General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
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severe Owners of the 2014 GMC Acadia have filed 226 NHTSA complaints about the airbags, typically surfacing around 79,000 miles at roughly $1,100 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
| Model year | airbags complaints |
|---|---|
| 2010 Acadia | 11 |
| 2011 Acadia | 21 |
| 2012 Acadia | 29 |
| 2013 Acadia | 27 |
| 2014 Acadia (this page) | 226 |
| 2015 Acadia | 104 |
| 2016 Acadia | 129 |
| 2017 Acadia | 71 |
Of the 226 airbags complaints filed for the 2014 GMC Acadia, here's the actual mileage breakdown — failures cluster heaviest at 50,000-75,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
Of the 14 model years of GMC Acadia we track for airbags problems, this one carries the most owner complaints on file — 226.
Airbags accounts for 48% of every owner complaint on file for this vehicle — the dominant problem area across 12 categories tracked.
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
full bulletin at NHTSA ↗This informational bulletin provides information on the inboard seat airbag is mounted in this area and creates a slightly different contour of the seat causing an appearance concern, and that this should be considered normal and no parts should be replaced for this concern.
full bulletin at NHTSA ↗This technical bulletin provides a procedure to complete a terminal replacement or connector re connection to correct a condition of Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set (Inspect and Replace Connector Position Assurance (CPA) Retainer)
full bulletin at NHTSA ↗This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
full bulletin at NHTSA ↗This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The 2014 GMC Acadia has two distinct airbag trouble zones: recurring service warning lights tied to wiring and sensor faults under the driver seat, and a high-risk inflator defect affecting the front-driver airbag.
Owners report the service airbag warning light comes on intermittently or stays on continuously, often triggered by moving the driver seat forward or backward. Dealerships have traced the problem to loose or corroded wiring harness connectors under the seat; reconnecting wires provides only temporary relief. Multiple owners paid $450–$530 for repairs that failed within days. GM's Special Coverage Adjustment 15804 covers wiring work, but dealers initially lacked clear repair procedures—some reconnected wires without soldering, others misdiagnosed the failure location. Technical bulletins now advise soldering connections, which appears to resolve the warning more reliably, but owners out of warranty pay for this work themselves.
More serious: NHTSA Campaign 23V334000 (May 2023) identified a supplier-sourced defect in the front-driver airbag inflator that can rupture during deployment and spray metal fragments into the vehicle. As of mid-2024, parts for the required airbag module replacement remain unavailable—dealers confirm no eta. Multiple owners documented airbag failures during actual crashes: occupants sustained broken teeth, bruised organs, and broken bones when airbags did not deploy. One vehicle was serviced for the recall then crashed; airbags still did not deploy.
Same GMC Acadia airbags reports on nearby years: 2012 · 2013 · 2015 · 2016 · 2017
Dashboard displays 'SERVICE AIR BAG' warning light and message, either intermittently or continuously. Light may turn on and off sporadically, sometimes triggered by seat position changes or randomly during driving. Owners report the warning persists despite multiple dealer visits and repair attempts.
When: Timing varies; some reports as early as months after purchase (used), others after several years of ownership. One case at 85,000 miles, another at 80,000+ miles. No consistent mileage pattern.
Symptoms owners cite: Red airbag warning light illuminates; Dashboard message 'SERVICE AIR BAG' or 'Replace Service Air Bag' displayed; Warning may go off temporarily or stay on continuously; Light toggles on/off when driver seat is moved forward and backward; Warning appears at startup or randomly while driving; Intermittent behavior makes diagnosis difficult
Codes mentioned: B0022, B0058
Repairs/costs cited: B0022 covered under GM Special Coverage Adjustment 15804 (wiring failure). B0058 sensor failure not initially covered but dealership offered discount. Repairs cited range $450–$530 or over $1,000 depending on scope. Dealership bulletin advises soldering electrical connections to correct issue. Some owners report dealer reconnected wires under driver seat; light returned. Others paid for sensor replacement after wiring repair, then light returned again immediately. One dealer required $350 diagnostic fee before confirming failure.
Recalls/TSBs owners mention: GM Special Coverage Adjustment 15804 covers wiring repair (B0022). Recall 23V334000 issued May 2023 for inflator defect but parts remain unavailable as of complaint filing. Earlier recall for 2008–2013 models for same warning light issue; 2014 model year not initially included despite identical failure pattern.
Front-driver airbag inflator contains supplier manufacturing defect that may rupture during deployment, releasing metal fragments into vehicle interior. This is the subject of NHTSA Campaign 23V334000, issued May 2023. Parts needed for repair remain unavailable months or over a year after recall notification.
When: Recall issued May 10, 2023. As of complaints from 2024, parts still not available. One owner received parts availability notice in March 2024 but local dealer had not received parts 11 days later with no ETA. Another complaint from June 2023 notification states over 12 months passed with no remedy.
Symptoms owners cite: Potential for inflator rupture during deployment; Risk of metal fragments passing through airbag into vehicle interior; No symptoms until deployment occurs in a crash
Codes mentioned: N232404980, 23V334000
Repairs/costs cited: Dealers will replace front-driver airbag module. However, parts are not yet available. Dealers have confirmed multiple times parts cannot be obtained. One owner reports only 3,500 vehicles remedied out of nearly 1 million by April 2024, projecting 140+ years to complete at that rate. One case reports wrong color part delivered, delaying repair for months. No repair costs cited because repairs cannot be performed.
Recalls/TSBs owners mention: Recall 23V334000 issued May 10, 2023. GM states parts are the constraint; parts distribution disconnect confirmed by VIN tool in multiple cases. March 2024 notice stated parts now available, but dealers report parts still not received and no ETA provided. GM customer service has not offered rental cars, buyback, or airbag disable option to owners waiting for parts. GM has not updated owners on timeline for parts availability.
Airbags failed to deploy during vehicle collisions despite impact severity meeting deployment thresholds. Multiple independent crash events across different owners documented; occupants sustained injuries that airbags should have mitigated.
When: Various crash dates; one at approximately 138,000 miles, another at 220,000 miles, another at 120,000 miles, another at 62,000 miles. One crash in 2026 (post-recall service).
Symptoms owners cite: No airbag deployment during front-end collision at 35 MPH; No airbag deployment during side-impact collision at 40 MPH (side airbags partially inflated but did not fully inflate); No airbag deployment during rear-end impact at 55 MPH into driver side door; No airbag deployment when another vehicle ran stop sign and hit driver door at 53 MPH; No airbag deployment after sliding on ice at 15–20 MPH into snow embankment (minimal impact, yet all airbags deployed in unrelated case)
Codes mentioned: 23V334000
Repairs/costs cited: Vehicles were not repaired before crash. In one case, vehicle was totaled and consumed in fire post-crash. In another, daughter hit steering wheel causing broken mouth and front teeth, lacerated gums, required oral surgeon. Occupant in side-impact sustained bruises and lacerations. Occupant in rear-impact sustained fractured rib, bruised heart, broken left arm, cuts and lacerations. In one rear-impact case, GM/ESIS claimed not responsible, stating vehicle was 'hit incorrectly by the other vehicle.' One vehicle was serviced for recall repair with driver-side airbag replacement in Feb 2026, then crashed, airbags did not deploy.
Recalls/TSBs owners mention: No assistance provided in cases where occupants sustained injuries. In one case, GM/ESIS explicitly denied responsibility for airbag failure to deploy. Manufacturer made aware of failures in some cases but did not provide remedies or acknowledgment of pattern.
Airbags deployed at inappropriate times or with incomplete inflation. One case: all airbags deployed during low-speed ice slide (15–20 MPH into snow embankment) with minimal impact. Another case: side airbags deployed but did not fully inflate during 40 MPH side-impact collision.
When: Ice-slide deployment incident with no specific mileage cited. Side-impact partial deployment at 120,000 miles.
Symptoms owners cite: All driver-side, passenger-side, and curtain airbags deployed during very low-impact event (slide into snow embankment, no exterior vehicle damage); Front passenger airbag struck passenger in forehead causing small contusion; Side airbags deployed but did not fully inflate during 40 MPH side-impact collision
Repairs/costs cited: No repair cited for unintended deployment. For partial side airbag deployment, vehicle was towed to impound lot; insurance declared total loss. Owner concerned about injury risk if child had been in backseat during unintended deployment.
Recalls/TSBs owners mention: No manufacturer response documented in these cases.
Faulty wiring harness connectors under driver seat cause intermittent loss of electrical contact, triggering service airbag warning. Wires may become corroded or experience high resistance. Issue can be temporarily resolved by moving seat position but recurs.
When: Reports from 2019 onward; one owner had issue since July 2015 when purchased used at 82,000 miles. Another since late 2019.
Symptoms owners cite: Service airbag light triggered by seat movement (forward/backward); Light goes on or off depending on driver seat position; Intermittent high-resistance connection under seat; Corrosion or loose wiring contacts
Codes mentioned: B0022
Repairs/costs cited: Dealership reconnected wires—issue recurred multiple times. Owners report dealership bulletin advises soldering electrical connections. One owner paid $450 for dealer to repair and later found problem was dealer's misdiagnosis (stated it was in the door, not under seat), light returned 7 days later. Another owner had wires soldered by dealership per technical bulletin; this reportedly solved the problem. Estimated $500 recurring repair cost cited by owners.
Recalls/TSBs owners mention: Covered under GM Special Coverage Adjustment 15804 for wiring harness repair. However, no clear guidance to dealerships on proper repair method; dealers initially tried reconnecting without soldering, leading to repeated failures.
Airbag system sensor failed, triggering service airbag warning light. Sensor replacement required to restore airbag system function but was not initially covered under warranty or special coverage adjustment.
When: August 2019 for one documented case; timing not specified for other sensor reports.
Symptoms owners cite: Service airbag warning light illuminates; Diagnostic code B0058 confirms sensor failure; Airbag system non-functional until sensor replaced
Codes mentioned: B0058
Repairs/costs cited: Sensor replacement cost approximately $530 to dealership (as cited in one case where wiring and sensor repair total was $530). Dealership offered discounted sensor replacement when warranty would not cover it. One owner with wiring repair also later required sensor update to resolve warning light.
Recalls/TSBs owners mention: Not covered under Special Coverage Adjustment 15804. Dealership offered reduced cost but owner had to pay out of pocket.
Synthesized from 226 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not…
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was…
I've received a recall notice for my vehicle and the part to fix this issue has been on back order for over a year.
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the…
Recall has not been rectified for months and there’s still no remedy in sight!
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not…
The air bags safety recall has been out since May and not even an ounce of new information has come out with any updates on when we will be seeing new airbags, it’s very unsafe for drivers to be driving these vehicles and possibly have a fender bender and die because the airbag was faulty. We want an update it should be illegal for any of us to have to wait this long without even an update on a…
Tl* the contact owns a 2014 GMC acadia. While the cruise control was set at 53 MPH, another vehicle ran a stop sign and crashed into the driver's door of the contact's vehicle. The air bags failed to deploy. The contact sustained a fractured rib, a bruised heart, left thigh, and hips, a broken left arm, and cuts and lacerations from the glass injuries. Medical attention was required. A police…
It's a meaningful issue. 226 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
Across the 53 complaints that reported odometer mileage, most airbags failures cluster between 54,000 and 105,207 miles, with the median around 79,000. A quarter of owners report trouble before 54,000; a quarter make it past 105,207. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 2 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.