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2014 Mazda CX-9 steering problems

moderate Owners of the 2014 Mazda CX-9 have filed 3 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →

Complaints
3
Recalls
1
Avg fix
$700
steering complaints on the Mazda CX-9, by model year
Model yearsteering complaints
2010 CX-9 4
2011 CX-9 4
2012 CX-9 7
2014 CX-9 (this page) 3
2018 CX-9 3

When does it fail?

Of the 3 steering complaints filed for the 2014 Mazda CX-9, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.

0-25k
1 (100%)
25-50k
0 (0%)
50-75k
0 (0%)
75-100k
0 (0%)
100-125k
0 (0%)
125-150k
0 (0%)
150k+
0 (0%)

Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.

What stands out

Of the 7 model years of Mazda CX-9 we track for steering problems, this one has the fewest owner complaints on file (3).

No new NHTSA steering complaint has been filed on this vehicle in over 9 years — the issue may be aging out of the active population.

Related recalls

severe NHTSA 16V203000 April 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015

If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Fix: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin SA-011-24 Feb 2024

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

full bulletin at NHTSA ↗
Service Bulletin 00-001-22 Feb 2022

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

full bulletin at NHTSA ↗
Service Bulletin 00-001-21-3768 Jan 2021

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

full bulletin at NHTSA ↗
Service Bulletin 02-004-19-3574 Jan 2019

Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.

full bulletin at NHTSA ↗
Service Bulletin MT-012-18 Dec 2018

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 1 most recent

steering · 7,000 mi · filed 10/30/2016

I purchased the car with 7,000 miles and since the beginning there has been a humming noise every time I turn the steering wheel to either side. I took it to the dealer and they told me it was a piece of plastic stuck to the control arm. The car continued making the noise only audible on a quiet night and now the car has 30,000 and humming is more pronounced day and night with only slight turn…

Had steering trouble with your 2014 Mazda CX-9? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the steering problem on the 2014 Mazda CX-9?

It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $700 and most owners catch it before it causes a breakdown.

At what mileage does the steering typically fail?

Based on the 3 complaints filed, steering issues most often appear around 44,333 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to steering?

Yes — 1 active recall(s) cover steering issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2014/Mazda/CX-9. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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