This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
full bulletin at NHTSA ↗2010 GMC Acadia airbags problems
moderate 11 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This technical bulletin provides a procedure to complete a terminal replacement or connector re connection to correct a condition of Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set (Inspect and Replace Connector Position Assurance (CPA) Retainer)
full bulletin at NHTSA ↗This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
full bulletin at NHTSA ↗15536 - SPECIAL COVERAGE. CERTAIN 2008 2013 BUICK ENCLAVE, 2008-2013 GMC ACADIA, 2008-2010 SATURN OUTLOOK, AND 2009-2013 CHEVROLET TRAVERSE VEHICLES WERE RECALLED TO ADDRESS CORROSION AND/OR LOOSE CRIMPS IN THE DRIVER AND PASSENGER-SEAT MOUNTED SIDE-IMPACT AIRBAG (SIAB) WIRING-HARNESS CONNECTORS, WHICH COULD CAUSE AN INCREASE IN RESISTANCE THAT MAY DISABLE THE SIAB, FRONT-CENTER AIRBAG, IF EQUIPPED, AND SEAT-BELT PRETENSIONERS. GM HAS RECEIVED REPORTS THAT, IN SOME CASES, THE REQUIRED REPAIR MAY HAVE BEEN INCORRECTLY PERFORMED BY THE DEALER SERVICE TECHNICIAN. THE GM RECALL NUMBER WAS N14030 (GFPE NUMBER N-140030) NHTSA RECALL 14V118. DEALERS ARE TO REMOVE THE SECTION OF THE WIRE WITH THE
full bulletin at NHTSA ↗BUICK/GMC/SATURN/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME VEHICLES ARE EXPERIENCING, ON DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIRBAG (SIAB) WIRING HARNESS CONNECTORS, LOOSE OR CORRODED CRIMPS, THAT IS CAUSING RESISTANCE THAT CAN DISABLE FRONT CENTER AIRBAG AND SEAT BELT PRETENSIONERS. MODEL 2008-13 ENCLAVE, OUTLOOK, TRAVERSE, ACADIA.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners report six distinct airbag and airbag-related failures on the 2010 Acadia. Dashboard cracks originating in front of the passenger seat extend into the airbag section, causing the dash to bounce while driving—one owner quoted over $900 plus full dashboard replacement to repair.
Intermittent service airbag lights appear without clear pattern, sometimes after longer drives followed by restart, other times after short trips. Frequency increases over time. Dealership feedback suggests repair is expensive; owners report spending significant money with no lasting fix.
Passenger seat occupancy sensors malfunction, triggering airbag and seatbelt warnings when the seat is empty or holds only light objects. One owner moved her daughter to the back seat out of safety concern. A passenger presence module (part #20933923) is defective but not covered under the existing recall.
One owner reports the front driver's seat belt pretensioner failed at 56,000 miles, triggering intermittent airbag warnings while driving. Another describes a low-speed backup collision that caused side airbags to partially deploy, release powder and smoke, but not fully inflate—and simultaneously lock seatbelts so tight they broke their plastic bases.
A 2015 Takata recall notice warned of severe injury or death risk; owners report the recall work remained incomplete.
Same GMC Acadia airbags reports on nearby years: 2007 · 2008 · 2009 · 2011 · 2012
Failure modes owners describe
Dashboard crack affecting airbag area
Dashboard cracks in the front passenger area, extending into the airbag section. The cracked dashboard becomes unstable and bounces while driving. Owners report this is a known problem with multiple complaints online.
When: Occurred while vehicle stationary; one owner reported crack appeared 3 months prior to complaint
Symptoms owners cite: Visible crack in dashboard in front of passenger seat; Dashboard bounces up and down while driving; Crack extends into airbag section; Dashboard unstable
Repairs/costs cited: Quoted at over $900 plus cost of entire new dashboard from independent repair shop
Intermittent airbag service light
Service airbag warning light illuminates intermittently, appearing and disappearing without clear pattern. Frequency and timing are unpredictable. Light may come on after extended drives followed by restart, or after short stops and restarts.
When: Starting July 2013 at 33,143 miles; another owner reported warning began in last 18 months at 159,000 miles; occurs at various mileages
Symptoms owners cite: Service airbag warning light on instrument panel illuminates intermittently; Light comes on after restart following extended drive or short trips; Light may appear when stationary or in motion; Light clears with dashboard button reset but recurs; Frequency increases over time from longer intervals to shorter driving distances
Codes mentioned: Service airbags warning
Repairs/costs cited: Dealership indicated repair could be expensive; owners report others have spent significant money with no resolution
Passenger seat presence sensor malfunction
Passenger seat occupancy detection system triggers false warnings. Airbag and seatbelt warning lights activate when seat is empty or occupied only by lightweight objects like a soda can. Passenger presence module (part #20933923) does not properly detect seat occupancy, creating safety concern if airbag deployment occurs improperly.
When: Ongoing; one owner reports issue escalated from random occurrence to continuous over 4-day period
Symptoms owners cite: Passenger seat airbag light comes on when seat is empty; Passenger seat seatbelt warning light comes on when seat is empty; Warnings activate with very light objects (e.g., soda can) in seat; Warning bell sounds; Warnings occur while stationary or in motion; Owner moved daughter to back seat due to safety concerns
Recalls/TSBs owners mention: Recall issued for a piece within the seat for airbags, but passenger presence module (part #20933923) not covered by recall despite being defective
Seat belt pretensioner failure
Front driver side internal seat belt pretensioner fails, triggering airbag warning light during vehicle operation.
When: At 56,000 miles
Symptoms owners cite: Airbag warning light illuminates intermittently while driving at approximately 25 mph; Malfunction recurs during vehicle operation
Repairs/costs cited: Front driver side internal seat belt pretensioner replaced at authorized dealer
Recalls/TSBs owners mention: Manufacturer notified of defect
Unintended side airbag partial deployment
Side airbags near front seats partially deployed following low-speed collision (backing into concrete porch at low speed). Airbag separated from plastic cover and released smoke and powder without fully deploying. Impact also locked seatbelts so tightly they broke plastic base of seatbelt components.
When: During low-speed backing collision
Symptoms owners cite: Side airbags partially deployed; Airbag separated plastic cover; Smoke and powder released into vehicle; Airbag did not fully deploy; Seatbelts locked and tightened excessively; Plastic seatbelt base broken
Takata airbag recall
Vehicle subject to Takata airbag recall (November 2015 notification). Airbags could cause severe injury or death.
When: Recall notification received November 2015
Symptoms owners cite: Airbag safety defect identified by manufacturer
Recalls/TSBs owners mention: Takata recall issued November 2015; owner reports repair/replacement not yet completed
Synthesized from 11 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 0 most recent
Common questions
How serious is the airbags problem on the 2010 GMC Acadia?
It's a documented issue but not catastrophic. 11 complaints have been filed. Repairs average $1,100 and most owners catch it before it causes a breakdown.
At what mileage does the airbags typically fail?
Across the 10 complaints that reported odometer mileage, most airbags failures cluster between 56,000 and 105,200 miles, with the median around 85,000. A quarter of owners report trouble before 56,000; a quarter make it past 105,200. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.