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ProblemsByVin Index / 2012-SUZUKI-SX4 / COMPLAINTS
Full complaint record · NHTSA

2012 Suzuki SX4 owner complaints

40 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 8 complaints shown

13 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/10/2014 28,000 mi ODI #10663477.0

Passenger front side air bag light keeps coming on, sent two notes to dealer-no reply with all the talk of recalls of Suzuki I am concerned, with no reply from dealer even more concerned (5 star, altoona, pa) (need to verify year and mileage, car is not here now). *tr

11/26/2016 ODI #10927921.0

Hello the passager air bag fail there is a recall on this issue but I never received one on my car but a few of my friends received there recall on there sx4 2012 why did not I receive mine ? This is a matter of life or injury dealership said Suzuki should replace but Suzuki refuse to do anything. Dealership ran the hard code and the passager seat must be replaced

11/23/2016 ODI #10927604.0

Both airbags failed at the same time I contacted Suzuki and they refuse to do anything. Friends of mine own same car and they received a recall I did not.. Took car to dealership they can not figure out why both failed at the same time told me Suzuki should replace both seats.. Driver and passer seat.. As this is a major safety issue that could cause death or injury and this is not part of maintenance or wear ... This is about saving lives,

11/21/2016 120,000 mi ODI #10927171.0

The mat that you sit on that turn on the safety air bags failed contacted Suzuki there is a recall but refuse to fix mine.. Four of my friends own same car and they received there recall from Suzuki on there sx4 this is a major safety issue which could cause injury or death

11/01/2014 35,000 mi ODI #10651796.0

Tl-the contact owns a 2012 Suzuki sx4. The contact stated that air bag warning light remained illuminated. The dealer diagnosed that the cushion in the front passenger's seat. The manufacturer was notified of the failure. The approximate failure mileage was 35,000. Ne

09/25/2015 35,000 mi ODI #10776624.0

I was driving from pa to md for vacation. Suddenly the airbag light came on in my dash panel. The light has stayed on to this day. I have contacted Suzuki and because it is past warranty on that part of the car, they will not even look at why. I would have to pay someone almost $100 to have it looked at, not repaired! I don't think that I should have to do this since they have a history of having issues with their airbags! I want them to look at it - no charge - and repair the issue! It has to be fixed before january 2016 or my car will not pass annual inspection.

09/16/2015 Crash ODI #10764144.0

Tl* the contact owns a 2012 Suzuki sx4. While traveling approximately 5 MPH to turn into the contact's driveway, the brake pedal was applied. The contact heard an abnormal noise near the steering wheel and the driver side air bag deployed with force. The contact sustained injuries to the face, a bloody nose, arm and back pains, and extensive internal bruising. The driver side air bag had blood on it due to the force and impact. The contact received medical treatment. The insurance company towed the vehicle to a repair shop for inspection. The manufacturer was notified of the failure and was to send a technician to diagnose the failure. The contact was waiting on the manufacturer to determine the remedy to repair the vehicle. The VIN was not available. The failure mileage was not available.

09/08/2016 31,000 mi Crash ODI #10904649.0

Takata recall I was in an accident where I rear ended a car that was stopped at a light on a city street, speed limit 25-35, going uphill. Upon impact airbags did not deploy. The front of my car was severely crushed having gone under the SUV. Spare tire on SUV saved my life. I believe that the airbags shoud have deployed.

steering 7 complaints shown

16 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/20/2019 ODI #11290308.0

Tl* the contact owns a 2012 Suzuki sx4. The contact received notification of NHTSA campaign number: 15v587000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

11/06/2019 36,000 mi ODI #11278404.0

Tl* the contact owns a 2012 Suzuki sx4. The contact called NHTSA regarding NHTSA campaign number: 15v587000 (steering). While the vehicle was at a complete stop, the engine started to rattle uncontrollably. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 36,000.

11/02/2015 60,000 mi ODI #10787747.0

Tl* the contact owns a 2012 Suzuki sx4. While driving at 10 MPH and attempting to turn the steering wheel left, the contact observed an abnormal noise coming from the front driver side tire. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

10/21/2015 76,502 mi ODI #10785026.0

Tl* the contact owns a 2012 Suzuki sx4. The contact stated that the gear shift failed to switch into the park position without warning. The vehicle was taken to the dealer where it was repaired under NHTSA campaign number: 14v811000 (power train), but the failure recurred. In addition, while driving at various speeds, the steering wheel was difficult to maneuver without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 15v587000 (steering). The failure mileage was 76,502.

10/11/2019 ODI #11267941.0

I was notified of a second recall (18v-804) of the power steering at the end of 2018 stating that the power steering may go out under really cold conditions. I live in minnesota, there is no way to avoid the cold! My power steering went out on january 18, 2019. I could no longer hold out and got something fixed on it but it has gone out again. Our mechanic is now telling me it is a hazard to drive because the power steering fluid has leaked all over and could cause a fire. Suzuki has yet to send any new information and is useless when I call them (today the phone just kept ringing when I tried).

09/10/2019 100,000 mi ODI #11254412.0

Tl* the contact owns a 2012 Suzuki sx4. While driving approximately 60 MPH, the steering lost power. The dealer was not called. The contact received notification of NHTSA campaign number: 15v587000 (steering); however, the part to do the repair was unavailable. The manufacturer was made aware of the failure and was not able to confirm when the parts were to become available. The vehicle was not repaired. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

07/30/2020 ODI #11342373.0

Nothing yet. I continue to get recall noticed but no one has parts for it anymore and can't get them in. The car is drivable but I worry about an incident happening one day

cruise control 2 complaints shown

10/13/2012 ODI #10479991.0

While braking to stop at an intersection, the engine surged radically and could not stop vehicle. The car coasted through the intersection before violently jolting to a stop before hitting the curb. The brake pedal was solid as a rock while applying. This happened a second time two days later. Both incidences were reported to the dealer when they could find no problem and suggested perhaps I was either driving using two feet on the pedals, or one foot on both the gas and brake. This was no so...! The dealer has offered to send an outside engineer to investigate problem but the car has been operating without incident and told them I would call if this should happen again. I love the car and traded a 2002 Suzuki which I owned for 10 years and loved it. *tr

09/08/2015 2,000 mi ODI #10762362.0

Since I bought the vehicle every time you shift gears the clutch makes unusual sound.

lighting 1 complaint shown

11/30/2014 88,120 mi ODI #10661318.0

The airbag light has illuminated and will not turn off. I am afraid that a sensor or connection may cause the airbag to either deploy while driving or not deploy in case of an accident. This is a sensitive issue that needs to be addressed!!! *tr

electrical 1 complaint shown

10/30/2017 87,036 mi ODI #11041063.0

Tl* the contact owns a 2012 Suzuki sx4. The contact stated that the tachometer and speedometer were structurally unsound and moved out of position. The contact was unable to determine the correct information on the instrument panel/cluster. The contact was uncertain if there was an internal short or fracture. Three dealers were contacted: advantage Suzuki (760 central ave, albany, ny 12206, (518) 482-0500, (which is permanently closed and now goes by destination Kia, (518) 478-8036)), Lincoln of wayne (1910 nj-23, wayne, nj 07470, (973) 696-9700), and milford Suzuki (500 6th st, milford, pa 18337, (570) 296-2636). All three dealers indicated that the vehicle needed to be diagnosed and that they had never heard of this type of failure. In addition, the vehicle was test driven by an independ

other 1 complaint shown

08/07/2013 33,000 mi Fire ODI #10533976.0

The sun melted my seat and shifter area here in florida. I in form Suzuki corp. But they refuse to reply to the issue even after submitting photos and going to the dealership . I am also very concern about fire starting in the car as the sun melted the inside could as well start a fire. The car is under warranty and Suzuki refuse is to reply. *tr

Showing 300 of 40 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Suzuki/SX4#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-21. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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