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ProblemsByVin Index / 2013-FORD-FOCUS / COMPLAINTS
Full complaint record · NHTSA

2013 Ford Focus owner complaints

2,103 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 11 complaints shown

1,049 total in this category · critical · avg repair $2,500 · see powertrain cluster analysis →
12/31/2017 1,000 mi ODI #11057754.0

The transmission has been repaired time and time with no fix. The recall fix was a failure as well. Took the transmission in for repair they stated that was normal for that transmission. Sometimes it jets off then other times it will not go. Ford should have replaced my car or that transmission awhile ago. The car is currently getting worse.

12/30/2022 130,000 mi ODI #11499572.0

The contact owns a 2013 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping. Additionally, the contact stated that the vehicle would fail to respond while attempting to drive from a complete stop or while shifting into gear. The transmission warning light was illuminated. The contact stated that the transmission clutch and the transmission control module (TCM) were replaced twice by the dealer; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 130,000.

12/30/2020 97,232 mi ODI #11385661.0

Tl* the contact owns a 2013 Ford focus. The contact stated while driving 70 MPH, the transmission overheating warning light was illuminated. The contact pulled over and parked the vehicle on the side of the road. The contact waited for five minutes before restarting the vehicle, and continued driving to her destination. The vehicle was taken to larry h. Miller super Ford (1340 500 w, salt lake city, ut 84115, (801) 783-4473) where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 97,232.

12/30/2018 67,000 mi ODI #11164123.0

This car shudders when starting from a stop. Especially bad going up an incline

12/30/2016 49,067 mi ODI #10938765.0

Tl* the contact owns a 2013 Ford focus. While accelerating the vehicle from a stop or while in reverse, the vehicle shuttered without warning. The vehicle was taken to a dealer where it was diagnosed that the transmission clutch failed. The vehicle was repaired, but the failure recurred six times. The vehicle was service per a technical service bulletin for the transmission clutch failure. The manufacturer was not made aware of the failure. The failure mileage was 49,067. Updated 03/02/17*lj *tr

12/30/2016 ODI #10938788.0

I had already begun noticing the shuddering and lurches when I was notified of the recall. I immediately brought it to my local dealership in may 2015. During this first visit the service department replaced the clutches, clutch assembly, seal, and fluids as allowed by the recall. I brought the vehicle back to service in october 2015 at which time I was told this problem would never be fixed, but the car was 'repaired per recall 15b22b'. On the third visit, in december 2015, I was told by the service man that 'Ford created a bad transmission, but all they could do was re-flash the control module and the car would need to re-learn my driving habits'. According to the service invoice the vehicle was rechecked for the transmission shudder, passed test, and was reprogrammed. During the fourth

12/30/2016 ODI #10938868.0

Transmission jerks.,hesitates,slips revs up,stalls out,module for transmission reprogrammed,replaced,clutches replaced,still same problem.they cannot repair,will sit parked in driveway.

12/29/2015 60,000 mi ODI #10816884.0

Tl* the contact owns a 2013 Ford focus. The contact stated that while driving at various speeds, the engine stalled without warning. The contact also mentioned that the gear failed to reverse the vehicle intermittently. The contact also stated that while attempting to accelerate, the vehicle hesitated. The failures was persistent. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 60,000.

12/29/2014 ODI #10668726.0

Since the focus was first drove there has been a shutter,a noise coming from what we thin is the transmission. We bought this car in ny and took it to the dealership twice and told us that the car needed to be drive and should stop this at a 1000 mi. Moved to ar took it to the dealership they said it was under recall? That the car needed to be reprogrammed concerning drivetrain. Took it back 2 other times was told the car hadn't been driven enough for the program to take effect. Now the automobile has progressively gotten worse .it now shutter,decreases in power,and consider dangerous to drive. Took car in again to dealership.also contacted Ford corporate customer service and informed of problem. Customer rep gave me a number for my case and stated my issues will be assessed. *tr

12/28/2023 199,862 mi ODI #11562450.0

The contact owns a 2013 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle started jerking. No warning lights were illuminated during the failure. The vehicle was taken to an independent mechanic but the mechanic stated that he would not repair the vehicle. The vehicle was then taken to a Ford dealer where it was diagnosed with a wiring failure. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the camshaft needed to be replaced. The vehicle was repaired; however, the failure persisted. The check engine warning light was then illuminated. The vehicle was taken back to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The manu

12/28/2020 ODI #11385252.0

Got in my car to go work started down road and the ada's it showed up on my dash that it was the trans fault service now I turned around and come home. I called the service man at Ford place where I bought the car. Before this happened the car was taking to them because the car was not pulling right they looked at it and said nothing was wrong and I called them and nothing was done in june 2019 and now my car is not drivable now it's been down since 12/24/2020 I called the Ford place and they can't get it in till 01/04/2021. This has been very inconvenient for not do I have health issues,but my daughter is 81/2 months pregnant and I have no way to go . I've only have had this car 1year and 8 months and it's been nothing but trouble..

steering 3 complaints shown

273 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/31/2016 31,870 mi ODI #10938889.0

The power steering stopped working while driving on a rural highway at 50 MPH and the steering became very stiff and difficult to maneuver the car. When I tried to drive the car to the dealership the next day the steering completely locked up and needed to be towed. The odometer was only at 31,870, but out of warranty. The repair bill was $2500 and took 10 days to fix.

12/31/2013 12,552 mi ODI #10557969.0

Tl* the contact owns a 2013 Ford focus. The contact stated that while attempting to accelerate, the vehicle jerked violently. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was 12,552. Updated 02/11/2014 *bf the consumer believed there may be a problem with the transmission and the tie rod. Updated 02/20/14

12/29/2017 51,000 mi ODI #11057267.0

(1) google Ford transmission settlement. Incredibly dangerous problem with design. That's the biggest problem and although I took it in to the dealer and they "fixed" it I have no faith. (2) I had to have it towed to a dealer this morning for electronic power assist failure. Lost steering while driving. Googled that and found out about the massive problems with this issue. Contacted Ford and they said VIN doesn't show it as a recall. I'm absolutely disgusted with the level of deceit by Ford.

electrical 3 complaints shown

150 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/31/2016 63,000 mi Fire ODI #10938925.0

At approximately 2:30 am this morning 12/31/16, our Ford focus burst into flames while stationary in a parking lot. Thank god we and our 11 month old were not in the car at the time. We have had this car into the shop at least twice for transmission problems then our entire multi information screen including radio quit working, they refused to fix because we were out of warranty. We have barely had this car for one year and have had nothing but problems. Now we have no car because it is totaled from the fire. The police based on initial investigation said it was an electrical fire. I have seen another 2013 Ford focus catch fire in australia and other places. I would like this to be investigated so this does not happen to other people.

12/31/2015 65,000 mi ODI #10817279.0

Lost power after stopping at a stop sign. Could not start the car again after shutting it off. After several attempts and some waiting, it restarted, got around the corner and died again. After having it towed to Ford and being told nothing was wrong with it, drove 2 hours away and on the return trip the next day, lost power on an on ramp. Again, could not start the car after shutting it off. Eventually got started and barely made my way to the next (mostly unused) exit.

12/29/2018 ODI #11163914.0

Well have had nothing but problems with this car, but here is the latest. I was driving and the car started making noises and then it sputted like going to die out, and get really rough driving. I parked the car got to work, and when leaving it would not start. Battery is new, so not that. After about 4 tries it started up, this was wed. Then friday, and on way home the engine light came on, as well as had issue starting. I just received this letter today, how odd and confirmed that there is a problem and not my imagination. I have grandchildren that I pick up from school and day care, and will not subject them to this unsafe car. Also,last week the gas gauge just went to 50 and it binged to let me know, I drove to the gas station nearby, and I rolled in.. Now see that gauge is also or co

brakes 1 complaint shown

9 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/30/2019 74,000 mi ODI #11292185.0

El vehculo empeso a jolonearse en carretera y fue perdiendo la fuerza y a otro da ya no agarro la reversa y para enfrente velosidad que agarraba era a 5

fuel system 1 complaint shown

53 total in this category · moderate · avg repair $1,200 · see fuel system cluster analysis →
12/30/2016 86,364 mi ODI #10938723.0

Tl* the contact owns a 2013 Ford focus. While idling, the engine suddenly stalled the vehicle was taken to the dealer where it was diagnosed that the canister purge valve was faulty which caused the fuel pump to malfunction. The fuel tank became deformed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 86,364. Updated 05/10/17*lj *tr

engine 1 complaint shown

101 total in this category · critical · avg repair $3,100 · see engine cluster analysis →
12/29/2013 12,377 mi ODI #10557632.0

I was on my way to work on 12/23/2013 and on the dashboard of my car said engine fault check system now light came on and the car immediately shut down on me on the expressway I tried several times cranking my car but it wouldn't start so I call idot to help me they came and towed me to the nearest exit after an hour and a half my car started up but the engine symbol remain on the dashboard I was able to drive it back home I waited for joe rizzo Ford to open and then I took my car to them they ended up keeping my car and I had to rent me a car until the problem was fix joe rizzo Ford said they will call me when the problem is fix--> the car they gave me was another Ford focus 2013 and what do you know the freaking engine light came on in the rental car I had my personal car for a yea

Showing 300 of 2,103 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Ford/Focus#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-08. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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