WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗2015 Nissan Murano visibility problems
moderate 12 complaints filed with NHTSA · avg repair $350 · see visibility across all vehicles →
Failure mileage
Complaints
12
Recalls
0
Avg fix
$350
When does it fail?
Of the 12 visibility complaints filed for the 2015 Nissan Murano, here's the actual mileage breakdown — failures cluster heaviest at 25,000-50,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA visibility complaint has been filed on this vehicle in over 6 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Sunroof spontaneous failure is the most alarming complaint. Five separate owners report the sunroof shattering or exploding while driving at 65 mph or higher, usually with a loud noise, between 10,300 and 38,000 miles. One owner was at 65 mph when it happened; another heard what sounded like a gunshot. In most cases, no external cause was identified. One instance notes the sun shade was closed, which prevented glass from falling into the cabin. Repairs were covered by insurance or manufacturer goodwill in at least one documented case.
Glare is a persistent complaint. Hood design reflects sunlight directly into the driver's eyes during afternoon hours, causing enough obstruction that one owner reports it could impair braking response in an emergency. Dashboard air vent trim reflects glare into side mirrors, creating visual distraction. Dealers offer no factory fix.
Water intrusion into the cabin is chronic in at least one documented case. Over two years, water accumulated on the driver's floor (front and rear) and in the trunk, spawning mold and odor severe enough to require professional remediation and carpeting replacement. Flushing the moonroof drain provided only temporary relief; heavy rain brings it back.
A separate complaint describes windshield condensation that wipers and defrost cannot clear during heavy rain, and sunroof shade fasteners that fail, hanging the shade down and blocking rear visibility.
Same Nissan Murano visibility reports on nearby years: 2012 · 2013 · 2014
Failure modes owners describe
Sunroof spontaneous shattering
Sunroof glass explodes or shatters while vehicle is in motion at highway speeds, sometimes with loud noise. No external cause identified in most reports. One case notes sun shade was closed and prevented glass entry into cabin.
When: 37,000 to 38,000 miles; one at 10,300 miles
Symptoms owners cite: Loud gunshot or booming sound; Glass shattered; Sunroof exploded from inside outward
Repairs/costs cited: Insurance company or Nissan replaced at no cost in at least one case; other repairs not detailed
Recalls/TSBs owners mention: Nissan notified of failures; one case covered under manufacturer warranty/goodwill
Sunroof shade fastener failure
Sunroof shade glue or fasteners release, causing shade to fall and hang from headliner, obstructing rear window view.
Symptoms owners cite: Sunroof shade hangs down from headliner; Obstructed rear window visibility
Hood glare reflection into driver eyes
Stylized hood design near wipers reflects sunlight directly into driver's eyes at certain times of day, causing vision obstruction and discomfort. Intensity reported as high enough to impact braking distance assessment in emergencies. Lowering seat height can mitigate but not resolve for all drivers.
When: Afternoon driving hours (12:30–6:00 PM typical)
Symptoms owners cite: Sun glare reflection from hood into driver's eyes; Vision obstruction; Visual discomfort limiting safe driving
Repairs/costs cited: No factory solution available; owner-implemented mitigation: lowering seat height
Recalls/TSBs owners mention: No recall; dealer stated no factory solution
Dashboard and AC vent glare reflection in side mirrors
Glare from dashboard air conditioner vent and trim reflects into side-view mirrors, creating visual distraction for driver. Dealer stated vehicle functioning as designed.
When: Early ownership; noted at 2,039 miles
Symptoms owners cite: Glare reflection from AC vent in side mirrors; Visual distraction
Repairs/costs cited: No repair available per dealer
Recalls/TSBs owners mention: Dealer stated vehicle functioning as designed; manufacturer notified
Windshield condensation buildup and defrost system failure
During heavy rain, wipers and defrost system unable to clear condensation from inside windshield, creating visibility hazard. Dealer unable to diagnose or resolve issue.
When: During heavy rain event
Symptoms owners cite: Condensation accumulating on interior windshield; Defrost system blowing air but not clearing condensation
Recalls/TSBs owners mention: Dealer unable to provide assistance
Water leaks into driver cabin and trunk
Water collects on driver's side floor (front and rear) and in trunk near spare tire area, causing mold and mildew smell. Issue persists after moonroof drain flushing. Occurs during heavy rain. Owner had to remove carpeting and perform ozone treatment and mold remediation.
When: Identified at 109,000 miles after 2 years of ownership; recurs after heavy downpours
Symptoms owners cite: Water pooling on driver-side floor (front and back); Water pooling in trunk; Musty and moldy smell; Mold growth
Repairs/costs cited: Auto body flushed moonroof drain ($150); professional detailer ozone treatment and detailing ($150); owner removed and replaced carpeting
Recalls/TSBs owners mention: No recall; Nissan stated not under warranty; owner reports seeing other complaints online with no recall issued
Synthesized from 12 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 1 most recent
Tl* the contact owns a 2015 Nissan murano. While driving approximately 60 MPH, the contact heard a loud noise similar to a gun shot. The contact noticed that the sun roof shattered. The sun shade was closed so no glass entered the vehicle. There were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The insurance company ordered the part to be…
Had visibility trouble with your 2015 Nissan Murano?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2015 Nissan Murano?
It's a documented issue but not catastrophic. 12 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Across the 8 complaints that reported odometer mileage, most visibility failures cluster between 4,350 and 37,000 miles, with the median around 16,700. A quarter of owners report trouble before 4,350; a quarter make it past 37,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2015/Nissan/Murano.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.