2013 Mercedes-Benz GL-Class owner complaints

There are 13 complaints already logged at NHTSA about different model benz with panoramic roof suddenly exploding. Likely all those unfortunate drivers, I was driving on a clear sat morning of oct 2016 with no traffic around me when I suddenly heard a loud explosion like a bullet fired. I got scared and almost lost the control and got stunned. Few seconds latter, I saw glass of panoramic roof shattering down I 465. I pulled over & called the road side.there are several dozen cases on benz forum, dealer and benz not admitting the design defect. Differing it to insurance due to high cost. How many complaints NHTSA needs to start investigation. The issue is more widely reported then Kia/Hyundai roof issue.

Tl* the contact owns a 2013 Mercedes benz gl450. The contact stated that the second road seat head rests would not allow his child to be secured properly in a booster seat. The contact mentioned that the head rests would cause the child to be pushed toward the side. The contact was concerned that the seat belts would not secure the child in the event of a crash. The vehicle was taken to the dealer and the manufacturer was made aware of the failure, who stated that they were unable to alter the design of the vehicle. The vehicle was not repaired. The failure and current mileage was 2,500.

While driving on the freeway, we picked up a big screw in our tire which immediately deflated. To continue our journey, we wanted to replace the tire with the spare wheel. To do that, we used the floor jack that came with the car and this would have been it's first use. While attempting to lift the vehicle, the threaded bushing of this scissor type floor jack completely stripped (see picture). Not only is this super dangerous to have such a floor jack included, but if could have left us stranded for a very long time in case we would have been more remotely. I would suggest to investigate these floor jacks whether the pose any safety hazards and if make Mercedes-Benz replacing them free if charge.

As you stated above the air conditioning is not a reason a driver would loose control unless you have a mercades that is leaking gas and my kids and passangers are sick and passing out and so am I. This has been going on almost 3 years. Goes to dealership and then sits because they never fix it. Finally a law suit with people having same problem entered the class action suit nothing. Took the car back and they say now the toxic gas leaking out of faulty a/c units that Mercedes was sued and consumers won but now won't fix the problem. So I now have severe asthma my kids now have breathing issues and won't drive a sick car. A/c units are to be contained and hold anti-freeze that if inhaled as it is leaking out of the non contained unit is toxic, a carcinogen, same toxin used in nerve gas

The 2nd row headrests do not fully extend/retract upward and also cannot be removed! We are being told by mbusa that this is because of the "easy entry 2nd row option" and that those headrests have limited capabilities as far as raising/lowering/removing. As a result children sitting in the 2nd row have their heads pushed forward (because of the headrests) which is causing major neck discomfort and is a real hazard for children. This also cannot be cured by raising the headrest because children of a certain size, probably ages 10-16, aren't short enough to fit "under" the headrest and aren't tall enough to have their head/neck fit properly on the headrest. There needs to be an option where these vehicles, equipped with the "easy entry 2nd row option", can have their 2nd row headrests r

We purchased the 2013 gl 550 five months ago. When we were driving home the vehicle shifted itself into park while in was in drive. The vehicle abruptly stopped and violently jerked the car and our family was inside in traffic approaching a four way stop light. When we attempted to put the car back into drive and pull off the car automatically shifted itself into park again while we were driving. This happened in the middle of traffic while making a left turn with oncoming traffic at a light. Police were called. Car was towed. We've since found that there was a recall for faulty installation of the eis for the model year right before ours, 2012. Apparently the problem was never fixed and was passed on, but Mercedes benz failed to warn consumers nor issue a recall. We are getting no help wi

I was driving on the highway at 80 MPH.then all of a sudden on the speedometer a message started to be displayed blind spot inactive ,then pre-safe functions limited active lane keep assist unavailable .all of a sudden the cruz control failed. Them the turn signals failed . Then I stopped the car waited for 10 mins restarted the car the same error came after driving 300 miles . The failure of turn signals nearly caused me to have accidents since the person behind me doesnt know when I am changing the lane. I had small children in my car and my wife . This problem is worser than the Toyota prius cruz control failure

The SUV was 4 months out of warrantee but with less than 15k miles. While driving, suddenly the power steering warning light became illuminated and there was a total loss of steering. Was able to stop the SUV in the middle of the road and restarted the engine with return of steering function. The vehicle is currently at the honolulu benz service department getting a complete replacement of the steering rack.

The contact owns a 2013 Mercedes-Benz GL450. The contact stated while driving 35 MPH, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact had experienced the failure five times. The contact took the vehicle to the local dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the steering shaft needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000. The dealer stated the steering shaft failing because of corrosion. At this moment they suggested the part is

Airmatic suspension system drops in the rear of vehicle.

When activation of the suspension lift system. Compressor is cooling then a malfunction message appears on the screen. Vehicle shakes violently in the rear up and down at low and high speeds and over any small bumps in the road. This concerns me for the safety of other owners whom may have the same problem. 2013 Mercedes benz gl 450 is the model I own currently and ive been having this problem for the past 3 months and I'm almost scared to drive it for fear of something catostrophic happening. Please look into this problem. Even when park and activating the suspension system the error message still appears.. I had a independant mechanic say its the rear air bags and the compressor that has to be replaced because of it being a 4 matic model the air line from the compressor is not supplyi

Upon acceleration after a complete stop there are several seconds of hesitation to accelerate and loud clicking sounds that neighboring cars can hear. After doing online research, this issue is not limited to gl450. Other owners have expressed the same concern in other models: 2008 c300, 2009 c300, 2015 c300, 07 gl450, 03 gl450.

Suround cameras are not able to see at night and backup lights not bright enough to see.

2013 Mercedes-Benz GL450; it started with the activation of the vehicle's check - engine light. The Mercedes-Benz service advisor diagnosed the issue as oil intrusion into the vehicle's engine wiring harness. The estimated cost to repair was quoted as $7,0000.00. This resulted in the replacement of the engine wiring harness, four (4) Lambda sensors, four (4) camshaft hall sensors and four (4) camshaft solenoids. This trouble could cause engine failure or misfire if not corrected. Driving the MB GL450 in this condition is a safety issues for anyone driving on the road. Researching on the internet about MB GL450/550 engine oil intrusion into the engine wiring harness is a common problem.

Tl* the contact owns a 2012 (na) Mercedes benz gl450. While driving at 40 MPH through a puddle, the vehicle stalled without warning. The contact was able to merge to the side of the road, where the vehicle eventually turned off. The contact stated that the failure recurred intermittently. In addition, the vehicle failed to recognize the key and took several attempts to start the vehicle. The vehicle was taken to the dealer. The technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 37,000. ...updated 09/28/15 *bf *cn

This car has lot of issues with water pump, radiator leak, lot of engine problems. Oil leak it's got less than 100,000 miles. Radiator hoses leak. Car stopped on mass pike going to albany, ny took it to benz of albany they said engine misfires needs engine replacement and it would cost $47,000 to replace. Very very bad engines. I left a voicemail on benz customer service and no one called back or send me any type of recalls. Very bad service.

While driving on the highway approximately 70 mph the car stalled. I slowly came to a stop, unable to restart the car. After getting towed to a nearby Mercedes service shop, They diagnosed the issue as inaccurate fuel gauge and refueled the car. At the time the car stalled, the tank was approximately 1/8 full according to the gauge, but in fact the car stalled because it ran out of fuel. They were unable to pinpoint why they fuel gauge was showing the wrong level.

The engine failed under 100k miles after being properly maintained according to the manufactures guidelines.

Brakes rotors warped this was the first time happened again on june 5 2013 at 5269 miles replaced again not towing anything. *tr

My child, who is 11, can not sit in the rear seats of this truck without the shoulder harness sliding across his neck, a terrible situation should an accident occur. His head is forced downward by the head rest in either the up or down position. Given the position of the head rest, even a booster seat is ineffective. The vehicle is equipped with "power easy entry" option which makes removing the headrests impossible (vehicles without this option have removable head rests). The dealer, after seeing my child in the seat, also agreed that there is a significant safety so, at its expense, removed some parts of the "power easy entry" option so we could remove the headrests. The manufacturer needs to address this safety issue. *tr