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ProblemsByVin Index / 2013-BUICK-ENCLAVE / COMPLAINTS
Full complaint record · NHTSA

2013 Buick Enclave owner complaints

68 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 4 complaints shown

11 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/20/2018 40,000 mi ODI #11162872.0

After turning off ignition key having placed car in park and appling emergency brake, the ignition key locks in place and cannot be removed from ignition.

12/05/2014 27,000 mi ODI #10662485.0

The vehicle failed to start on 12/1/14. I called the dealership in san luis obispo, california, and they towed it in. The battery was fine and they told my wife that they could not find anything wrong with it and that it was good to go and they gave it back to her on 12/2/14. On 12/4/14 my wife and two young children were driving and about to get on the freeway 180 miles away ion san jose, california, when the car stalled and froze up while going 40 MPH. Power steering did not work. She pulled over to the side of the road and the car shut off. Thank heavens she was not on the freeway. The car was towed to the dealership in san jose. Today they told her that they could not find anything wrong with the car but the computer did show an electrical failure. We called gm and told them

11/14/2016 ODI #10925714.0

Shorts in the electrical system, turn signals, reverse lights, parking lights, tailights burn out. Radio and communications panel shorts

10/15/2014 32,624 mi ODI #10644760.0

Recently, the vehicle has started shutting off while driving. On september 13, 2014, while driving the vehicle, the "service battery charging system" light came on. I immediately contacted the dealership, which instructed me to bring the vehicle in. When I dropped the vehicle off at the dealership, the service technician saw the service light. The dealership inspected the vehicle over the next couple days and stated it was not able to find a problem. I picked the vehicle up the morning of september 17, 2014. Within hours of picking up the vehicle from the dealership, I was driving the vehicle to lunch when, in the middle of a turn, the vehicle shut off and lost all power, including the power steering, making it hard to turn. The power came back on within a few seconds. When I to

powertrain 4 complaints shown

10 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/27/2023 ODI #11556973.0

This vehicle should have a recall on the transmission upon review the recall numbers NHTSA Recall ID: 14V092000 and NHTSA Recall ID: 09V073000 are not showing up in the system as recalls on the 2013 model. I purchased this vehicle used from a private owner. In April of 2023 the transmission went out without any warning a major expense not to mention the trauma from being stranded on the highway. The repair at that time was not under a recall even though several other Buick Enclaves failed at the same time. Present November 2023 upon returning home from a road trip the vehicle showed the inability to shirt failed to shift into the proper gear NHTSA Recall ID: 14V092000 . Vehicle was towed to a local shop for diagnosis this is very irritating and upon calling was told that recall did n

11/26/2018 97,000 mi ODI #11153695.0

Transmission failure. No reverse and will not shift past second gear. Vehicle is limited to about 15-20 MPH.

11/07/2022 ODI #11492541.0

My 2013 Buick Enclave transmission needed to be rebuilt after only 140,000 miles. While my cars transmission was being repaired there were 5 other Buick Enclaves being rebuilt as well. The internet shows that it is the number 1 car issue in Buick Enclaves. There needs to be some kind of recall for this issue. There is no reason that a transmission should be rebuilt on so many Enclaves.

10/29/2014 28,000 mi ODI #10651265.0

04/24/2014 3:56pm our 2013 enclave suddenly went into reduced engine power mode while traveling on the interstate at speeds of 65-70 when suddenly speed was reduced to 35-45mph. My wife almost got rear ended. She contact onstar for diagnostics but they could not see any issue with the vehicle. (not issues or diagnostic codes found) when this happened the service stabilitrak light lit, traction off light lit, flashing service engine soon light lit. Car running rough and went into power reduced mode with sudden reduced speed while driving on hwy. To date this has now happened several times and until this past sunday, 10/26/2014 had never stored a code to show a problem. This event showed a c0561 code stored. I contacted the dealership for an appointment but they were not able to look at

steering 3 complaints shown

12 total in this category · severe · avg repair $700 · see steering cluster analysis →
11/28/2016 51,800 mi ODI #10928267.0

Lights on the dash board came on while driving in town at approximately 20 MPH indicating AWD, traction control and anti-lock breaks were not working. Power steering also was not working. Vehicle taken to local gm dealer for repair. Assessment indicated need to replace power steering pump and electronic break module. The lights came off and on repeatedly over the next several weeks waiting on the repairs. The two recommended parts were replaced and one week later the same lights came on and power steering and other functions were lost again, indicating that the issue was not fixed by replacing these parts. *tr

10/19/2021 ODI #11437307.0

Brake seemed as if it had a sound when purchased but dealership said it was inspected. I now find that it leaks fluid and I spent over $600 to replace the pump. Now as the dealership was diagnosing and repairing a separate issue they've notified me that there is a failed steering rack. The power steering rack repair is estimated to be $2,000. As this is a definite safety issue I am reporting in hopes of Buick assisting with this known failure. Invoice to be uploaded when repair is completed.

09/17/2018 104,000 mi ODI #11129821.0

While driving my 2013 Buick enclave, I made a left turn into the stop and shop supermarket entrance when I felt the steering wheel become very hard to turn, seconds after it went back to bein normal. This all happened while a young lady was in the cross walk. No one was hurt, but I don't wanna it to get to that either.

other 2 complaints shown

12/12/2018 54,000 mi ODI #11160905.0

The car started dying whether I'm on the highway going 65 or stopped or accelerating...so many different circumstances.. The car will be going along fine and all of a sudden it says traction control off, service stabilitrak system, engine power reduced and then it dies...it does all of this in a matter of 3 seconds then I'm left trying to steer with no power steering. This has happened probably 35 to 40 times in the few months that I have had the car. Yesterday was just the last time

12/12/2018 83,218 mi ODI #11160914.0

Side object detection module has an internal open signal. Replacement cost exceeds $500.00. Odometer reading at time of detection was 83,218 miles. Vehicle was/is in motion.

airbags 2 complaints shown

7 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
11/27/2018 ODI #11154275.0

Air bag warning light is on. Has been on for several months; no goes off and on indicating a loose connection. My vehicle does not show a recall when looking up the VIN; however the 2013 Buick enclave has an active recall for a loose air bag connection. I believe my vehicle should be included in this recall.

11/07/2017 ODI #11044048.0

Driver's seat airbag defective. A warning light indicated it was not functioning. When repaired, noted that airbag was "open" and would not have inflated. The vehicle had not previously been in an accident. Gm would not cover repair of defective airbag

seatbelts 2 complaints shown

3 total in this category · moderate · avg repair $500 · see seatbelts cluster analysis →
11/12/2014 9,590 mi ODI #10651230.0

Consumer writing in regards to 2013 Buick enclave vehicle. He is requesting reimbursement for seat belt recall repair. *kl

09/24/2023 63,000 mi ODI #11546242.0

I originally did front end collision repairs on this GM vehicle and I had to originally replace the front passenger seatbelt. I went through 3 apparent good used ones for replacement and all of them have had their fair share of difference from acting up. One of them seemed to work but every now and then the airbag light would come on due to seatbelt. Replaced it with another and frequently the airbag light would come off and on than the last one installed. The 3rd replacement seems to work but airbag light would come on again, not as frequent and would only shut off if seatbelt is pulled and retracted purposely by hand. I am not seeing a short or a wire problem but the seatbelt is not working properly and I believe GM has failed to produce quality front passenger seatbelts. Even all three

lighting 1 complaint shown

4 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/30/2015 17,780 mi ODI #10816970.0

Tl* the contact owns a 2013 Buick enclave. The contact stated that the driver side headlamp bulb exploded. The vehicle was taken to the dealer to be inspected. The contact was informed that the headlamp bulb needed to be replaced the manufacturer was made aware of the failure. The failure mileage was 17,780....updated 01/25/16 *bf *tr the consumer stated the bulb was replaced with dealer under warranty. *tr

body 1 complaint shown

11/22/2013 6,028 mi 3 injuries ODI #10553486.0

The front doors of the 2013 Buick enclave have razor sharp corners that can cut the calf of your leg as you exit the vehicle. The doors are designed with a sharp corner that jutes out on its lower edge. As a driver, I have been cut twice in the 6 months I have owned the vehicle, one time even through a pair of jeans! Other members of the family have also been cut. All cuts drew blood. *tr

tires 1 complaint shown

10/27/2015 19,000 mi ODI #10786285.0

Tl* the contact owns a 2013 Buick enclave equipped with michelin latitude tour tires, size: p255/60r19 108s. The contact noticed that all four tires had cracks around the perimeter. The tires were not replaced. The manufacturer was not notified of the failure. The approximate tire and vehicle failure mileage was 19,000. The DOT number and VIN were not available.

Showing 300 of 68 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Buick/Enclave#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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