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ProblemsByVin Index / 2014-FORD-EXPEDITION / COMPLAINTS
Full complaint record · NHTSA

2014 Ford Expedition owner complaints

70 complaints filed with NHTSA on this vehicle , including 4 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 6 complaints shown

11 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/23/2019 ODI #11290917.0

The positive battery terminal keeps corroding causing the terminal to melt. The terminal melts and vehicle doesn't crank. I've had to replace the entire terminal system twice which is very costly.

12/23/2019 92,000 mi ODI #11290932.0

Tl* the contact owns a 2014 Ford expedition. The contact stated that the vehicle's battery terminal failed. The contact stated that the battery terminal positive side melted due to acid or failed wires. The contact had to replaced the battery terminal several times. The vehicle was taken to an unknown dealer several times for the terminal failure. The dealer replaced the battery terminal positive and negative cable bracket twice. The repairs did not correct the failure. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 92,000. *dt*jb

11/27/2024 90,000 mi ODI #11627649.0

The contact owns a 2014 Ford Expedition. The contact stated that while at the car wash, the running boards extended downward and fractured. The contact stated that the running boards failed to retract as intended. The contact stated that while driving at various speeds, the running boards were extending and retracting independently. The contact engaged the running boards to extend down. The contact stated that the front driver's side window became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who repaired the window motor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure milea

11/13/2018 80,000 mi ODI #11151365.0

Ford recall on explorer model regarding the vehicle not recognizing that the shift gear is in the parking setting,therefore the key is unable to be removed...also rendering the vehicle unsafe considering that since parking isn't enabled the vehicle may roll resulting in injury or death.I would also like to add to the records that this is the third time I've experienced this malfunction in 3 different model years including 2012 and 2008. I would also like to report that the automatic running boards have become dis engaged in the motor and only work randomly which is also dangerous when entering vehicle.

10/21/2022 Fire ODI #11490337.0

Air conditioner stopped working; we pulled to side of street and shut engine off. Restarted engine and smoke started coming out of air conditioner vent on passenger side then out of front dash. Shut engine off again and called AAA for tow truck. Tow truck came about an hour and a half later. Tow truck driver turned ignition key to put car in neutral and began pulling it up onto flat bed. Smoke started coming from front area of dash and out through vents at bottom of windshield. Tow truck driver rolled car back down onto street. Smoke got extremely thick. My husband opened front passenger door and saw fire in the floor under the glove box. He tried to pick up this piece of equipment to throw it out of the car thinking it would save the rest of the vehicle, and this is how he got burne

10/10/2015 12,000 mi ODI #10781216.0

Own a 2014 Ford expedition. When a passenger is seated in the front passenger's side seat, the warning chime does not activate when the passenger's seat belt is not latched. The vehicle was diagnosed and rochester Ford dealer service stated a part was not put it was optional and they did not repair it. The approximate failure mileage was unknown but reported at 12,000 miles.

powertrain 4 complaints shown

32 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/09/2024 ODI #11629697.0

The key to start/stop the vehicle engine could not be removed from the ignition steering column due to a problem with the gear shifter. The gear shifter (on the floor, not the column) thought the car was not in park even though the engine was off and IN park. The auto is available for inspection and I took it to Christian Brothers and they are replacing the shift assembly, FORD part number BL1Z-7210-CA. The vehicle only has 75,500 miles on it and I am the original owner and bought it new. The key not being able to be removed when the car is off and in park causes confusion for the driver and concern that the car could be stolen, even with a spare key to access the locked vehicle with the other key in the ignition. Two days prior to the key being locked in the steering column, the shif

11/21/2023 ODI #11556283.0

P0722 code stored in power train control module. Intermittent output shaft speed sensor failure.

11/15/2021 ODI #11440488.0

Transmission will suddenly shift gear while driving. On one occasion it downshifted to 1st gear as I was travelling down the highway at 70 mph with my family in the vehicle. Tires locked up and vehicle slid but I was able to regain control and did not hit anything. In addition, in multiple occasions the Instrument Panel shuts off all the gauges for the exception of the RPM's and shows a wrench and loosing some power. Also while driving at low speeds the transmission disengages and slips but no sign of transmission issues. On all instances above I parked the vehicle, shut off for a minute, restart and drove away like nothing happened. No codes, no warnings. Brought it to several mechanics and they are not able to tell me whats wrong. Spoke to Ford and they said is nothing they have seen on

10/23/2024 150,000 mi ODI #11621560.0

The contact owns a 2014 Ford Expedition. The contact stated while driving 65 MPH, the transmission downshifted to first gear unexpectedly, causing the rear tires to lock-up. The vehicle drove off the road into a ditch. The check engine warning light was illuminated. The contact had not sustained any injury and was able to drive to the nearby residence. The contact is an independent mechanic. The contact scanned the vehicle and retrieved DTC code: P1500, indicating a rear output speed sensor failure. The contact determined that the TCM needed to be replaced. The contact purchased the TCM from the dealer and replaced the TCM. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximate

body 2 complaints shown

11/23/2018 97,000 mi ODI #11153400.0

Paint bubbling on the rear lift gate. This issue is related to contamination of the aluminum before painting. Ford is aware of this issue, but is ignoring it, claiming it is no longer covered under the warranty and or the warranty does not apply. There are many people having the same issue on hood and tailgate on multiple Ford models. Ford has issued a tsb: 17-0062 about this issue:. Http://www.revbase.com/bbbmotor/tsb/downloadpdf?id=201136 there are no accidents to this car. The car has always been in the south east, so no issues with salt. See also: https://www.google.com/search?q=Ford+paint+bubbling+tsb&oq=Ford+paint+bubbling+tsb&aqs=chrome..69i57.28698j0j4&sourceid=chrome&ie=utf-8 https://Ford.oemdtc.com/1349/aluminum-body-panel-corrosion-appearing-as-bubbled-or-peeling-paint-200

10/22/2025 Crash ODI #11695111.0

Minor side impact. All repairs were make and no issues noted

airbags 2 complaints shown

6 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
10/28/2015 16,000 mi Crash ODI #10786612.0

Tl* the contact owned a 2014 Ford expedition. While at a stop, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into the rear of another vehicle and the air bags failed to deploy. The contact sustained shoulder injuries and a concussion that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 16,000.

10/25/2019 70,000 mi Crash ODI #11270942.0

Traffic on hwy came to a sudden stop from around 60 MPH. I applied the brakes very hard and came to a safe stop. The vehicle behind me did not stop and rear ended me at a high rate of speed. There were 3 passengers in my vehicle, all wearing seatbelts, and not a single airbag went off!!! The sensors to prevent car from starting after an accident activated and car would not start. Because my foot was firmly on the brake still at time of impact, there were no life threatening injuries, but were some injury. The nys police at the scene were surprised the airbags did not go off.

wheels 2 complaints shown

10/13/2017 59,000 mi ODI #11033304.0

Low tire sensor kept going off. Kept taking vehicle to north cascade Ford and les schwab tire centers to have sensors reset and tires checked. Different tires at different times were low. Started at approximately 41000 miles. On october 7,2017 front driver tire was completely flat. Aired it up and went to les schwab. After checking all 4 tires and not finding any problem with the tires, which were purchased at les schwab the tire technician found that three of the four wheels that came on the vehicle when purchased (purchased new from north cascade Ford) were cracked and allowing air from the tires to leak out. Called the service department at north cascade Ford and the only response was the warranty has expired, suggested a call to Ford customer service which resulted in a conversation

10/07/2020 150,000 mi ODI #11363247.0

Wheel nuts were swollen and had to be replaced. Just a week prior I had a flat tire and the nuts were removed without incidence. Had they been swollen at the time I would have been stranded on the side of the road out of town from family/friends alone. The tow company, due to covid, could not take me to where my car would have been towed. Luckily, the nuts were able to be removed at the time of flat.

seatbelts 1 complaint shown

3 total in this category · moderate · avg repair $500 · see seatbelts cluster analysis →
12/23/2022 ODI #11498714.0

Both my third row seat belts, driver and passenger side, have come unstitched. Luckily we were not needing them, my son was buckling up at the time of failure. I have an extended warranty on the car from Ford and was told they cover the second row seat belts but not the third row.

suspension 1 complaint shown

3 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
11/27/2017 44,000 mi ODI #11048707.0

All 4 of our struts have a slow leak and need to be replaced. I have never once owned a vehicle that all 4 struts leaked at the same time.. Especially when the only driving is highway. Just found out today

visibility 1 complaint shown

11/21/2022 166,000 mi ODI #11494440.0

The contact owns a 2014 Ford Expedition. The contact stated while driving 60 MPH, the passenger’s side windshield wiper seized in the upright position. There was no warning light illuminated. The vehicle was taken to a dealer and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 166,000.

brakes 1 complaint shown

10/31/2023 106,000 mi ODI #11552913.0

The contact owns a 2014 Ford Expedition. The contact stated while driving 65 MPH, the RPM increased rapidly, and the contact became aware that the vehicle had downshifted unintendedly, prompting the contact to pull over to the shoulder. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the wheel speed sensor. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 19N01. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 106,000.

Showing 300 of 70 total complaints. The full federal record is available at nhtsa.gov/vehicle/2014/Ford/Expedition#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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