The 2012 Kia Soul has 514 NHTSA owner complaints and 3 recalls on file (U.S. federal records, as of September 2026). The most-reported system is engine at 173 complaints (~$3,100 to repair). Source: NHTSA Office of Defects Investigation.
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
3
Severe
0
Moderate
Should you avoid this 2012 Soul?
Avoid — the steering
The data says walk unless this exact vehicle has documented proof the steering was repaired or replaced.
16 fire-related complaints and 1 crash-related complaint on the engine
Steering: 166 complaints, classified critical
Reliability score 6.4/10 — around the segment average
3 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
4 / 5 overall
Overall★★★★★4/5
Frontal crash★★★★★4/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: No · Lane departure warning: No
Source: NHTSA New Car Assessment Program — tested configuration: 2012 Kia Soul SUV FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2012 Kia Soul? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
engine — 173 owner reports
· ~$3,100 to fix
steering — 166 owner reports
· ~$700 to fix
brakes — 40 owner reports
· ~$450 to fix
electrical — 23 owner reports
· ~$850 to fix
⚠ The one to take seriously: engine is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 3 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 6.4/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
Embed this reliability snapshot
Free to use on your site, post, or video — just keep the "Source" credit line below the chart. Preview the widget →
What owners are saying
recent NHTSA-filed complaints · verbatim
2012 Soul· engine
I saw a puff of smoke then the engine started knocking while I was driving, I had the car brought home and I called Joey Griffen dealership and they told me it will be a four month wait that I would have to come out of pocket $7000 to have it fixed, that's when I found out about…
Recall 19V120 received 4-12-19 was addressed by Burlington Kia in May 2019. The COP ECU logic was upgraded. The car was not running well in 2022 - hesitating, misfiring, but it did not throw a code so no one could diagnose the issue. Spark plugs were changed but that did not…
The contact owns a 2012 Kia Soul. The contact stated while driving approximately 40-45 MPH, the vehicle stalled without warning. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer…
Had a problem with your 2012 Kia Soul?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
An engine compartment fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Fix: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof
A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.
Fix: Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.
Under investigation
1 open at NHTSA
AQService Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · opened November 2023
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. AQ23002 on NHTSA →
It's got known weak points. With a reliability score of 6.4 out of 10 based on 514 owner complaints filed with NHTSA, the 2012 Kia Soul has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2012 Kia Soul?
On the NHTSA data, the 2012 Kia Soul is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the steering was repaired or replaced. The record behind that call: 16 fire-related complaints and 1 crash-related complaint on the engine; Steering: 166 complaints, classified critical; Reliability score 6.4/10 — around the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2012 Kia Soul?
Inspect the engine first — it's the most-reported issue on this model, with 173 owner complaints filed. Average repair cost runs about $3,100 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2012 Kia Soul a good used car to buy?
It scores 6.4 out of 10 on our NHTSA-based read of 514 owner complaints. The main thing to watch is engine. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2012 Kia Soul?
Based on NHTSA records, the most-reported issue is engine, with 173 complaints filed. Average repair cost runs about $3,100 at an independent shop.
What's the most expensive thing that goes wrong?
The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Kia Soul has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2012 Kia Soul?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 514 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2012/Kia/Soul.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
We are not affiliated with Kia. Some links on this page are affiliate links and we
may earn a commission if you purchase through them.
