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ProblemsByVin Index / 2013-CHEVROLET-AVALANCHE / COMPLAINTS
Full complaint record · NHTSA

2013 Chevrolet Avalanche owner complaints

82 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

other 10 complaints shown

12/30/2021 ODI #11445564.0

The Dashboard cracked all the way down the middle.

12/30/2020 30,000 mi ODI #11385627.0

I noticed about 6 years ago my dash starting to crack on my 2013 avalanche it has now cracked completely across and come towards the steering wheel which to me is a safety hazard I did notice that there had been a class action lawsuit but it was denied but I still think it is a safety hazard when I'm driving I hit a bump it cracks more eventually it's going to crack and fall into my lap

12/11/2019 80,000 mi ODI #11288442.0

Cracking of the dash around the passenger airbag and above the instrument cluster. Worried in the case of an accident, dash will shatter and send small or large pieces throughout the cabin which may also tear airbags making them useless.

12/04/2020 55,000 mi ODI #11377895.0

Several cracks have appeared in the dash board causing the dash to rattle.

11/16/2018 45,000 mi ODI #11152094.0

Poor dash design that cracked when the vehicle hit 45,000 miles. It poses a safety concern if the airbag deploys because the crack is in the corner surrounding the air bag. Neither gm or the extended warranty company will cover the cost of repairs. Neither seems concerned about the safety, but why should they because it's not their family assuming any risk.

10/23/2021 ODI #11437897.0

I got into my 2013 Chevrolet Avalanche and found that the dash board had cracked. The crack is approx. 6"s long and runs from the windshield to the top of the rise above speedometer. It just happened and I don't know what to do about it. Can you help?

10/15/2018 33,100 mi ODI #11140382.0

Dash has large crack over gauge panel. After researching found that several thousands of gm vehicles have had this issue with no recourse from gm. Costing owners over 2,000.00 to repair.

10/14/2020 ODI #11364374.0

The dashboard cover has cracks in the plastic.

10/09/2017 48,000 mi ODI #11032311.0

Cracked dashboard on top of airbag. Safety issue if airbag deploys.

09/24/2020 67,000 mi ODI #11360948.0

Two small cracks started in my dash near the defrost hole, and now its spread all the way up onto the top of my steering/dash board instrument panel. It was not caused by hitting anything and just keeps getting bigger and rattling/shaking when I drive

airbags 4 complaints shown

22 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
11/28/2017 ODI #11051071.0

I received a notice in the mail about a possible recall of the takata airbags.

11/26/2018 5,000 mi ODI #11154107.0

Rubbing sound when turning the steering wheel,fixed when car was under warranty, was told it was the air bag. Rubbing sound has returned. Also there are several cracks in the dashboard, which could be hazardous if the airbags were to deploy during a front end collision.

10/26/2023 ODI #11552004.0

Instrument panel (dashboard) cracked at airbag. Upon deployment shrapnel from dash panel could enter passenger compartment causing injury.

10/14/2019 88,000 mi ODI #11268318.0

The dash is cracked at multiple places including up to the airbag. I was told by the people who repairs windshield that this is a know problem for avalanche, silverado suburban. This is clearly a manufacturer defect and should be a recall they are quoting me a $1497 repair fee to replace the dash at the dealer. I contacted Chevrolet for assistance. They offered a $130 good will....

body 3 complaints shown

15 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
11/29/2017 36,500 mi ODI #11051262.0

Dashboard crack at left front corner of passenger side front airbag. Vehicle was stationary. Fear that crack will puncture airbag upon deployment. Dashboard plastic way too thin.

11/28/2017 46,000 mi ODI #11048883.0

Door handle bolt anchors breaking and failing. Both read door handles have had to be replaced. When they fail the door handle pulls out from the door panel and eventually will break apart.

10/29/2018 74,800 mi ODI #11143750.0

Cracks on dash around air bag compartment on passenger side.

engine 1 complaint shown

12/30/2020 2,500 mi ODI #11385622.0

My Chevy avalanche has a generation for vortex 5300 engine we are using at least a quarter volt in between oil changes also the oil monitoring system is allowing me to drive and to operate the vehicle without adequate oil because the oil gauge is not reading when the oil is ready to be changed. This has been happening since the day we purchased it new in 2013 we were told by the dealership that this is typical of this engine I'm now finding out that it is not and that it is involved in a class action lawsuit and I need to be documented in that lawsuit.

electrical 1 complaint shown

4 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
11/20/2025 214,000 mi ODI #11700589.0

Odometer Fraud. The contact attempted to purchase a 2013 Chevrolet Avalanche. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 142,000, and at the time of registration, it was discovered that the mileage was 214,000.

visibility 1 complaint shown

11/19/2017 46,500 mi ODI #11047304.0

The wipers started going slow then stopped blocking view. Checking online everyone seems to believe the wiper systems transmission points are failing. This is very dangerous when it's raining and you lose your wipers.

Showing 300 of 82 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Chevrolet/Avalanche#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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