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ProblemsByVin Index / 2013-SUBARU-LEGACY / COMPLAINTS
Full complaint record · NHTSA

2013 Subaru Legacy owner complaints

66 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 5 complaints shown

12 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/15/2016 49,000 mi ODI #10926121.0

About mid september my son took the car in due to a noise he heard, was advised that it was the serpentine belt & needed to be replaced. Had the recommended service done..heard noise again and returned car, was advised "tech can not duplicate noise". Took car back 3rd time and made tech get into car with him to go for ride..tech now hears noise and advises my son to leave the car, you'll have it back in an hour. A couple hours later he gets a call advising that they couldn't diagnose the problem and would contact a field engineer to respond to this dealership and would give him a loaner car. When asked over the phone whether he could drive his car he was advised the "car was unsafe". We were advised that the transmission problem was diagnosed over the phone when we went to pick up the loan

10/18/2022 ODI #11489837.0

Faulty transmission, erratic gear shifting and now it seems the transmission is no longer working, mileage on vehicle is not even 130,000.

09/25/2019 100,128 mi ODI #11258047.0

Tl* the contact owns a 2013 Subaru legacy. The contact took the vehicle to be serviced at heuberger Subaru (1080 motor city dr, colorado springs, co 80905, 719-475-1920) for transmission failure. Initially, the dealer would not cover the cost of the repair due to the warranty expiring; however, the manufacturer was notified and ultimately agreed to service the vehicle under warranty. Since then, the vehicle remained in the possession of the dealer for nearly two months. The dealer informed the contact that the ECU unit and gear shifter were defective and needed to be replaced. The dealer stated that the repair would cost $1,900. The contact associated the failure with NHTSA campaign number: 19v297000 (electrical system). The manufacturer was contacted and stated that the VIN was not includ

09/09/2020 138,000 mi ODI #11353968.0

Torque convertor clutch solenoid went out while driving on the highway at 75mph. Ended up having it replaced at 138,000 miles on 2013 Subaru legacy. Cost $1,700 at Subaru dealership.

08/16/2019 109,339 mi ODI #11244400.0

I bought this 2013 Subaru legacy limited on june 12,2019 and a week later the emergency brake light and cruise control did not work and the lights were on the dashboard. I brought the car to a Subaru dealer in wilmington, nc and was told that it needed the control panel for the emergency brake which effects the cruise control. This same problem is a current recall in Subaru legacy manual transmission and I feel that there should be a recall with the automatic transmission as well since my car is affected by the same problem. The car was just out of warranty and just over 100,000 miles . The repair is over $1200 and it is just not right that this has happened and it is not a recall. Please issue a recall for this same problem as the manual transmissions on the automatic transmissions.

engine 5 complaints shown

17 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
10/19/2021 ODI #11437352.0

I received a recall letter about problem with the Engine, They did to Tess at 1200 miles each but the car runs out of oil between 25 and 3000 mile every time but they did nothing about it

10/13/2014 13,000 mi ODI #10644230.0

The issue is with the oil consumption. I purchase a 2013 Subaru legacy limited in january 2014 with just over 12,100 miles on it . I would do a full synthetic oil change regardless but this make/model/year requires full synthetic. The 0w full synthetic is wicked expensive to begin with. I have brought the car in 3 times in the 10 months I have owned it for an oil consumption test and of course I am told there is nothing wrong. I have had issues with it sucking up oil on other occasions, I just didn't have time to bring it in because I travel for work so I dumped a quart in myself on those occasions. I even leap frogged the dealership and went straight to Subaru of america and again was told there is nothing wrong with the new vehicles oil consumption and they just eat more oil (bt

09/23/2014 7,500 mi ODI #10638419.0

Low oil warning light came on. Took vehicle to dealer. They told me it was normal. At 10,500 miles, same thing happened. Like clockwork, every 3,000 miles the light goes on and I'm down at least a quart of oil. This has happened every 3,000 miles since then. I've been driving for 50+ years and have never had any vehicle, foreign or domestic, use a quart of oil every 3,000 miles no matter how old or new the car was. Being told this is "normal" is ridiculous. There must be flaw in the 2.5l boxer engine produced by Subaru. *tr

09/19/2017 ODI #11024536.0

I am on my third engine due to the oil consumption issues. I just had a the third engine put in and the light came on at 2300 miles. I also had to replace the catalytic converter and the clutch. I am still having issues with the clutch as well. It's a 2013 Subaru legacy 2.5l manual transmission and Subaru won't make things right. I spent 80% of my time that I owned it performing oil consumption checks.

09/07/2022 169,000 mi ODI #11483253.0

The contact's son owns a 2013 Subaru Legacy. The contact stated that while her son was driving at an undisclosed speed and approaching a traffic light, the vehicle stalled. The contact's son was able to restart the vehicle and continued driving. However, the failure reoccurred on two different occasions. Additionally, the contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that her son had added 10 quarts of oil in the vehicle within 2 weeks. The contact referenced Subaru Technical Service Bulletin Number: 02-157-14R. The contact also stated that the exhaust pipe was emitting black smoke. The vehicle was taken to an independent mechanic who informed the contact that the vehicle needed an engine compression test. The vehicle was not diagnosed or re

other 3 complaints shown

11/18/2018 60,000 mi ODI #11152300.0

2013 Subaru legacy premium recall oil consumption light comes on after oil changes when parked and driving

11/03/2018 ODI #11145068.0

Takata recall : I was driving down a highway just doing roughly 55 to 60 MPH and the car revs up as if I had put it into neutral. I pulled over immediately because it wouldn't engage any gear. It started whining really bad to where people asked concerningly what was making it sound that way towards the beginning of the year and just exceeded until this incidence. 6 months ago I had the transmission fluid flushed and replaced for a highly few hundred dollars. This shouldn't of happened truthfully and other family and friends it seems oddly strange. Not to mention I have never relieved a letter about the extended warranty of the transmission problems. Now the warranty is expired as its all new news to me. If I'd known of the recall I would've taken my vehicle to the dealership to have it mai

09/21/2023 ODI #11545792.0

While driving the vehicle, there was a loud "clunk" from the front-end. After that, during turns there is a lot of scraping, banging and popping noises. During braking, the car veers toward the right. The car is very unstable going around bends and on/off ramps. I took it to a mechanic and was told the front subframe on my vehicle has rusted out to the point he can put his fist through some of the holes. He contacted a dealer to get a price on a replacement and was told they have been waiting over 9 months for that particular part and there is currently no ETA for it. I contacted several other dealers and was told the part has been on backorder since January or February with no ETA. All the dealers I talked with said they are waiting on 10 or more. Based on that information, this

steering 2 complaints shown

4 total in this category · moderate · avg repair $700 · see steering cluster analysis →
11/27/2013 12,000 mi ODI #10553998.0

Tl* the contact owns a 2013 Subaru legacy. The contact stated that the telescopic steering wheel would not lock into position. The contact took the vehicle to the dealer where the steering wheel shaft was replaced. The contact was informed by the manufacturer that the vehicle was not included in NHTSA campaign id number: 13v194000 (steering). The failure mileage was 12,000.

09/18/2013 ODI #10544277.0

Tl* the contact owns a 2013 Subaru legacy. The contact stated that while driving 70 MPH, the vehicle wandered left and right. An inspection was performed, but no problem was found. The vehicle was not repaired. The manufacturer was notified of the issue and the contact was advised that the VIN was not included in NHTSA campaign number: 13v194000 (steering). The approximate failure mileage was 100. Updated 10/22/13*lj the consumer stated adjustments were made, but it did not correct the problem.

airbags 2 complaints shown

13 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
11/18/2014 10,328 mi ODI #10659126.0

On 01/17/14, the air bag light came on and car was taken to Subaru dealer. Dealer verified condition and performed re-calibration of the air bag system. This cleared the air bag. On 01/21/14, the air bag light came on and the car had 10611 miles. Car was taken to dealer and tech verified and stated there was a short in the right seat frame. Seat frame was ordered and replaced. Issues solved for a few days. On 01/24/14, the air bag came on again and vehicle had 10929 miles. Car was taken to dealer and tech verified and found there was a short in the detection module and stated car was unsafe. Dealer provided a loaner while the car was in shop waiting for parts. On 02/07/14, the air bag light came on again with 12,052 miles. Dealer found right front seat buckle was not stayi

08/27/2017 86,000 mi Crash ODI #11020004.0

Car accident that totaled car on highway with front end collision with guard rail and airbags did not deploy. Accident due to rainy weather.

brakes 1 complaint shown

12/28/2016 30,000 mi ODI #10937925.0

Electronic parking brakes- malfunction causing the electronic parking brakes to become stuck and will not disengage causing the vehicle to be immobile.

body 1 complaint shown

4 total in this category · severe · avg repair $1,500 · see body cluster analysis →
10/25/2013 1,887 mi Crash ODI #10549572.0

As I drove my vehicle into a parking space with a concrete bumper at the head, just as it was ready to stop, it suddenly lunged forward over the concrete bumper and finally came to a stop when the back wheels made contact with the concrete bumper and the ignition was turned off. A very frightening experience. Am not comfortable driving this car for fear of another similar occurrence. *tr

cruise control 1 complaint shown

4 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
08/10/2016 18,669 mi Crash ODI #10894711.0

Tl* the contact owns a 2013 Subaru legacy. While attempting to park, the vehicle unintentionally accelerated without warning and crashed into a wall. The air bags did not deploy. A police report was filed and no injuries were sustained. The vehicle was taken to an independent mechanic, but was not diagnosed; however, the body damage was repaired. The failure recurred. The vehicle was towed to the dealer, but the failure was unable to be determined. The manufacturer was notified of the failure. The failure mileage was 18,669. ...updated 09/19/16 *bf updated 08/10/2017*js

Showing 300 of 66 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Subaru/Legacy#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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