2012 Kia Soul owner complaints

I saw a puff of smoke then the engine started knocking while I was driving, I had the car brought home and I called Joey Griffen dealership and they told me it will be a four month wait that I would have to come out of pocket $7000 to have it fixed, that's when I found out about the recall I should not be coming out of pocket for something totally out of my control I saw metal parts on the ground, the car started knocking a few seconds after seeing smoke under my hood, it literally came out of no where

My car died while driving it down the highway. And I couldn't get it drive. I had to have it towed.

Recall 19V120 received 4-12-19 was addressed by Burlington Kia in May 2019. The COP ECU logic was upgraded. The car was not running well in 2022 - hesitating, misfiring, but it did not throw a code so no one could diagnose the issue. Spark plugs were changed but that did not solve the issue. The check engine light came on in Oct 2022 and the diagnosis was that the catalytic converter needed to be replaced. I called the Kia Consumer Assistance number, filed a claim with them, and waited for close to two months for a response. The basis of the claim is that they did not resolve the issue with the COP logic upgrade and the catalytic converter should be replaced, at no cost to us, per the recall notice. The claim was denied by Kia. We ended up replacing the catalytic converter at Burli

The contact owns a 2012 Kia Soul. The contact stated while driving approximately 40-45 MPH, the vehicle stalled without warning. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, however, declined the authorize the repair. The manufacturer provided no further assistance. The approximate failure mileage was 148,000.

2012 Kia Soul there is a recall sc176 but my car is not on the recall? Around September 2021 my Motor running hot engine light is on and is flashing acts like it has low compression won’t go when I give it gas sometimes . Engine light came on again in november2021 and did not go off My car bogged down I was going 60mph 0mw to work traffic behind me and all sudden car went down to 40 then 20 mph then came To complete stop in highway I was almost rear ended. I would give it gas but it wouldn’t go . Big puff of gray smoke came Out of tail pipe then smoke started coming out from under hood I raised hood and hot water was bubbling and splashing out of motor. Now there is no air or exhaust coming from my tail pipe car will crank but will not go smelt like wires burning . I don’t understand how

I have contacted KIA Corp. and advised them that my 2012 KIA Soul ! with 146,500 miles was consuming so much oil that the KIA dealership had to replace my engine for $5000 and that I had to pay it. Why won't KIA Corp reimburse me? It is under 150,000 miles. They advise me that they would pay a Good Will fee to me and never did !!! The KIA dealership always did my oil changes on time and have records of them. KIA Corp should reimburse me for a GOOD WILL FEE.

Please note NHTSA campaign id: 19v120000 originally this was restricted to the 1.6l Kia soul 2012, but I have noted that my car has had an exhaust leak and gets hot, even if open a front window, get a nice whiff of exhaust, when the only car in the vicinity. And is stated as : what you should do: Kia will notify owners, and dealers will upgrade the catalytic overheating protection engine control unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is sc176. Summary: Kia motors america (Kia) is recalling certain 201

Tl* the contact owns a 2012 Kia soul. While driving various speeds, the engine suddenly shut off. While checking the engine oil, the owner noticed the oil levels were very low weeks after replacing the oil, and the oil appeared to be dark. Also a valve noise was heard coming from the engine compartment. The vehicle was taken to ricart Kia (4255 s. Hamilton rd, grove, oh), but the cause of the failure was not determined. The manufacturer was notified of the failure and provided case number: 13409487. No assistance was offered. The failure mileage was 190,000.

Tl* the contact owns a 2012 Kia soul. While driving various speeds, the engine suddenly shut off. While checking the engine oil, the owner noticed the oil levels were very low weeks after replacing the oil and the oil appeared to be dark. Also, a valve noise was present coming from the engine. The vehicle was taken to ricart Kia (4255 s. Hamilton rd, grove, oh), but the cause of the failure was not determined. The manufacturer was notified of the failure and provided case number: 13409487. No further assistance was offered. The failure mileage was 190,000.

Vibration of tires while driving and clicking noise when turning steering wheel

This involves the MDPS steering wheel coupler. Spoke with Kia care center 12/20/23 Amy said notice was sent to owners in 2019 I NEVER RECIEVED ANY NOTICE ABOUT EXTENDED WARRANTY. I HAVE A VERY LOUND CLUNKING NOISE IN MY STEERING WHEEL AND AFRAID TO DRIVE VEHICLE I HAVE OWED THIS VEHICLE SINCE 2016. Just purchased another vehicle in October 2023 because of the Kia problems. Kia is NOT going to fix the problem!! And i have another recall on the car so it is parked at my neighbors house for fear of it catching on fire!! I am paying for full coverage insurance on a vehicle i can't drive or sell!!

The steering wheel makes a knocking noise when turning and when stationary. The steering wheel feels like it's moving on it's own, I have to hold it very steady to keep control. I inquired about this issue and was told the steering coupler needs to be replaced, and it would cost $200. This is clearly a defect in these model cars based on the volume of complaints about the same thing. I started noticing it around 70k miles. This should be addressed as a recall. It's a safety issue.

Steering column coupler to mdps is of poor design and fails prematurely. Kia has recalled the same part in the optimas in the same years and future models have been affected as well. If not replaced the steering column can completely disconnect from the steering wheel and result in a complete loss of control. This has not directly happened if the parts are replaced due to the other symptoms of knocking or clicking but is a significant design flaw for using inferior plastics in critical component of driving control. Reference tsb cha 44-2014, cha 74-2016

Steering is slightly loose and thumps when turned to the right.

The contact owns a 2012 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle inadvertently decelerated and jerked. The check engine warning light was illuminated. Additionally, a burning odor was detected. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* the contact owns a 2012 Kia soul. While driving 35 MPH, the hood unlatched and opened. The contact was unable to view the road. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 6,100.

Tl* the contact owns a 2012 Kia soul. While driving approximately 15 MPH, the contact miscalculated a turn and crashed into a pole. The air bags did not deploy. A police report was not filed. There were no injuries. The vehicle was towed to a dealer, but was not repaired. The failure mileage was 15,000....updated 02/04/16 *bf the consumer stated the vehicle was repaired. *tr

Bought wife brand new 2012 Kia soul in 2012. Got standard transmission. At around 20k I noticed a squeal coming from the vehicle when the clutch was completely disengaged, by that I mean vehicle running foot completely off clutch. I presumed it was a throw out bearing. Took it to local mechanic and he agreed. So I took it to local Kia dealer. Bought vehicle in denton texas, but had moved 7 hours south to corpus christi area. When I took it to Kia in corpus I got the run around. Yes of course they could hear it but everything was working mechanically. So I was basically told too bad. Wife really wanted the soul. And now I have to tell her Kia doesn't care if it makes embarrassing noises while she's driving, just as long as I'm making the payments. Throw out bearings are not supposed to sque

Hood blew back broke my windshield and bent my fenders broke my the secondary latch is bent and the lock did not hold