2014 Mercedes-Benz Sprinter owner complaints

I was provided a notice of an airbag recall over two years ago on a three year old vehicle. The dealers says they have been waiting for parts. I have called Mercedes national and they said there is nothing I can do. It appears nothing is happening and no one has a solution yet I drive a vehicle everyday all day that could explode on me and send metal fragments into my face and neck. This is stressfull and I have send a letter to my family members to document this and sue all involved if I end up passing away over this while waiting in limbo. The press and government need to get involved as this is a national issue that is being ignored and many lives are at stake.

Tl* takata recall. The contact owns a 2014 Mercedes benz sprinter 2500. The contact received notification of NHTSA campaign number: 16v077000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to Mercedes-benz of arrowhead (9260 w bell rd, peoria, az 85382 (623) 815-3900) and I-state truck center (8950 eldorado st ne, minneapolis, mn 55449 (763) 785-6900) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

Takata recall - hen will I get my defective air bag replaced? My service proider has been unable to schedule a replacement because they do not have parts.

Tl* takata recall. The contact owns a 2014 Mercedes-benz sprinter 2500. The contact received notification of NHTSA campaign number: 16v077000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall - notified of recall february 11, 2016. As of nov. 2017 (more than one year later) remedy is still not available from the manufacturer. Over a full year waiting for remedy and counting, with not even an eta in sight. Unacceptable!

I have been waiting for the takata airbags to be replaced for over a year. I am working with fairfield Mercedes (fairfield california) and still no parts. Is this true or am I being delayed by the dealer?

Tl* takata recall. The contact owns a 2014 Mercedes-benz sprinter (mx2ca170). The contact received notification of NHTSA campaign number: 16v077000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of rochester (4296 w henrietta rd, rochester, ny) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

Air condition on top the roof leak,every time is rain leaks on the passengers.

Diesel fuel leaking from hose that goes into engine.

Event data recorder missing from sprinters. I was involved in a high speed crash. I won't go into details at this time pending the investigations. But I learned that there is no "edr" event data recorders on the sprinters. When I learned of these and what they do in the event of a crash I was disappointed that Mercedes elected to not install one on these vehicles. For me personally it would have been valuable information to know what when on in the seconds prior to the crash. Not sure this will come to anything but I personally believe that all vehicles should have these items. They assist helping both the person involved in the crash by letting them know what if anything they did to avoid the crash as well as helping the police establish what happened in the crash.

The contact owned a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, a loud pop was heard, and noticed there was smoke coming from the engine with the check engine warning light illuminated. The contact was a Sprinter van driver. The contact pulled the vehicle over and had the passengers located in the vehicle exit the vehicle. The contact stated that the engine had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was not filed, however, the cause for the failure was not yet determined. A police report was not filed. No injuries were sustained. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the fai

The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while her partner was driving at an unknown speed, a stop engine warning message illuminated on the instrument panel as oil leaked out of the engine. The engine had also begun to seize as her partner pulled the vehicle off to the side of the road. Due to the failure, the contact's partner had the vehicle towed to an independent mechanic who informed her partner that the chain tension was loose and that the engine needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 14V764000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed her that the VIN was not included in the recall. The contact had the engine replaced and the vehicle was repa

The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at 35-40 MPH, he saw smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated as he veered to the side of the road, the vehicle inadvertently stalled. The vehicle was towed to the dealer who informed the contact that they were unable to diagnose the vehicle. Then the vehicle was towed to the independent mechanic who diagnosed that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200,000.

Vehicle was driven about 5 miles, parked and not running, about 2.5hrs later fire started on the left rear side / undercarriage. Fuel tank caught fire. No prior running defects. Starting point for the fire appears at or next to fuel tank on the left side with the first flames visible up the left rear wheel housing with the vehicle parked on a slight incline and this etched in an arc shape above the left rear wheel. Inside vehicle no personal items or aftermarket modifications. Fire spotted approximately 3:15 - 3:17 eastern time, weather temps in mid 70s. This was a high top 12 passenger model 144" wheelbase with auxiliary air and heat options. No occupants and no injuries.

At night the headlight switch is not illuminated showing the position of the headlight switch. There is no way to see what is selected by the headlight switch except with a flashlight. The interior lights are not bright enough to illuminate the dash in the are of the headlight switch to know where it's set. This is strange because every other switch and indicator on the dash is back-illuminated except the headlight switch. The switch is a rotary switch with an outer ring that shows what is selected when the inner knob is at that position. The only part that is illuminated is the line on the inner knob. The selection points around the knob are not illuminated. Every other item on the dash is illuminated from behind except those around the outside of the headlight switch. This is a con

Odometer Fraud. The contact purchased a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 70,000 and at the time of registration, it was discovered that the mileage was 223,000.

Tl* the contact owns a 2014 Mercedes-benz sprinter 2500. While driving various speeds, the rear passenger and driver's side wheel speed sensors fractured. The contact heard a popping sound prior to the failure. Additionally, the ABS warning indicator illuminated. The contact stated that the brake assist, traction control, and anti-skid features deactivated. The contact stated that the failure recurred eight times. Rbm of alpharetta (located at 345 mcfarland pkwy, alpharetta, ga 30004, (678) 637-2333) and several other unknown dealers previously replaced the speed sensors. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.

Just at roughly 100,000 miles under-body brake lines rusted out at started leaking making the vehicle inoperable and unsafe to drive.

Recently three electronic braking assist lights have (anti-lock, esp, and anti-skid) have lit on my dashboard at random times. On at least two occasions the engine has accelerated without me touching the pedal.*dt*jb typically this is while the vehicle is in motion.

The van won’t throttle when requested and will lose power going uphill. I can set the cruise at 70 but the van will only accelerate to 55 to 65. When going uphill it will drop all the way to 45 mph with no ability to accelerate. Mercedes in Missoula has looked at it and said it’s the way the new update “fixed” the limp mode and there is nothing wrong with it. Our personal mechanic has also concluded there is nothing wrong. We live in rural Montana and this is our main vehicle as we have a large family. It’s extremely scary to have a semi come screaming up behind you and not having anywhere to go.