Technical Journal TITLE : Adjustment to door handles REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 25129 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 01 18 FUNC GROUP : FUNC DESC : 8340 Lock , handle Page 1 of 4 Attachment File Name File Size TJ 25129 . pdf 0.0784 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 134 2011 - 9999 22 0000194 - 9999999 201020 - 999999 CSC Customer Symptom Codes Code Description VK Doors / Exterior door handle problems VY Doors / Manual locking / unlocking does not work DTC Diagnostic Trouble Codes Text CSC = Customer Symptom Code DTC
full bulletin at NHTSA ↗2013 Volvo S60 body problems
moderate 3 complaints filed with NHTSA · avg repair $1,500 · see body across all vehicles →
Complaints
3
Recalls
0
Avg fix
$1,500
When does it fail?
Of the 3 body complaints filed for the 2013 Volvo S60, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA body complaint has been filed on this vehicle in over 11 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering body on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.
full bulletin at NHTSA ↗This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.
full bulletin at NHTSA ↗VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance / Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified N
full bulletin at NHTSA ↗VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : No or intermittent unlocking function from door handles ( S60 w / Keyless drive ) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 26520 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 03 04 FUNC GROUP : FUNC DESC : 8340 Lock , handle Page 1 of 5 Attachment File Name File Size Corrosion.JPG 0.0776 MB Extension_Cable.JPG 0.0462 MB Harness_Routing.JPG 0.0765 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 134 2011 - 9999 - 0 - 0 CSC Customer Symptom Codes Code Description VK Doors / Exterior door handle pro
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 1 most recent
Tl* the contact owns a 2013 Volvo s60. The contact stated that someone was able to kick in the side collision protection bar on the driver side door. The vehicle was taken to an independent mechanic who diagnosed that the protection bar needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage…
Had body trouble with your 2013 Volvo S60?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the body problem on the 2013 Volvo S60?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $1,500 and most owners catch it before it causes a breakdown.
At what mileage does the body typically fail?
Based on the 3 complaints filed, body issues most often appear around 47,667 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2013/Volvo/S60.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.