Dealer Message - Today, July 11, 2019, Honda is announcing a warranty extension for certain 2013-14 Crosstour vehicles to address a concern with the electric power steering (EPS) system. Under certain conditions, affected vehicles may experience heavier than normal steering, the EPS indicator may blink with no DTCs, or the indicator may come on steady with EPS DTC(s). American Honda is extending the new vehicle limited warranty on the EPS control unit from the original 3 years/36,000 miles to 15 years/unlimited miles from the original date of purchase.
full bulletin at NHTSA ↗2014 Honda Crosstour electrical problems
moderate Owners of the 2014 Honda Crosstour have filed 9 NHTSA complaints about the electrical at roughly $850 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See electrical across all vehicles →
Complaints
9
Recalls
0
Avg fix
$850
| Model year | electrical complaints |
|---|---|
| 2012 Crosstour | 3 |
| 2013 Crosstour | 5 |
| 2014 Crosstour (this page) | 9 |
| 2015 Crosstour | 11 |
When does it fail?
Of the 9 electrical complaints filed for the 2014 Honda Crosstour, here's the actual mileage breakdown — failures cluster heaviest at 25,000-50,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Electrical accounts for 29% of all owner complaints filed against this vehicle, across 3 categories tracked.
No new NHTSA electrical complaint has been filed on this vehicle in over 9 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Tech line summary article - If the On Demand Multi-Use Display? (ODMD) isn?t responding to touch or is freezing up, the reason could be there?s debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be
full bulletin at NHTSA ↗SERVICE BULLETIN - THE STARTER GRINDS AT STARTUP DUE TO INADEQUATE CLEARANCE BETWEEN THE STARTER MOTOR GEAR AND THE TORQUE CONVERTER RING GEAR.
full bulletin at NHTSA ↗"SERVICE BULLETIN - THE VEHICLE MAY HAVE ONE OR MORE OF THE FOLLOWING SOFTWARE BUGS: WHEN IN XM MODE, THE AUDIO UNIT TURNS OFF AFTER MAKING AN HFL CALL. THERE IS NO SOUND OR THERE IS STATIC IN THE REAR HEADPHONES (BOTH WIRED AND WIRELESS). WHEN IN XM MODE, THE XM RADIO INFORMATION ON THE CENTER DISPLAY DOES NOT MATCH THE TOUCH SCREEN. THE INFO/SETTING SCREEN FLASHES AFTER USING LANEWATCH. THE HFL DELETES SAVED SPEED DIAL INFORMATION AND VOICE TAGS. THE AUDIO-NAVIGATION SYSTEM REBOOTS WHEN A CUSTOMERS CD IS INSERTED. THE HFL SYSTEM REBOOTS WHEN TRYING TO PLACE A CALL USING A NAME THAT CONTAINS A NON-ALPHANUMERIC CHARACTER. THE REVERSE CAMERA IMAGE STAYS ON AFTER SHIFTING OUT
full bulletin at NHTSA ↗"DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2015 ACCORDS & CROSSTOURS WITH THE CUSTOMER REPORTING A NO START OR GRINDING NOISE WHEN TRYING TO START. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND."
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 5 most recent
Tl* the contact owns a 2014 Honda crosstour. When attempting to start the vehicle, it failed to start on the first attempt. It took approximately 2-5 attempts before the vehicle would start. The dealer was unable to diagnose the cause of the failure; however, the failure recurred. The contact took the vehicle to the dealer a second time and the contact was informed that a new battery was needed.…
Tl* the contact owns a 2014 Honda crosstour. The contact stated that after pushing the start button a grinding and buzzing noise was head and the vehicle failed to immediately start. The vehicle was taken to an independent mechanic who diagnosed that the starter was defective and needed to be replaced. The starter was replaced however, the failure continued to occur. The local dealer and…
The contact owns a 2014 Honda Crosstour. The contact stated that while attempting to start the vehicle, the vehicle failed to start intermittently, and the contact heard a grinding noise. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The contact stated that the vehicle was repaired at the dealer on two separate occasions prior, for the same failure…
Tl* the contact owns a 2014 Honda crosstour. The contact stated that the vehicle failed to properly start and various warning indicators illuminated. The dealer (andy mohr Honda, 1441 south liberty dr., bloomington, in 47403, (812) 336-6865) was unable to duplicate the failure. The contact had an extended warranty, but the dealer stated that if a failure could not be diagnosed, a permanent remedy…
Tl* the contact owns a 2014 Honda crosstour. The contact heard a cranking and winding noise when the key was turned in the ignition. The vehicle failed to start. The failure occurred intermittently. The contact took the vehicle to the dealer (anderson Honda 410-632-7068) where it was diagnosed that the starter failed and needed to be replaced. The vehicle was not repaired. The manufacturer was…
Had electrical trouble with your 2014 Honda Crosstour?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the electrical problem on the 2014 Honda Crosstour?
It's a documented issue but not catastrophic. 9 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
At what mileage does the electrical typically fail?
Based on the 9 complaints filed, electrical issues most often appear around 56,526 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to electrical?
No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Honda/Crosstour.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.