I WAS DRIVING ON THE HIGHWAY AND I HEARD A SUDDEN SNAP LIKE SOUND ON THE WINDSCREEN, THEN I SAW A STAR SHAPED STONE CHIP APPEAR ON THE WINDSCREEN, ON THE RIGHT SIDE ABOUT AN 1 INCH FROM THE SIDE AND ABOUT 7 INCHES FROM THE BOTTOM OF THE WINDSCREEN. I HAD DRIVEN NO MORE THAN ABOUT 100 FEET, WHEN A CRACK ABOUT 12 INCHES WAS ALREADY THERE. MY WARRANTY COVERS STONE CHIPS AND CRACKS LESS THAN 6 INCHES.…
2013 Mazda CX-5 visibility problems
moderate 9 complaints filed with NHTSA · avg repair $350
Complaints
9
Recalls
0
Crashes
0
Avg fix
$350
What owners are reporting 3 most recent
AT HIGHWAY SPEEDS THE DRIVER'S SIDE MIRROR SHAKES UNCONTROLLABLY, RENDERING IT VIRTUALLY USELESS. CARS ARE ALL BUT A BLUR AT AND ABOVE 55 MPH. THE DEALER SAID IT IS A KNOWN ISSUE (AND SAID HE SUBMITTED A TSB) AND DID NOTHING TO REMEDY THE ISSUE. WHEN PRESENTED WITH THE "REPAIR GUIDANCE" REFERENCE # R042/13A, THEY SAID IT WAS A FIX FOR THE "EUROPEAN CX-5, NOT THE US VERSION" AND WOULD NOT FIX THE P…
DRIVING ON FREEWAY A SMALL PEBBLE HIT THE FAR RIGHT, MID LEVEL OF WINDSHIELD ABOUT 3 INCHES FROM EDGE. I HEARD A LOUD POP SOUND AND THEN A SMALL STAR-SHAPE DING APPEARED. WITHIN 5 MINUTES THE CRACK GREW TO ABOUT 2.5 FEET LONG. *TR
Common questions
How serious is the visibility problem on the 2013 Mazda CX-5?
It's a documented issue but not catastrophic. 9 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Other problem areas on this vehicle
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Severity ratings are derived from reported crashes, fires, injuries, and fatalities.
Repair cost estimates are independent-shop national averages and may differ in your area.
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