Subject: ** UPDATE** - Takata Inflator Special Service Program (Extended Warranty) Special Service Program SSPB3: In December 2017 Special Service Program SSPB3 - Takata Inflator Extended Warranty was announced. The extended warranty was a result of the Takata airbag inflator class action settlement. Mazda will provide supplemental warranty coverage for all repairs and replacements (including parts and labor) to correct any defects in the materials or workmanship of Takata airbag inflators and the replacement inflators installed pursuant to the Takata airbag recalls. The program covers defects in the Inflator only and does not cover other items in the airbag system. Additionally, the program
full bulletin at NHTSA ↗2014 Mazda CX-9 airbags problems
moderate Owners of the 2014 Mazda CX-9 have filed 3 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
| Model year | airbags complaints |
|---|---|
| 2010 CX-9 | 18 |
| 2011 CX-9 | 18 |
| 2012 CX-9 | 21 |
| 2013 CX-9 | 9 |
| 2014 CX-9 (this page) | 3 |
When does it fail?
Of the 3 airbags complaints filed for the 2014 Mazda CX-9, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
Of the 8 model years of Mazda CX-9 we track for airbags problems, this one has the fewest owner complaints on file (3).
No new NHTSA airbags complaint has been filed on this vehicle in over 9 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
full bulletin at NHTSA ↗This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
full bulletin at NHTSA ↗The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.
full bulletin at NHTSA ↗Passenger fAirbag deactivation (PAD) indicator light illumination
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 3 most recent
Takata recall according to your airbag recall list website (http://www.safercar.gov/rs/takata/takatalist.html), the 2014 Mazda cx-9 is part of the takata recall, however when you use the look-up tool, it is not listed as under recall (https://www.NHTSA.gov/recalls). Please confirm whether my vehicle is under recall. When will Mazda update their info on this and begin notifications?
Tl* takata recall. The contact owns a 2014 Mazda cx-9. The contact stated that NHTSA campaign number: 18v717000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall letter in october of 2018. The dealer (napleton's arlington Mazda, 1555 e rand rd, arlington heights, il 60004) stated that the part was not available for the repair. The manufacturer had not…
Takata recall my complaint is that I have received several notices referencing the takata airbag problem. Mazda has still not initiated a recall. I have supplied my email address to the tkrestucturing.com/ppic in reference to the chapter 11 case no. 17-11375 (bls). My complaint specifically is against Mazda and why they are dragging their feet in initiating recalls for the affected…
Common questions
How serious is the airbags problem on the 2014 Mazda CX-9?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $1,100 and most owners catch it before it causes a breakdown.
At what mileage does the airbags typically fail?
Based on the 3 complaints filed, airbags issues most often appear around 23,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.