The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2014 GMC Acadia owner complaints
464 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
airbags 8 complaints shown
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
I've received a recall notice for my vehicle and the part to fix this issue has been on back order for over a year.
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Recall has not been rectified for months and there’s still no remedy in sight!
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The air bags safety recall has been out since May and not even an ounce of new information has come out with any updates on when we will be seeing new airbags, it’s very unsafe for drivers to be driving these vehicles and possibly have a fender bender and die because the airbag was faulty. We want an update it should be illegal for any of us to have to wait this long without even an update on a timeline of when the bags will be available because most of everyone who is going to get a new vehicle/trade in is being screwed because of the recall. GMC has had multiple recalls within the last couple of years and I wish I would have known that before but that’s in the past. PLEASE protect us and get them in gear or atleast hire them a marketing team t help with updates.
Tl* the contact owns a 2014 GMC acadia. While the cruise control was set at 53 MPH, another vehicle ran a stop sign and crashed into the driver's door of the contact's vehicle. The air bags failed to deploy. The contact sustained a fractured rib, a bruised heart, left thigh, and hips, a broken left arm, and cuts and lacerations from the glass injuries. Medical attention was required. A police report was filed. The vehicle was towed to an impound lot. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 62,000.
electrical 3 complaints shown
Side collision lights in mirrors came on solid amber, and computer message stated to service side collision system, went to GMC dealer , they had to replace two modules located under rear bumper, part # 22960672, $243.39 each. Dealer stated cause was water damage, 12 days out of warranty and only 21000, miles on vehicle. Dealer would not cover under warranty, stated recall for problem but no longer in effect, this is unacceptable for a car this new. Called GMC,they stated. They would not cover due to the fact I paid for repair. Explained I thought this was a safety issue and needed to be fixed to drive. GMC denied claim.
Vehicle was stationary and in motion display read airbag malfunction warning light. Took vehicle to randy marion GMC in huntersville, nc to be fixed. Electrical connecter problem "due to corrosion " was "fixed" only to have error light come on again 24hrs later. This is a new vehicle with only 24,000 miles on it and is garage kept. Randy marion gave is a loaner vehicle and was going to order new connectors for the airbag. We dropped truck off on saturday, december 12th and finally had it returned to us the following friday afternoon, december 18th "fixed again." this morning, driving family to the store, my father-in-law said that his seat was not stable. We discovered seat was not bolted down and returned truck back to randy marion Buick-GMC. Service manager apologized and said it
While driving on the highway my car began shuttering and the warning system went off stating the traction control had gone off. Then it said engine power reduced, service engine, and service traction. The car began shaking and immediately slowed down. I pulled over and turned off the car. Upon restarting the car I received a message that said traction control on. But the engine light came on. This is the second time this has occurred. The first time it happened I took my car to the dealership to which they said they couldn't find anything wrong with it. After doing a google search today, I found that this seems to be a common problem in GMC acadia and I am shocked that it hasn't be reported/recalled. In retrospect, I have noticed that sometimes when I accelerate, the car will fail
lighting 3 complaints shown
Head lights quit working. I had two children in the car with me and it was night time, and I could’ve collided with another car. This just happened tonight, so I have not taken it to the dealer yet or a certified mechanic. There were no warnings of any kind before this happened.
2014 GMC acadia headlights do not shine out far enough to see the road ahead or to each side when turning. I feel like I have a dark hood over the top part of my eyes and this hood "bounces" as you travel--very distracting, irritating, and unsafe. When driving at night, I always have my fog lights on, but even that does not help much. When driving on a hilly, curvy road, it is impossible to see the road ahead & sides--scares the heck out of me! I love this acadia, but refuse to drive it on a trip when I know I will be driving at night and would be scared to death if it would rain at night--so we take our other vehicle on most trips. I have found other complaints about the acadia headlights for the 2013 and 2015 models. Also found many complaints about the 2014 GMC sierra 1500 pickups th
Two separate warranty claims. Dealer did replace all tail light assemblies- once on normal warranty claim, the second incident (lhs only) on customer satisfaction basis. Issue> rear tail light lens clouds up with condensation / water to the point that stop light visibility is affected. Approx 50% of the lens is covered internally with water droplets and condensation potentially violating FMVSS safety standard for visibility. Apparently the lamp assembly is not sealed and permits water intrusion. Condensation does not clear up adequately- in my case after 16 miles of driving or leaving the SUV outside overnight. Response from dealer: gm issued a letter stating warranty claims will not be honored for water condensation on tail light lens. *tr
engine 2 complaints shown
While driving on a city street the 2014 GMC sierra 6.2 l v8 lost power and started running rough as approaching an intersection. I was able to stop, and reverse the vehicle away from the intersection, to get out of traffic. The engine light was flashing and the truck shut down, it was unable to restart. The truck had under 60,000 miles on it at the time of the first incident. It was towed to a gm dealer shop for repair. This first incident took place in august of 2019. The rocker arm and exhaust spring had to be replaced in the #2 cylinder, the cylinder head had to be rebuilt with a new head. In addition they replaced 4 fuel injectors. In december of 2019, a second incident happen while driving on a city street, the engine started running rough, I was close enough to my house to g
The vehicle shuts down without warning at various speeds. From 5mph-70mph. This happens erratically and without warning. It results in an immediate loss off all power.
other 2 complaints shown
Was backing up on a driveway and was next to a car and apparently was closer than I thought and hit the car because my side detection system is not operating and no sensors or warning sounds went off. 'service side detection system' is on my dash.
I was traveling on the highway at about 70 MPH in the left lane and the engine began to sputter like it was going to stall. It dropped my speed to 60 without warning. I had a vehicle behind me going the same speed and had to quickly move to the right to avoid getting hit. The check engine light came on and the traction control / stabilitrac turned off. Brought it to the dealer and they told me I was using the wrong gas. They cleaned carbon out of the intake valves. I have put gas in it twice since then, at shell, which is what they told me to use. It happened again today 12/9 when I was going around a corner in the rain. This time it said service stabilitrak and service traction control with the check engine light flashing and the engine sputtering. I had been going through a puddl
powertrain 1 complaint shown
As I am accelerating up any sort of incline, the vehicle strongly jerks until I apply more gas. The problem is occurring more frequently as I put more miles on the vehicle.
fuel system 1 complaint shown
2013 GMC acadia. Has problem with the fuel gauge not accurately displaying correct amount of fuel. *ta the consumer stated the fuel gauge was 1/4 gull. After driving less than five miles, the low range warning displayed on the dashboard and the gauge needle was at empty. *jb