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ProblemsByVin Index / 2013-TOYOTA-VENZA / COMPLAINTS
Full complaint record · NHTSA

2013 Toyota Venza owner complaints

59 complaints filed with NHTSA on this vehicle , including 4 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 6 complaints shown

12/12/2025 ODI #11704769.0

The contact owns a 2013 Toyota Venza. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. In addition, the contact stated that due to the failure, the contact was concerned about crashing into any objects behind the vehicle while reversing. The contact stated that the rear-view display was not viewable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown.

11/26/2023 ODI #11556852.0

2013 Venza pasenger side and back leak very bad when it rains

11/23/2015 1 injury ODI #10806383.0

The first year of owning I noticed a mildew type odor coming through the vent system when I cut on the heat. I reported during service and was told the filter would be changed and some type of odor reducer placed in the ventilation system. It's winter again and the odor is so bad that I am getting car sick whenever the heat is on, whether driving or stationary. I searched the web and there are many instances of this issue with Toyota vehicles. Is there any recalls in place for this, I will be going to the dealer again and will follow up with this complaint. Based on other internet complaints, this may be mold build up.

11/15/2025 ODI #11699537.0

When the Vehicle Stability Control (VSC) light comes on, it also cuts power to the engine even when the car is moving at full highway speed. This can pose a great danger when crossing bridges or anytime while driving the vehicle in traffic.

10/24/2017 100,000 mi ODI #11039337.0

Glass roof exploded without warning and without being struck by any objects. The vehicle was being driven on a clear day on the interstate and I began to hear glass crumbling and falling inside the vehicles roof visor.

09/16/2015 31,900 mi Crash ODI #10764124.0

My wife was parking the car when there was a sudden lurch forward (uintended acceleration). She hit a pole which caused damage to the front bumper. This type of incident happened to me 2 weeks earlier without an accident occurring but I did not think anything about it. The Toyota dealership will not look at the car. I want them to perform a diagnostic test. They told me to call corporate headquarters which I did and got a case # 1509152873.

steering 3 complaints shown

6 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/28/2017 59,460 mi Crash ODI #11057224.0

On hwy vehicle wouldn't stop or steer, lost all power and control. Came to stop in the median, had to have towed, cause is listed as :173600410, c1201, c1241, c1441 Toyota of irving called to inform me that they were not able to recreate the problem and that the vehicle is operating as designed by the manufacturer.

09/15/2021 ODI #11433031.0

Both front lower control arms were cracked. Dealer kept old parts. These parts help control the steering to the wheels. The cracks were confirmed by the Dealer only. The car was not inspected by any other entities. There were no warning indicators, the problem was founded during a routine multipoint inspection.

09/10/2014 35,000 mi ODI #10632049.0

The electrical steering warning light comes on intermittently. *tr

airbags 3 complaints shown

11 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
11/20/2014 20,000 mi Crash ODI #10659734.0

Tl* the contact owns a 2013 Toyota venza. The contact stated that while driving at 35 MPH, the brake pedal was depressed and failed to respond. The steering wheel became difficult to turn and the traction control warning indicator illuminated which caused the contact to crash into a vehicle. The air bags failed to deploy. The contact sustained injuries to the left and right arms which required medical attention. A police report was not filed. The vehicle was damaged and repaired. The manufacturer was notified of the failure. The manufacturer notified the contact that the vehicle was affected by recall NHTSA campaign number: 13v442000 (air bags, electrical system, equipment). The contact believed the crashed was related to the recall. The approximate failure mileage was 20,000.

10/22/2021 40,000 mi ODI #11437835.0

The contact owns a 2013 Toyota Venza. The contact stated when starting the vehicle, the contact noticed that the air bag warning light was illuminated. Additionally, the passenger’s side seat belt warning light remained illuminated with a passenger in the seat. The contact stated that the driver’s side and passenger’s side air bags seat belts warning lights recently started to remain illuminated. The local dealer was contacted about inspecting the vehicle however, the contact declined after being provided a cost to do the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

10/06/2023 ODI #11548549.0

Subject: Formal Complaint Regarding Potential Safety Issue - 2009-2015 Toyota Venza Models Dear National Highway Traffic Safety Administration (NHTSA), I am writing to formally report a potential safety concern related to the 2009-2015 Toyota Venza Models. The issue pertains to a discernible creaking sound originating from the turn signal stalk when the turn signals are engaged and the steering wheel is turned. Upon thorough examination, it has been identified that the source of this noise is the clock spring, a crucial airbag component designated by its yellow color and distinguished by two orange and yellow wires. It is imperative to emphasize that the clock spring, being a vital element of the airbag system, plays a pivotal role in ensuring occupant safety. Unfortunately, the persist

electrical 2 complaints shown

8 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/28/2017 51,948 mi ODI #11057256.0

The panaramic sun/moon roof has comprehensive issues with regard to stability and safety. When driving over an uneven surface, speedbump, or other non-smooth surface, there is a loud and jarring pop from the overhead roof area of the car where the panaramic sun/moon roof is installed. It is concerning and sounds as if it has the potential to shatter or implode onto passengers inside the vehicle. I inquired about this at oxmoor Toyota in louisville, kentucky asking that it be replaced since my particular vehicle was certified and came with a bumper-to-bumper warranty and they refused, saying it wasn't covered and suggested I file a tsb.

08/23/2018 ODI #11121891.0

I currently drive a 2013 venza, upon acceleration the transmission stutters. There is a recall for the Toyota camry with the same exact engine, but not on the venza. I am also writing Toyota about this issue. It is just getting worse.

body 2 complaints shown

6 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/10/2013 6,000 mi ODI #10555417.0

Tl* the contact owns a 2013 Toyota venza. The contact stated that there was excessive rust under the rear passenger seats. The vehicle was taken to the dealer for diagnosis. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 6,000. *tr

10/04/2023 ODI #11548235.0

Sunroof/moonroof assembly leaks heavily in rain, makes cracking sound over bumps Dealer/manufacturer will not fix, they want $4600 to repair

engine 1 complaint shown

3 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/07/2019 ODI #11287702.0

I have to add one quart of oil every 1200 miles. Dealer states this is normal

fuel system 1 complaint shown

09/12/2013 ODI #10543279.0

Depressing the acceleration pedal has no effect on engine speed for up to 3 or more seconds. This situation has occurred approximately twelve times since car was purchased new in may 2013. It now has 1200 miles on the odometer. Car has been returned to the dealer twice for this reason without result. The last dealer visit in september 2013, I was advised the "drive by wire" system was operating to specification and there was no fix for the problem presently. Further, it is a problem common to the venza model as well as certain other Toyota models. *tr

brakes 1 complaint shown

5 total in this category · severe · avg repair $450 · see brakes cluster analysis →
09/07/2016 5,900 mi ODI #10904547.0

The vehicle had 5900 miles when a loud screeching started coming from the front driver side. The brake wore unevenly and damaged the rotor. Toyota did not stand behind their product.

visibility 1 complaint shown

08/28/2020 ODI #11351756.0

Turned on engine went to push up the driver side sun visor it would not click into place I tried again and the visor just dropped and would not go up again. It appears that the mechanism to hold the visor up is pulling the fabric out from under the mirror too. This happened 8/27/2020. There is no reason for this to happen since this car is cared for by the original owner.

Showing 300 of 59 total complaints. The full federal record is available at nhtsa.gov/vehicle/2013/Toyota/Venza#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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