My Subaru legacy has been recently stalling when coming to a stop. It shudders and if you do not give it gas or place in neutral, the engine will die. I have read that this is caused from a faulty torque converter that Subaru is aware of but has failed to issue a recall. I'm not sure I would buy another product that isn't fully backed and supported by the manufacturer.
2012 Subaru Legacy owner complaints
90 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
powertrain 9 complaints shown
When coming to a stop, the car shudders and may stall. This is especially problematic if I'm turning left and the car stalls at an intersection. This has occurred on a busy city street in the northern virginia area. This has happened on multiple occasions.
My 2012 Subaru Legacy experiences involuntary engine stalling when coming to a quick stop, such as in stop-and-go traffic or during sudden braking at intersections. When the engine shuts off without warning, power steering and braking assist are lost, creating a serious risk of collision. This is a known issue documented by Subaru of America in Technical Service Bulletin 16-90-13R, applicable to 2010–2012 Legacy and Outback vehicles with CVT transmissions. Subaru attributes the condition to excessive thrust washer wear inside the torque converter, which prevents proper release of lock-up clutch pressure. Subaru describes the condition as similar to stopping a manual transmission vehicle without depressing the clutch, which inherently results in engine stalling. Subaru later redesigned the
Squeel and jerkking. See service bulletin and extended warranties. Tsb 16-90-13r; car is outside extended warranty but this is a vehicle defect that should covered and recalled.
Tl* the contact owns a 2012 Subaru legacy. While driving at slow speeds, the vehicle vibrated abnormally and stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the torque converter failed and needed to be replaced. The failure recurred several times. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,100.
Takara recall my transmission slips from 5th to 6th gear I have spoken with manufacturer about but because my car is past their extended warranty that did for the issue and did not inform me I found out after the deadline for it Subaru just informed me that if I want it done I have to $5000 dollars to get it replaced because I should have known about the deadline beforehand but could not confirm if a letter got sent out for that VIN number
Please see ODI#11486236 & request # 562681 “ part 1” I wrote complaining about a 2012 Subaru Legacy Torque Converter issue. It was “ out of warranty 7/31/22 or 100k miles. At the time it started stalling it was at 103k miles in August 2022! I did not feel comfortable driving it. On 10/19/22 My mechanic drove my car & it shuddered & stalled at intersections for him also. I did not feel comfortable driving it 25 miles to a Subaru dealer to have them check it, diagnose it & repair it. My mechanic replaced the Torque Converter as well as the appropriate fluids. It cost about $1500 for parts & labor. Since this is a FAULTY part installed prior to purchase I feel Subaru needs to recall all these vehicles affected. I emailed you MULTIPLE emails online re: multiple complaints about this fault
Tl* the contact owns a 2012 Subaru legacy. While driving approximately 55 MPH, the vehicle suddenly shut off. After restarting the engine, the vehicle operated normally. The vehicle was taken to Subaru of smith-cairns (900 central park ave, yonkers, ny) where it was diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 148,000.
Tl* the contact owns a 2012 Subaru legacy. When approaching a traffic light and depressing the brake pedal, the vehicle hesitated and stalled. Multiple unknown warning indicators illuminated. When the contact depressed the accelerator pedal, the vehicle failed to move forward. The contact shifted into park and restarted the vehicle. The contact was able to drive to her destination. The contact called garavel Subaru (located at 10 tindall ave, norwalk, ct 06851, (203) 642-0620) and scheduled an appointment at a later time. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 120,000.
other 4 complaints shown
On july 31 of 2017 I brought my car to 'big o tires' for routine brake inspection. There was no warning lights or signs on car dashboard. After brakes inspection my car was declared unsafe to leave the shops without repair. The repair had to be made because of both rear calipers where frozen. I had no choice and agreed to repairs (my car then had mileage of 27,500 miles; the copy of Subaru extended warranty policy I received in september 2017). Repair included replacement of calipers, rotors and brake pads (all rear). Also, new tires, as their extensive wear was consistent with brake problems. Statement of repair and policy are attached. [several month before this repair I visited Subaru dealership with concern of high fuel consumption inconsistent with mileage I drove. At that t
Tl* the contact owns a 2012 Subaru legacy. The contact received notification of NHTSA campaign number: 18v626000 (parking brake). The dealer (smith cairns Ford Lincoln, 900 central park ave, yonkers, ny 10704, 914-377-8100) was contacted and confirmed that the part was not available. The manufacturer was notified and provided case number 1-38167237613. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine turns off when car comes to stop. 5 times in the last 3 weeks my car engine has died. On one occasion I missed a green light and on another occasion was almost rearended at a stop sign.
My 2012 Subaru legacy stalls out when I come to a stop. It does this randomly. It is very dangerous as it can happen any time in traffic. I was told that it is caused by a faulty torque converter.
engine 3 complaints shown
Contact owns a 2012 Subaru legacy 2.5. While driving at lower speed and approaching a turning lane at a heavy traffic intersection from the highway during rush hour the vehicle vibrated and shuttered abnormally, then stalled with all early computer warning lights going off before engine cut. Owner able to restart vehicle, but cautiously taken to dealer to diagnose with safety concerns while driving. Dealership mechanic unable to diagnose over three hours later. Mechanic stated systems all checked out, but unable to say what the reason was even after test driving twice by different workers. Mileage just over 61,000. Multiple Subaru forums lists this issue with legacy, outback, and other models (1998-current 2016) citing high safety concerns warranting further investigative review and please
Car stalls when braking abruptly. This has happened three times. It shudders and dies.
Tl* the contact owns a 2012 Subaru legacy. The contact stated that the vehicle stalled when attempting to come to a stop. The dealer (my auto import center, 1860 e sternberg rd, muskegon, mi 49444, (231) 799-2886) stated that there was a failure with the engine and offered to assistant with 50% of the costs. The parts that needed replacement were unknown. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not covered by the extended warranty since it was 10,000 miles over the limit. The failure mileage was 110,700.
steering 1 complaint shown
Brakes malfunctioned and car spun out and hit deer
suspension 1 complaint shown
Problem was the undercarriage support, little or no protection from essentially a drop, car "leaped' off embankment bottoming out. The result was spinal trauma to the occupants. Very little shock absorption in the seat or suspension. The car rocked back and forth, front and rear but the sudden impact on the undercarriage wasn't absorbed.
lighting 1 complaint shown
Tl* the contact owns a 2012 Subaru legacy. The contact stated that while driving 35 MPH, the headlights failed. The vehicle was taken to the dealer for inspection where they stated that the headlights needed to be replaced. The vehicle was repaired but the failure recurred 3 times. The manufacturer was not notified. The failure mileage was 65,000.
brakes 1 complaint shown
Brake pedal travel suddenly increased while driving on residential street. Brake pedal must be depressed almost to floor for car to begin braking. Braking is not very effective. No brake fluid loss experienced and brake fluid appears clear. Fluid level near maximum level in reservoir. A recall (11v562000) for similar issue on certain 2012 legacy was issued but my VIN does not indicate a recall.