While leaving a parking lot, the electric power steering on my Ford taurus stopped working. I was not able to turn sharp enough to stay in the intended first lane of traffic and went deep into the second and almost third lane. Luckily the person in the center lane was able to move to the left to avoid a collision. There is a recall that describe this as (15v340000 or Ford 15s18) but Ford says it does not apply to my vehicle though the description is identical to what happened to me. I believe that the problem this recall describes is not limited to the scope of vehicles Ford claims as problematic.
2013 Ford Taurus owner complaints
584 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
steering 10 complaints shown
Steering becomes difficult while driving the vehicle in cold weather. Vehicle was allowed to warm up for approximately 10 minutes before being driven on city streets as well as highway. All forms of turning the wheel (either turning onto a different street in the city or a lane change on the highway) were difficult to do due to a lack of assistance from the electronic steering assist system.
During 2 hour highway drive, steering became very loose and fluid while driving at night on highway. Constant adjustments and monitoring required to keep the car in the lane. Nearly home or would have had car towed. Extremely dangerous driving. Started car next day. Warning dash lights and sounds appeared and car was without any power steering. Internet research identified a recall 15V340000 covering cars produced in Chicago until 02/28/2012. VIN number of car shows car was produced in Chicago on 05/26/2012. Call to dealer confirmed recall information. Dealer indicated repair would be 3 to 4 thousand dollars. Local mechanic said it would be 2 to 3 thousand. Part ordered from ford on 10/15/2022 arrived on 12/28/2022.
Tl* the contact owns a 2013 Ford taurus. The contact stated that the power steering fault warning indicator flashed and the power steering failed to function properly. There was a total loss of power in either direction of the steering wheel. The vehicle was not diagnosed by a dealer. The vehicle was taken to an independent mechanic. The vehicle was not included in NHTSA campaign number: 15v340000 (steering). The manufacturer was notified and advised the contact to have the vehicle diagnosed and repaired by a dealer. The approximate failure mileage was 90,000.
While driving 75 MPH on an interstate, I lost the power steering and was able to get the vehicle to the side of the road, a red warning message to service power steering now came on, at the same time turn signal would not work and traction control warning light came. Since it was the weekend and I was driving home for christmas I still drove the car home. I now have the car at dealership, and being told no recall on this car. But there is a recall on others for same issue. I don't have the cost yet but tried to call Ford customer service and they are close for the holiday. Wait to see what's next. Mileage on the car was 60,070. *tr
The contact owns a 2013 Ford Taurus. The contact stated that while reversing out of the driveway, the steering wheel seized. The message "Power Steering Adjustment Fault" was displayed. The contact used physical force to steer the vehicle while driving to her destination. The contact turned off and restarted the vehicle, and the power steering functional returned. The contact stated that the failure recurred while driving 40-45 MPH with her niece and nephew in the rear seats. The contact stated that she pulled to the side of the roadway. The contact stated that she turned off and restarted the vehicle, and the power steering became functional. The contact stated that the failure had been recurring while driving. The contact stated that the failure persisted after turning off and restarting
I went to get my two lower control arms to be replaced. And my mechanic said that there was a recall on my vehicle on my rack and pinion. So I took it to two different Ford dealerships and they said that wanted over $150 to even look at it and tell me if it would throw any codes. But if you just drove the car you can tell something is still wrong with it. I'm scared.
Tl* the contact owns a 2013 Ford taurus. Upon starting the vehicle, a power steering assist fault message displayed and the power steering failed. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. World Ford pensacola (6397 pensacola blvd, pensacola, fl 32505, (850) 476-9050) informed the contact that the VIN was not included in NHTSA campaign number: 15v340000 (steering). The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The VIN was invalid. The failure mileage was 90,768.
On 12/11 at 2:30pm power steering failed without warning 5 minutes after starting and turning right onto johnnie dodds (city street). Warning message appeared indicating power steering failure. Drove several miles, parked and shut off car. Restarted about 10 minutes later and no problems since. Have driven about 35 miles with no problems. Concerned for safety of sudden steering failures in future. Ford service advisor at jones Ford indicated that they probably wouldn't find anything wrong since they can't recreate the problem.
The contact's grandfather owns a 2013 Ford Taurus. The contact stated that the power steering assist had failed to operate with the "Power Steering Assist Fault" message displayed. The contact stated that excessive force was needed to steer the vehicle. The vehicle was taken to a dealer, and the contact was provided with the cost for the diagnostic test. The contact declined to pay for a diagnostic test. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 154,000.
engine 3 complaints shown
While driving on highway over 60 MPH, on october 18, 2019 at approximately 19:30 california time, wrench symbol appeared, and I lost acceleration. There could have been a terrible accident, but I had difficult time to pull over. Diagnosis shown that throttle actuator a control system ' stuck open. On october 19, 2019 at 13:39 california time, I called Ford and asked them to replace the defective part at the expense of the company, regardless of warranty because this part is sensitive and related to public safety and should not be malfunctioning under any circumstances. Ford representative asked me to go to the nearest dealership and keep the receipt in the hope that I will be reimbursed in the future if the same issue happens with others, so I did that. On october 25 at 08:44 californi
Car stalls at red lights/stop signs. Even when put in park at a stop. Car will restart. No check engine light. No warning.
Component in fuel pump electric module failed and fuel pump failed and both replaced. Salinas valley Ford did not honor recall number 16v621000 or 15v812000 covering these equipment failures. They are or should be covered by the recall notices sent in 2105 and 2015. Drove car to place of employment and it failed to start at end of the day.
electrical 2 complaints shown
Car spontaneously stopped running. The touch screen display went dark, the dash board lights turned off and the engine stopped while traveling a city street at 25 MPH. The car coasted to a stop and it took about a minute to restart it. *tr updated 2/11/16*js
Purchased vehicle on 10/06/2022. Within a week noticed surging and /or loss of power. I also smelled buring of some sort. Contacted the dealership and tried to make arrangements for car to be diagnosed and repaired. Codes began to show on the dash. When I took it to be read it showed throttle issues. On 10/18/2022 I was at a complete stop at a stop sign. When I released the brake and touched the gas the car unexpectedly sured at high speed on its own. My vehicle hit another vehicle causing major damage to both cars. It was extremely terrifying having my car take off at a high rate of speed without me in control. This now has caused tremendous hardship financially, Emotionally and I now have legal issues due to this accident that was no fault of my own.
seatbelts 2 complaints shown
The drivers side seat belt has spooled all the way out and will not retract on 2013 Ford taurus. New parts on the way, but shouldn't the seat belt assembly last more than 4-5 years?..updated 01/04/17 *bf the consumer stated the vehicle was repaired. Updated 08/10/2017*js
Tl* the contact drives a 2013 Ford taurus police interceptor. The contact stated that the seat belt steel cable snapped in half when the officer tried to secure himself in the vehicle before driving. The cable flew up after being snapped in from the base of the attachment to the vehicle's floor. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 153,670.
other 2 complaints shown
The car stalled out on the highway requiring to pull off the road, shut off, and then restart multiple times. The check engine light indicated fuel system pressure is low. There are known complaints of the fuel delivery system failing intermittently in the 2013 Taurus.
The contact owns a 2013 Ford Taurus. The contact stated while driving 70 MPH, the "Service Advance Trac" warning message was displayed. The vehicle then lost motive power. The failure occurred on three separate occasions. The vehicle was taken to the dealer. The dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to take the vehicle to a dealer. The failure mileage was approximately 148,000.
powertrain 1 complaint shown
The contact's mother owns a 2013 Ford Taurus. The contact stated that while the vehicle was parked, several unknown warning lights illuminated when turning off the vehicle. The contact stated that there was an abnormal clicking sound coming from the dashboard. In addition, the gear shifter had seized in park(P). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the vehicle had several previous ongoing failures. The contact stated that the failure started shortly after the vehicle was purchased in 2013. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.