After one year of owning my Mazda cx-5 2014 my windshield cracked. The crack started from the center top to mid section of windshield. I have never had this problem before with other vehicles. There must be a manufacturing error with these windshields. Mazda should refund everyone who has had to replace them.
2014 Mazda CX-5 visibility problems
moderate 71 complaints filed with NHTSA · avg repair $350 · see visibility across all vehicles →
Failure mileage
Complaints
71
Recalls
0
Avg fix
$350
2injuries
When does it fail?
Of the 71 visibility complaints filed for the 2014 Mazda CX-5, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Of the 10 model years of Mazda CX-5 we track for visibility problems, this one carries the most owner complaints on file — 71.
Owners have filed 71 visibility complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
What owners are reporting 2 most recent
This is the second time the windshield on my Mazda cx5 cracked with one year (the prior incident occurred in march 2015)...this time all I hear is a crack sound and I see an atleast 12 inch crack on the windshield while driving. I'm really afraid this crack will break the windshield while I'm driving about and will injure my family (with baby in car). Replacement for windshield is very costly…
Had visibility trouble with your 2014 Mazda CX-5?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2014 Mazda CX-5?
It's a documented issue but not catastrophic. 71 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Across the 60 complaints that reported odometer mileage, most visibility failures cluster between 3,500 and 19,998 miles, with the median around 11,345. A quarter of owners report trouble before 3,500; a quarter make it past 19,998. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Mazda/CX-5.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.