Moonroof shattered while driving on highway, heard loud noise and broken glass fell into front console and seats. No other vehicles in close vicinity. *tr
2013 Nissan Murano visibility problems
moderate 10 complaints filed with NHTSA · avg repair $350 · see visibility across all vehicles →
Failure mileage
Complaints
10
Recalls
0
Avg fix
$350
When does it fail?
Of the 10 visibility complaints filed for the 2013 Nissan Murano, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA visibility complaint has been filed on this vehicle in over 11 years — the issue may be aging out of the active population.
The failure pattern owners describe
Buyer takeaway: Driver-side sun visors fail to stay up, dropping into line of sight and creating a distraction on the road. In separate cases, the panoramic sunroof has shattered spontaneously while driving at highway speeds with no known cause, a serious safety issue that dealers have been unable to diagnose.
Owners report two distinct visibility-related failures on 2013 Muranos. The more common issue is driver-side sun visor failure—the visor won't stay in the up position and drops down during driving, obstructing the driver's forward vision. This occurs across a wide mileage range (54,000 to 100,000 miles) and happens at any speed. Owners say they've resorted to holding the visor in place manually or using velcro. A dealership quoted one owner over $500 to replace the visor with an identical part, and the owner states this is a known widespread problem online that Nissan has not recalled.
The second, more severe issue is spontaneous sunroof/moonroof shattering. Four separate narratives describe the panoramic roof exploding or shattering loudly while the vehicle was being driven on the highway at 55–75 mph, scattering broken glass into the interior. These failures occurred at 41,000 and 120,000 miles with no external cause (no collision, no other vehicles involved). Dealers inspected two vehicles but could not determine the cause and did not repair them. Manufacturers were notified but no recall or service bulletins appear in these reports.
Same Nissan Murano visibility reports on nearby years: 2011 · 2012 · 2014 · 2015
Failure modes owners describe
Sun visor will not stay up / drops during driving
Driver-side sun visor fails to remain in the up position and drops down while driving, obstructing forward visibility. The visor spring or retention mechanism fails to hold the visor in place.
When: 54,000–100,000 miles; occurs during normal driving at any speed
Symptoms owners cite: Visor falls or hangs down while driving; Visor will not stay in up position; Visibility obstruction for driver; Visor requires manual holding in place
Repairs/costs cited: Dealer diagnostics mention sun visor clip replacement needed; one owner reported dealership quoted over $500 for replacement with identical part
Recalls/TSBs owners mention: One dealer advised owner to bring vehicle in for check-up; Nissan notified of failures in at least two cases; no recall or TSB noted in narratives; owner reported this is described as a common problem online yet Nissan has not issued a recall
Sunroof / moonroof spontaneous shattering
Panoramic sunroof or moonroof explodes or shatters while vehicle is being driven on the highway. No apparent external cause (no collision, no other vehicles nearby). Broken glass falls into interior. One failure occurred at 41,000 miles with no diagnosis; another at 120,000 miles with cause undetermined at dealership.
When: 41,000–120,000 miles; occurs during highway driving at 55–75 mph
Symptoms owners cite: Loud explosion or shattering sound while driving; Glass fragments fall into vehicle interior and console; No external impact or collision reported
Repairs/costs cited: Vehicles taken to dealers; cause of failure not determined; vehicles were not repaired
Recalls/TSBs owners mention: Manufacturer was notified in at least two cases; no recall, TSB, or warranty action documented in narratives
Synthesized from 10 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 3 most recent
The driver and passenger window visors are defective. They will not stay up and thus create a safety hazard with visibility. Right now I have them held up with velcro but now they are rendered useless for blocking the sun which creates another safety hazard. I have spoken with a Nissan dealership about having them replaced and was quoted a price over $500, and according to the employee they…
Tl* the contact owns a 2013 Nissan murano. While driving approximately 75 MPH, the contact heard a really loud sound and noticed that the sun roof exploded. There were no injuries. The vehicle was taken to o'brien Nissan of bloomington (2029 ireland grove rd, bloomington, il 61704), but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the…
Had visibility trouble with your 2013 Nissan Murano?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2013 Nissan Murano?
It's a documented issue but not catastrophic. 10 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Across the 8 complaints that reported odometer mileage, most visibility failures cluster between 44,000 and 101,000 miles, with the median around 64,000. A quarter of owners report trouble before 44,000; a quarter make it past 101,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2013/Nissan/Murano.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.