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ProblemsByVin Index / 2013-AUDI-Q7 / COMPLAINTS
Full complaint record · NHTSA

2013 Audi Q7 owner complaints

38 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

engine 5 complaints shown

6 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/16/2019 45,000 mi ODI #11289500.0

High oil consumption, within a month of buying it. Said it was normal, now its on a week to week basis with putting oil in the car and engine light is on. It comes on while moving and stays on until oil is put in.

11/25/2023 ODI #11556802.0

coolant leaks is a major concern and I have been asked by local INDY on water pump replacement to be done. Its costing me around 1500$. With so common issues, i think Audi should recall and substitute on their own case rather than every customer paying it.

11/03/2019 98,168 mi ODI #11277791.0

The car burns oil so much that we have to continuously top off the oil every few days. The dealership states, the engine is big and this is normal. I don't believe this is normal, and perhaps something else is going on and could it pose a safety issue. This problem has been ongoing since the purchase of the certified used car in 2016.

09/15/2025 ODI #11687287.0

Lights on dash were flashing in cluster which made it look like it was low tire pressure. I had a portable air pump which showed tires were fine. The vehicle went into some kind of limp mode which prevented the vehicle from driving the speed limit. It was taken to Auto service center. The diagnosis was Engine failure due to a burnt valve. It's been confirmed through the dealership, mechanics and consumers that is a common problem with this particular make and model vehicle. This engine failure left me on the side of the road and not feeling safe at all while being approximately 3 hours from my home. As an Audi owner I'm was so disappointed to be told that I needed a new motor even though it still runs in limp mode. This vehicle has less than 150k miles. It was the best European vehicle I

08/29/2015 ODI #10760121.0

I am disha and I bought an Audi q7 for rs. 94 lakhs from bengaluru, two years and four months back. The reason was its speed as I had to travel to different cities and it was a business requirement too. I bought two more audis for my business officials and purpose. But my experience with Audi is very bad. The first Audi car of mine is q7 and it is a little over two years old. I have spent rs. 45 lakhs on my q7 already for it to run efficiently. Currently, I gave the Audi for service purposes a month ago and I have still not got it back in spite of me paying the full amount. The excuse is that they are not able to get the automobile parts and it's still to reach india from overseas. I now curse myself for my fleet of Audi. I have a q3 and an a4 too which are also the same and I had spent

other 5 complaints shown

11/01/2018 ODI #11144802.0

Strong gasoline smell inside the passenger compartment and outside the car upon exiting. No leaks on ground. Suspect cracked fuel pump flange

10/13/2016 55,000 mi ODI #10915946.0

Car stalls and has died while driving; took to deal for repair they claimed bad fuel and emptied and cleaned tank. Same issue 2 months later and now car has been in shop for over a month they say could be bad fuel again (it's diesel, I have only bought fuel at bp since repair) or high pressure fuel pump. Car has $56k miles.

09/30/2019 82,140 mi ODI #11258967.0

Please help! Strong fuel odor located under the driver, passenger side. No faults reported when turning on the vehicle. Fuel tank under vehicle shows evidence of fuel leak coming from the top. Vehicle was purchased as brand new, I'm the first owner in 2013 straight from Audi dealership. Upon further investigation, after removing back passenger seat on the driver side, when removing round silver fuel cover, noticed some type of black tape or goo was melting above the fuel filter. Hard to describe, see attached images. After turning the vehicle halfway on, not fully, I can see fuel leaking off the top, possible crack that was covered by black goo or tape. Vehicle will run out of fuel 2-3 days after filling full tank.

08/29/2023 ODI #11541536.0

I have an Audi Q7. Yesterday you could smell gas in the car and my 6 year old said he had a headache. I got in the car today and did not smell gas. Due to safety concerns, I immediately bought took the car to Dandini's in Westerville, Ohio. This autoshop only services Audi and VWs and their repair staff is certified in Audi and has worked at Audi dealerships. When I got to the dealership the inside of the car had a strong odor of gasoline. When we went back to the car 10 minutes later it still had a strong odor of gasoline when you opened the door. He quickly diagnosed the problem as a fuel filter issue. He said it was under a recall. The recall number is 16V-660 and may have been expanded. He called Audi and Audi said they could either replace the faulty fuel filter or put a pat

08/07/2022 ODI #11478040.0

top of fuel pump has crack causing fuel to leaks when in use.

electrical 3 complaints shown

3 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/19/2025 ODI #11706022.0

Limp mode. started shortly after my purchase in May 2024. On highway and would go into limp mode, almost got hit and caused danger to other traffic. thought it was fixed and it happened again. went to pull out and make a left hand turn and had no rpms again, limp mode. Almost got t-boned. multiple electric issues. drivers side light. windows not wanting to work at times.

11/08/2018 74,000 mi ODI #11150057.0

Multiple warning lights come on at the same time including transmission, engine, ABS, esp, air bag and TPMS, while these lights are on vehicle hesitates and looses complete power, this condition happened in the middle of the highway and almost caused an accident, had to tow the vahicle home and eventually to my local Audi dealership. I found on line technical bulletin sb-10053894-9766 which describes the exact sympthoms my vehicle is having, I strogly believe this should be a recall rather then a tsb

06/24/2019 60,000 mi Fire ODI #11222274.0

On this particular day, my husband was driving my car and he only got 2 blocks in our neighborhood before the car began to fill with smoke. He quickly got out of the vehicle and within minutes the car caught on fire! The fire started inside the car near the right wheel base. I have 3 young children all in car seats and I shudder just thinking about what could have happened if we were in the car instead of only my husband. The fire truck arrived shortly after and put the fire out causing massive water damage. However, the smoke and fire completely destroyed the inside of the vehicle and there were portions of the back seat, side panel, and roof that were melted. The official fire report said the fire was caused by an electrical issue inside the vehicle above the right tire. It I

visibility 2 complaints shown

8 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
10/02/2017 57,100 mi ODI #11031351.0

Wife pulled into garage on a stormy day and I was standing on passenger side with my 3 year old son. Passenger wiper arm snapped off and flew toward us and almost stabbed my 3 year old. At first I thought it was the wiper blade, but it was the whole entire arm. The broken end was sharpen like a knife blade...updated 10/06/17 *bf updated 10/17/2017*js

08/03/2018 65,500 mi ODI #11115568.0

While driving at highway speed's in a blinding rainstorm, the entire passenger windshield wiper arm broke and flew off the car into the traffic behind.

airbags 1 complaint shown

11/29/2022 Crash ODI #11495385.0

On expressway, rear-ended and pushed into car in front too, so hit on both ends and no airbags deployed in the Audi Q7. Four vehicles were involved and the other three cars all had airbags deploy. Both front passengers hit their heads. Driver has whiplash and passenger has forehead skin abrasion. The car was always serviced by Audi only and was not on the airbag recall list. It apparently should be on the list, something is defective and owners have a false sense of assumed security in this car.

fuel system 1 complaint shown

11/09/2023 215,000 mi ODI #11554438.0

The contact owns a 2013 Audi Q7. The contact stated while driving approximately 35 MPH and at various speeds, there was an abnormal gasoline odor inside the vehicle. The contact stated there was no warning light illuminated. The contact became aware of fuel forming a puddle on the driveway. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline). The failure mileage was approximately 215,000.

powertrain 1 complaint shown

3 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
09/17/2022 ODI #11484933.0

First thing is fuel smell in cabin very dangerous for me as well as any passengers Next is transmission there is no way telling how much fluid is in the vehicle that should be monitored by the consumer they have a right to know Front & rear axles seem to get worn quickly must be a problem in the drivetrain somewhere

tires 1 complaint shown

08/30/2015 46,000 mi ODI #10760225.0

Two blow outs 2 months apart on set of tires. Normal highway driving. First one was right front tire while traveling on freeway - the second blow out was right rear tire while traveling on highway. All tires were purchased new on june 9th 2014.

lighting 1 complaint shown

07/30/2014 ODI #10617732.0

When the vehicle is traveling between approximately 70-72 MPH and the brakes are applied, the head lights will flicker or bounce. This distracts the driver and other drivers on the road. *tr

Showing 300 of 38 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Audi/Q7#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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