AFTER ONE YEAR OF OWNING MY MAZDA CX-5 2014 MY WINDSHIELD CRACKED. THE CRACK STARTED FROM THE CENTER TOP TO MID SECTION OF WINDSHIELD. I HAVE NEVER HAD THIS PROBLEM BEFORE WITH OTHER VEHICLES. THERE MUST BE A MANUFACTURING ERROR WITH THESE WINDSHIELDS. MAZDA SHOULD REFUND EVERYONE WHO HAS HAD TO REPLACE THEM.
2014 mazda CX-5 visibility problems
moderate 71 complaints filed with NHTSA · avg repair $350
Complaints
71
Recalls
0
Crashes
0
Avg fix
$350
What owners are reporting 2 most recent
THIS IS THE SECOND TIME THE WINDSHIELD ON MY MAZDA CX5 CRACKED WITH ONE YEAR (THE PRIOR INCIDENT OCCURRED IN MARCH 2015)...THIS TIME ALL I HEAR IS A CRACK SOUND AND I SEE AN ATLEAST 12 INCH CRACK ON THE WINDSHIELD WHILE DRIVING. I'M REALLY AFRAID THIS CRACK WILL BREAK THE WINDSHIELD WHILE I'M DRIVING ABOUT AND WILL INJURE MY FAMILY (WITH BABY IN CAR). REPLACEMENT FOR WINDSHIELD IS VERY COSTLY DUE…
Common questions
How serious is the visibility problem on the 2014 mazda CX-5?
It's a documented issue but not catastrophic. 71 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Other problem areas on this vehicle
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Severity ratings are derived from reported crashes, fires, injuries, and fatalities.
Repair cost estimates are independent-shop national averages and may differ in your area.
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