Volkswagen Group of America, Inc
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
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The 2012 Volkswagen CC has 2 critical safety recalls on file — the kind NHTSA opens when crashes, fires, or injuries are documented. 230 owner complaints alongside. Read those first.
The 2012 Volkswagen CC has 230 NHTSA owner complaints and 6 recalls on file (U.S. federal records, as of August 2026). The most-reported system is airbags at 70 complaints, typically surfacing around 63,221 miles (~$1,100 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2012 CC (this page) | 230 | 6 |
| 2014 CC | 80 | 5 |
| 2015 CC | 30 | 4 |
Below average for the segment. Multiple systems have recurring complaints.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: No · Lane departure warning: No
Source: NHTSA New Car Assessment Program — tested configuration: 2012 Volkswagen CC 4 DR AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: airbags is flagged severe on this model , showing up around 63,221 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 6 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 5.4/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →When owners report each system failing, in actual miles — so you can see what's likely behind you, what's due around now, and what to budget for next. Enter your mileage to mark where you are.
"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.
Tl* takata recall. The contact owns a 2012 Volkswagen cc. The contact received notification of NHTSA campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the…
Tl* the contact owns a 2012 Volkswagen cc. The contact was driving 5 MPH when the horn was depressed repeatedly but the horn failed to sound. The horn would only sound properly when the horn was depressed in one long motion. The vehicle was taken to the dealer where the dealer…
Takata recali I asked boardwalk Volkswagen(1 bair island rd, redwood city, ca 94063) to help me to address takata recall. However, they just say they do not have related parts, and do not response me again. It seems that they won't help to address the takata recall, which is a…
Takata recall I received a recall notice from vwoa in april, 2016 regarding my driver's side air bag. It is now december, 2016 and my dealer still has no idea when it might be replaced. Additionally, when I tried to trade it in on a 2016 model, I was told that my old cc was…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA18003 on NHTSA →
How NHTSA investigations work, and what's open now →
It's got known weak points. With a reliability score of 5.4 out of 10 based on 230 owner complaints filed with NHTSA, the 2012 Volkswagen CC has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2012 Volkswagen CC is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Electrical system: 30 complaints, classified severe, failures cluster 50,000–102,000 mi; Reliability score 5.4/10 — around the segment average; 6 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the airbags first — it's the most-reported issue on this model, with 70 owner complaints filed. Typical failure occurs around 63,221 miles. Average repair cost runs about $1,100 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 5.4 out of 10 on our NHTSA-based read of 230 owner complaints. The main thing to watch is airbags. Typical failure occurs around 63,221 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is airbags, with 70 complaints filed. Typical failure occurs around 63,221 miles. Average repair cost runs about $1,100 at an independent shop.
The airbags is one of the costlier repair items. Average repair cost runs about $1,100 at an independent shop. Typical failure occurs around 63,221 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 230 complaints on file and the costliest repair averaging $1,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.