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ProblemsByVin File / 2014-MAZDA-CX-9 NHTSA data synced 3 days ago
2014 · Mazda

Mazda CX-9 problems

54 owner complaints and 1 active recall campaign on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
7.8 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate
Should you avoid this 2014 CX-9?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 7 categories with 3+ complaints

engine
13 reports · fails ~88,870 mi · avg $3,100
moderate
brakes
9 reports · fails ~43,600 mi · avg $450
severe
powertrain
7 reports · fails ~77,825 mi · avg $2,500
severe
suspension
4 reports · fails ~64,596 mi · avg $900
moderate
airbags
3 reports · fails ~23,000 mi · avg $1,100
moderate
steering
3 reports · fails ~44,333 mi · avg $700
moderate
visibility
3 reports · fails ~5,567 mi · avg $350
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2014 CX-9's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2014 CX-9?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2014 CX-9 · airbags
Takata recall according to your airbag recall list website (http://www.safercar.gov/rs/takata/takatalist.html), the 2014 Mazda cx-9 is part of the takata recall, however when you use the look-up tool, it is not listed as under recall (https://www.NHTSA.gov/recalls). Please…
12/28/2016 · at 23,000 mi · NHTSA ODI #10937908.0 · see airbags pattern →
2014 CX-9 · engine
The water pump failed on the vehicle and coolant leaked into the engine oil. The vehicle all of a sudden started shaking, the engine shut off and the vehicle lost power. The engine is now damaged beyond repair. The vehicle has an internal water pump and the owner's manual does…
12/26/2019 · at 102,350 mi · NHTSA ODI #11291301.0 · see engine pattern →
2014 CX-9 · powertrain
I noticed a rough noise when I started the 2014 Mazda cx-9. I chose to ignore it thinking it was because of the cold weather. Got to the highway on the way home to kansas city from columbus, oh. Several miles later when filling gas, I noticed a weird smell like that of a burning…
12/17/2019 · at 114,000 mi · NHTSA ODI #11289733.0 · see powertrain pattern →
2014 CX-9 · suspension
Tl* the contact owns a 2014 Mazda cx-9. While driving various speeds, the brake pedal was depressed and a bumping noise was heard from the front suspension. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joint and lower control arm corroded…
12/15/2017 · at 46,000 mi · NHTSA ODI #11054878.0 · see suspension pattern →
View all 54 owner complaints →
Had a problem with your 2014 Mazda CX-9? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

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Active recalls showing 1 of 1

severe NHTSA 15V451000 July 20, 2015

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013

Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

Fix: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.

Common questions

Is the 2014 Mazda CX-9 reliable?

Mostly yes. With a reliability score of 7.8 out of 10 based on 54 owner complaints filed with NHTSA, the 2014 Mazda CX-9 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2014 Mazda CX-9?

On the NHTSA data, the 2014 Mazda CX-9 does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 7.8/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2014 Mazda CX-9?

Based on NHTSA records, the most-reported issue is engine, with 13 complaints filed. Typical failure occurs around 88,870 miles. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Typical failure occurs around 88,870 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Mazda CX-9 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Mazda CX-9?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 54 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2014/Mazda/CX-9. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Mazda. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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