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ProblemsByVin Index / 2013-CHRYSLER-TOWN-AND-COUNTRY / COMPLAINTS
Full complaint record · NHTSA

2013 Chrysler Town and Country owner complaints

679 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 14 complaints shown

374 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/30/2016 48,314 mi ODI #10938768.0

Tipm shorting out . Would not start after long trip.

12/28/2019 67,000 mi ODI #11291683.0

For weeks car would not start in the mornings before work or after being parked for several hours. Car battery needed to be boosted/jumped in order to start, after a few weeks of this battery drained, bad battery (had to purchase new battery and told this was the issue.) even with the new battery car would not want to start after being parked a few hours or overnight, especially in very cold weather. Car cranks but not start until after several tries of turning would start to run then shut off after a minute then would start after a few times of stalling or turning off. Car has stalled and/or refused to start several times with my children in the vehicle leaving us stranded a few times and inconvenient and unsafe for my 4 and 5 year olds, especially my 4 year old who is a type one diabetic

12/26/2014 ODI #10668295.0

Long overdue recall fix Chrysler recall notice p25/NHTSA 14v-234 a recall was issued, Chrysler p25/NHTSA 14v-234 in may of 2014. Seven months later, 12/26/14, Chrysler still has no parts available to fix the problem. This is a switch they need to replace or waterproof. If it gets wet or moisture collects, it may catch fire. *tr

12/25/2020 80,000 mi ODI #11384944.0

One night 2 years ago I was driving my van. I drove it as usual on my daily routine. I went home and about 30 minutes of being home I went and got in my van and started it up and it started normally just as it always did. It ran for pry 3 to 5 seconds only and just died. I tried to start it back up and it would not start. Tried starting it for an hour and it would not start. That's when I researched and found out about the tipm problem that Dodge has. I never knew for sure until recently if that was indeed what the problem was. Until recently and only found out because I sold my house and had to get it moved out of my garage where my van sat since the day it died. I was not able to drive my van for pry over 2 years. My van is a 2013 and has about 80,000 miles on it. We are the only owner.

12/23/2016 39,000 mi ODI #10937202.0

Not sure the problem, but when the push button start is used it sometimes wont start even though it is trying to turn over. Checking the internet I see lots of people are saying its the new computer board. This could be a problem if I have my wife out on a trip and the board or whatever it is fails. Also could be a fire hazard if its fuel related.

12/22/2015 ODI #10693517.0

2013 Chrysler town & country. Consumer writes in regards to rear quarter vent window switch recall and lack of parts. *smd

12/21/2022 ODI #11498461.0

Horn, and door locks activate randomly. Now vehicle will crank but not turn over. Research and troubleshooting confirms a bad TIPM which was recalled in other Dodge and Jeep vehicles, but not the Chrysler Town and Country.

12/21/2022 ODI #11498464.0

Fuel pump continues to run after shut down, draining battery. Related to my other report (11498461).

12/21/2018 84,662 mi ODI #11162943.0

Tl* the contact owns a 2013 Chrysler town and country. While the vehicle was parked and idling, a noise similar to a gunshot was heard. The contact realized that the rear passenger side head rest air bag deployed. Afterwards, the passenger side sliding door did not lock and all the electrical components, including the radio and GPS malfunctioned. Ever since july of 2018, the contact made numerous attempts to schedule a diagnostic appointment with the dealer (black Chrysler Dodge Jeep Ram, 831 salisbury rd, statesville, nc 28677). The dealer stated that the repairs could not be scheduled unless the headquarters authorized the diagnostic test. The manufacturer was made aware of the failures. The vehicle was not repaired. The approximate failure mileage was 84,662.

12/20/2016 67,000 mi ODI #10936437.0

Vehicle is 3 years old however we purchased it 1 year ago. We have had electrical issues multiple times since purchase. Dash lights will illuminate which include, electrical light, batter light, gas light, check engine light, tc light, and ABS light as well as wipers will run even though wipers are off. Dealer wants to hook us for $1000 repair.

12/19/2018 92,000 mi ODI #11162597.0

My vehicle randomly shuts off while driving. This has happened multiple times at speeds up to 45 miles per hour. I lose all power including steering and I assume air bags.

12/19/2017 25,000 mi ODI #11055486.0

My airbag light comes on and off continually when I am driving my vehicle. This issue has occurred since the vehicle was purchased. I believe if this issue continues it may cause the airbag not to deploy or to deploy in error. This is very concerning. Dealership has failed to repair this issues after 3 attempts. The vehicle is on a street or highway when issue occurs.

12/18/2024 ODI #11631515.0

The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 40 MPH, the vehicle lost automotive power. There was no warning light illuminated. The contact was able to safely park on the side of the road, where the vehicle failed to restart. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the failure was linked to the TIPM. The contact was informed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

12/18/2020 104,000 mi ODI #11384040.0

Tl* the contact owns a 2013 Chrysler town and country. The contact stated that while driving, the vehicle loss motive power. The contact shifted to neutral while the vehicle was still in motion to restart the vehicle. The vehicle was restarted and drove without further issue. The contact stated that the failure recurred three times. Nyle maxwell (14150 u s 79, taylor, tx 76574, (512) 218-5300) was contact and stated that there were no recalls and quoted repairs over $3,000. The manufacturer was made aware of the failure. The contact researched the issue as being the ignition module after contacting several independnent mechanics. The failure mileage 104,000.

other 2 complaints shown

12/27/2019 78,821 mi ODI #11291515.0

Headrest exploded with broken pieces sitting in my driveway. Van was sitting in my driveway.

12/24/2013 ODI #10557184.0

I bought this van about 2 weeks back. The dealer had filled up the gas tank. Yesterday I wanted to refuel and then I realized that this was the most unsafe car I have seen. Anybody could have access to the gas cap. There is no key lock or lever lock to it. Just flip open the cover and unscrew the cap and put anything into the gas tank or draw out the gas if you want to. This car costs about 30,000 and has all sorts of features but I am scared to take it out of my garage and park it anywhere else. I hope the manufacturer does something in regards to the accessibility of the gas cap to ease the mind of the owners of this vehicle. I would not have bought this car if I had noticed this at the time of purchase. *tr

brakes 1 complaint shown

12 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/26/2017 64,000 mi ODI #11056543.0

When engaging parking brake, pedal went all the way to the floor after a loud snapping noise. Dealer stated entire parking brake assembly needed replacing. Vehicle was parked on level surface of driveway. Vehicle at approximately 64,000 miles.

airbags 1 complaint shown

41 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/23/2015 34,000 mi Crash ODI #10811907.0

Tl* the contact owned a 2013 Chrysler town and country. The contact stated that while driving at 45 MPH, the contact crashed into a deer on the front driver side of the vehicle. The brake pedal was depressed but hesitated to stop the vehicle. The seat belt pretensioner failed. The air bags did not deploy. A police report was filed. The driver sustained injuries to lower back, neck and legs that required medical attention. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 34,000. Updated 02/23/16*lj the consumer stated there was a second person injured. Updated 02/24/16.*jb

Showing 300 of 679 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Chrysler/Town and Country#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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