Volkswagen Group of America, Inc
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
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The 2013 Volkswagen Jetta has 515 NHTSA owner complaints on file — not a small number. 2 active recall campaigns.
The 2013 Volkswagen Jetta has 515 NHTSA owner complaints and 2 recalls on file (U.S. federal records, as of July 2026). The most-reported system is powertrain at 137 complaints, typically surfacing around 75,289 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2010 Jetta | 875 | 2 |
| 2011 Jetta | 639 | 2 |
| 2012 Jetta | 526 | 1 |
| 2013 Jetta (this page) | 515 | 2 |
| 2014 Jetta | 386 | 0 |
| 2015 Jetta | 193 | 1 |
| 2016 Jetta | 160 | 0 |
Average for the segment. Some recurring trouble spots worth knowing about.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: No · Lane departure warning: No
Source: NHTSA New Car Assessment Program — tested configuration: 2013 Volkswagen Jetta 4 DR FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: electrical is flagged severe on this model , showing up around 59,746 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 2 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 6.6/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →When owners report each system failing, in actual miles — so you can see what's likely behind you, what's due around now, and what to budget for next. Enter your mileage to mark where you are.
"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.
My vehicle was not included in several recalls (e.g. 36F6/4V and 34J6) that were made for identical cars (2013-2015 Jetta Hybrid). As result, the transmission is approaching its end of life (I was quoted $9600 + tax for the replacement). I called VW customer service and they…
Car would slip/stall when accelerating from a dead stop. Check engine light came on. Then car would not start. Dealership said it needs a new transmission assembly.
Sudden loss of acceleration power at any speed without warning. On freeway must roll to a stop. No engine lights on. Mechanic unable to diagnose problem, car is not giving a trouble code. Issue occurs when vehicle is cold or hot at a stop or moving. It's been occurring twice a…
Transmission is about to fail: at ODO 98800 the CEL indicates code P177B - Clutch Tolerance limit reached. The DSG transmission mechatronic unit was changed at ODO 46734 because the engine was loosing power. Volkswagen's has a recent recall 34J6 for this problem and vehicle…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA18003 on NHTSA →
How NHTSA investigations work, and what's open now →
It's got known weak points. With a reliability score of 6.6 out of 10 based on 515 owner complaints filed with NHTSA, the 2013 Volkswagen Jetta has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2013 Volkswagen Jetta is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Electrical system: 111 complaints, classified severe, failures cluster 37,000–80,000 mi; Reliability score 6.6/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the powertrain first — it's the most-reported issue on this model, with 137 owner complaints filed. Typical failure occurs around 75,289 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 6.6 out of 10 on our NHTSA-based read of 515 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 75,289 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is powertrain, with 137 complaints filed. Typical failure occurs around 75,289 miles. Average repair cost runs about $2,500 at an independent shop.
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 75,289 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 515 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.