Subaru of America, Inc
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
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severe Owners of the 2012 Subaru Outback have filed 36 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
| Model year | airbags complaints |
|---|---|
| 2008 Outback | 93 |
| 2009 Outback | 29 |
| 2010 Outback | 42 |
| 2011 Outback | 65 |
| 2012 Outback (this page) | 36 |
| 2013 Outback | 40 |
| 2014 Outback | 36 |
| 2015 Outback | 8 |
| 2016 Outback | 9 |
All 9 active airbags recalls on this vehicle land at critical or severe — none classified moderate.
No new NHTSA airbags complaint has been filed on this vehicle in over 8 years — the issue may be aging out of the active population.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The side curtain air bags may not deploy, increasing the risk of injury.
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
full bulletin at NHTSA ↗SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (certain specific vehicles only).
full bulletin at NHTSA ↗SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
full bulletin at NHTSA ↗Takata Front Passenger Airbag Module / Inflator âLike for Likeâ Recall
full bulletin at NHTSA ↗Takata Front Passenger Airbag Module / Inflator âLike for Likeâ Recall
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Owners describe two core problems. First, complete airbag non-deployment during frontal collisions at impact speeds of 25–65 mph. One driver hit a concrete barrier head-on at 65 mph after a highway merge incident; the driver airbag never inflated despite prior Takata recall repair at a Subaru dealership, leaving the driver with a bruised sternum and PTSD. Another was hit head-on at 35–40 mph and sustained $50k in injury costs, including surgery, when the airbag failed to deploy while an oncoming vehicle's airbags worked normally. A third owner was rear-ended by a semi and hit the steering wheel, sustaining a concussion, while a car in front deployed normally.
Second, Takata recall parts have been unavailable nationwide since 2017. Owners received notices stating they must not allow passengers in the front seat until replacement parts arrived—but dealers repeatedly reported no stock and no confirmed delivery dates stretching months or longer (5 months, 9 months, indefinitely). One owner waited over a year for recall service to begin.
A third issue emerged post-recall: owners reported airbag warning lights that remained on after dealership parts replacement, with diagnostic codes that refused to clear even after multiple sensor and module replacements, test harnesses, and electrical testing, leaving vehicles flagged unsafe to drive. Occupancy detection sensor faults also caused false "airbag off" warnings when passengers were seated, and in one case required a $900 seat replacement.
Same Subaru Outback airbags reports on nearby years: 2009 · 2010 · 2011 · 2013 · 2014
Driver and passenger airbags failed to deploy during frontal or head-on collisions at highway and city speeds. Vehicles hit at speeds ranging 25–65 mph sustained extensive frame damage and occupants suffered significant injuries (broken ribs, sternum bruising, concussions, shoulder/hand trauma, neck/collar-bone pain) when airbags did not cushion impact.
When: During frontal collisions at 12k–72k miles; crash speeds 25–65 mph
Symptoms owners cite: Airbag warning light not illuminated before crash despite non-deployment; No airbag inflation on driver or passenger side during impact; Vehicle frame damage extensive; airbags on other vehicles in same incidents deployed normally
Repairs/costs cited: One vehicle totaled; others required hospital transport and ongoing treatment. Owners cite $13k frame damage and orthopedic injuries requiring surgery and physical therapy.
Recalls/TSBs owners mention: Takata recall campaigns 17V014000 and 19V009000 identified; replacement airbags performed at dealership in at least one case pre-crash, though non-deployment still occurred. Subaru quality control inspected one vehicle post-crash without returning findings.
After Takata recall repairs (side curtain airbags, side impact sensors, airbag module replacement), owners report airbag warning light remains illuminated and diagnostic trouble codes cannot be cleared despite multiple shop attempts, including test harness installations and electrical testing.
When: Post-recall service; 12+ months of unsuccessful diagnostics reported in one case (since 12/7/2016)
Symptoms owners cite: Airbag warning light stays on after recall parts replacement; Vehicle declared unsafe to drive by technician; Multiple DTC codes persist: F2-SIDE SENSOR BUS LH COMMUNICATION ERROR, EA-SIDE SENSOR BUS RH COMMUNICATION, 41-SIDE AIR BAG RH FAILURE, 27 ODS COMMUNICATION ERROR
Codes mentioned: F2 - Side Sensor Bus LH Communication Error, EA - Side Sensor Bus RH Communication Error, 41 - Side Airbag RH Failure, 27 - ODS Communication Error
Repairs/costs cited: Shop performed: side curtain airbag replacement, side impact sensor replacement, airbag control module replacement, test harness installation, ohm testing. All parts replaced but codes did not clear.
Recalls/TSBs owners mention: Takata recall campaign 17V014000. No manufacturer technical support documented in narrative.
Airbag warning light and passenger airbag 'off' indicator illuminate even with occupied passenger seat. ODS malfunction causes false 'airbag off' readout and false seat-belt warning chimes despite belt being fastened. One case resolved by dealer recalibration; another required $900 seat replacement.
When: Cold morning startup and intermittent operation; one case resolved post-restart; another persisted
Symptoms owners cite: Airbag light comes on after car restart or cold start; Passenger airbag readout shows 'off' despite adult passenger present and belt fastened; Continuous seat-belt warning chime when passenger present; Warning lights clear after vehicle restart in one case but recur; persist in other case
Codes mentioned: DTC29 - Occupancy Detection System fault, A02 - Faulty Occupancy Detection Sensors in right front seat
Repairs/costs cited: One owner reported $900 cost for whole seat replacement to fix electrostatic capacitance sensor (ODS part). One case resolved by dealer ODS recalibration and zeroing without recurrence.
Recalls/TSBs owners mention: One owner cited NHTSA Recall 15V-419 (Impreza) as same part recall. Related Takata recall campaigns 17V014000 and 19V009000 issued.
Owners received recall notices (campaigns 17V014000 and 19V009000) but dealers reported parts unavailable for months or longer. Multiple dealers across the country confirmed no stock and no confirmed delivery dates. Owners instructed not to allow passengers in front seat until repair completed, creating functional vehicle hardship for families.
When: Recall notices received 2017–2019; repair appointments delayed 5–9 months past notice date; parts unavailability ongoing through mid-2019
Symptoms owners cite: Recall notice received but parts not in stock at dealership; Manufacturer cannot confirm parts availability date; Vehicle functionally limited: owners told not to transport front-seat passengers; Multiple dealerships nationwide report same parts shortage
Repairs/costs cited: Owners reported waiting times: 5 months, 4–6 weeks, 2 months, 'several months,' 9 months (into December 2017). No repair costs cited because repairs not completed during complaint period.
Recalls/TSBs owners mention: Takata recall campaigns 17V014000 and 19V009000. Subaru dealers contacted; Subaru customer service stated parts not available. Manufacturer advised unable to confirm parts arrival dates. One owner received notice warning bold statement: 'DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT UNTIL THIS REPAIR IS PERFORMED.'
Airbag warning light illumination associated with electrical harness defects. One owner with chronic battery drain and multiple dead-battery incidents had airbag light come on; dealer diagnosed failed airbags and faulty electrical harness, recommending replacement of all airbags and harness.
When: After repeated battery failures over 3 years of ownership
Symptoms owners cite: Airbag light illuminated; Multiple airbag system codes present alongside electrical harness fault codes; Chronic battery drain and no-start conditions preceding airbag light
Repairs/costs cited: Dealer recommended replacement of all airbags and electrical harness; specific costs not stated.
Recalls/TSBs owners mention: No recalls or TSBs cited by owner for this combined electrical–airbag issue.
Synthesized from 36 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
Cold rainy morning, I started the car for the first time with no one in the passenger seat. The airbag light came on and stayed on, the passenger seatbelt light is on and car is dinging like someone in the passenger seat is not wearing a seat belt. Does not turn off when seat belt is clipped. I take it to the dealership and they say it's a bad electrostatic capacitance sensor ods. The 'part' aka…
It's a meaningful issue. 36 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 9 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.