, 4, or 6 — the left bank cylinders. Then the cat gets washed in coolant and gives up. Then you’re really in it.

What you’ll hear and feel

  • Misfire codes on cylinder 2, 4, or 6 (P0302, P0304, P0306)
  • Check engine light, sometimes blinking
  • Rough idle, especially when warm
  • Coolant level dropping with no visible leak
  • Sweet smell from the tailpipe
  • Reduced power, stalling at idle
  • Sometimes white smoke at startup that clears after a minute

The misfire usually shows first. Then the coolant loss. Then the cat. By the time the cat’s involved you’re looking at heads off plus a new converter, which is a real bill.

Chrysler’s response

They issued a service campaign — not a full recall, mind you, but a “customer satisfaction program” — that extended the warranty on the left cylinder head to 10 years or 150,000 miles for affected vehicles. You wanna know if your VIN’s covered, you call your dealer with the VIN, ask about service campaign N49 or W67 depending on which model. Don’t take “we don’t see anything” for an answer. Push back. Make ‘em check the service program flag specifically.

If your VIN qualifies and the head’s failed, the dealer replaces the head — not the whole engine, just the offending head — for free. Includes new gaskets, new bolts, fresh coolant. It’s a real fix, not a band-aid. Takes about 8-10 hours of labor and you don’t pay for any of it.

By 2014 Chrysler had fixed the casting issue at the foundry. 2014-plus Pentastars don’t have this problem. Different story, different engine generation.

What it costs if you’re outta warranty

  • Cylinder head replacement at dealer (out of pocket): $2,800-4,200 depending on which model. The Wrangler is at the lower end because the engine bay’s accessible. The minivans are at the higher end because everything’s packed in tight.
  • Independent shop: $2,200-3,500. They do the work the same way the dealer does, often a little quicker.
  • Used head from a junkyard: Don’t. The casting defect is on every left bank head from this era. You’d just be putting a different broken head on your engine.
  • Reman head from a specialist: $800-1,200 for the part, $800-1,200 install. So ballpark $1,600-2,400 total. Legitimate option.

Should you buy one?

A 2011-2013 Wrangler, Grand Cherokee, or any Chrysler with the 3.6L Pentastar is a yes if:

  • The left cylinder head’s been replaced under the service program (get the paperwork)
  • OR the vehicle’s still under the 10-year/150k extension and hasn’t shown symptoms yet
  • The seller’s not playing dumb about it — if they don’t know what you’re talking about, that’s a red flag

If you already own one and it’s running fine: pay attention to the coolant level. Top it off only with the proper Chrysler MS-12106 spec coolant (the orange HOAT stuff). Check it every couple weeks. First sign of misfire on a left bank cylinder, get to a dealer fast and get the head program done while it’s free.

If yours has already failed and you’re outside the warranty extension, it’s still a fixable engine. Pentastar’s otherwise pretty stout. Replace the bad head, drive it another 150,000 miles. Don’t junk the truck over one head.

The 2014-plus Pentastar is honestly fine. The early ones got bit by a manufacturing defect. Chrysler did right by the warranty extension. Pay attention to the timing of when yours was built and what’s been done to it, and these are decent engines.

End of story.

— Tony Marino

Top trouble spots 8 categories with 3+ complaints

steering
204 reports · fails ~47,298 mi · avg $700
critical
powertrain
127 reports · fails ~30,529 mi · avg $2,500
moderate
electrical
124 reports · fails ~53,391 mi · avg $850
severe
engine
105 reports · fails ~46,480 mi · avg $3,100
severe
airbags
102 reports · fails ~80,972 mi · avg $1,100
severe
brakes
25 reports · fails ~64,655 mi · avg $450
severe
body
24 reports · fails ~39,216 mi · avg $1,500
severe
cruise control
15 reports · fails ~48,904 mi · avg $600
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2012 Wrangler's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2012 Wrangler?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2012 Wrangler · electrical
Car completely dies when sitting idle. I believe the control module is faulty and I have heard many complaints from other Dodge/Chrysler/Jeep customers about this same issue. My 15 month old son was in the car when this happened and it scared the heck out of me to be sitting…
12/31/2020 · at 56,000 mi · NHTSA ODI #11385741.0 · see electrical pattern →
2012 Wrangler · powertrain
I received an e-mail from Jeep around december stating recall n28 would affect my Jeep because the power steering line will rub the transmission oil cooler tube causing the vehicle to leak transmission fluid. I noticed on december 18th that my Jeep was in fact leaking…
12/31/2014 · at 49,500 mi · NHTSA ODI #10669270.0 · see powertrain pattern →
2012 Wrangler · steering
Unable to get safety recall n28 / NHTSA 13v-234 transmission oil cooler tube repaired. Have contacted multiple dealers and they are unable to get the part. Dealers report they are only allowed one recall part per week or two weeks, now backed up for months. They report 100's…
2012 Wrangler · engine
Oil leaking off top of engine. Cracked plastic part caused oil to leak out on engine and exhaust creating a burning smell and my mechanic said it is a fire hazard. Found many others with same issue from Jeep and Chrysler products.
12/30/2020 · at 112,390 mi · NHTSA ODI #11385676.0 · see engine pattern →
View all 827 owner complaints →
Had a problem with your 2012 Jeep Wrangler? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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Active recalls showing 3 of 3

critical NHTSA 16V352000 May 24, 2016

Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
severe NHTSA 13V176000 May 7, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011

In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.

Fix: Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
severe NHTSA 11V528000 November 2, 2011

Chrysler is recalling certain model year 2008-2012 right hand drive (rhd) Jeep wrangler vehicles manufactured from february 1, 2007, through october 10, 2011

A broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver frontal airbag and will not be able to properly protect the driver in the event of a crash, increasing the risk of injuries.

Fix: Chrysler will notify owners and remedy the vehicles as necessary free of charge. Chrysler will mail to owners an interim notification during march 2012. Owners may contact Chrysler at 1-800-853-1403.

Under investigation 1 open at NHTSA

EA Air Bags › Frontal · opened September 2021

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA21002 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2012 Jeep Wrangler reliable?

It's got known weak points. With a reliability score of 5.8 out of 10 based on 827 owner complaints filed with NHTSA, the 2012 Jeep Wrangler has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2012 Jeep Wrangler?

On the NHTSA data, the 2012 Jeep Wrangler is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the steering was repaired or replaced. The record behind that call: 2 fatality reports and 3 crash-related complaints on the steering; Electrical system: 124 complaints, classified severe, failures cluster 31,000–70,000 mi; Reliability score 5.8/10 — around the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2012 Jeep Wrangler?

Based on NHTSA records, the most-reported issue is steering, with 204 complaints filed. Typical failure occurs around 47,298 miles. Average repair cost runs about $700 at an independent shop.

What's the most expensive thing that goes wrong?

The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Typical failure occurs around 47,298 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Jeep Wrangler has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2012 Jeep Wrangler?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 827 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 7 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2012/Jeep/Wrangler. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Jeep. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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