This Safety Recall Bulletin provides instructions and procedures for the modification of the second row center seat belt, related labels, inserts, and replacement of the second row right hand side seat belt (if needed).
full bulletin at NHTSA ↗2014 Mitsubishi Outlander airbags problems
severe 11 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Failure mileage
Complaints
11
Recalls
0
Avg fix
$1,100
6crashes
5injuries
When does it fail?
Of the 11 airbags complaints filed for the 2014 Mitsubishi Outlander, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Among the 15 model years of Mitsubishi Outlander in our records for airbags problems, this one ranks #2 by owner-complaint volume.
Airbags accounts for 24% of all owner complaints filed against this vehicle, across 6 categories tracked.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This is a service newsletter (Tech Talk) that was sent out to dealers.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners describe multiple incidents where airbags failed to deploy during significant collisions. One owner was rear-ended at highway speed while stopped; the impact was forceful enough to push the car 33 feet forward into another vehicle, yet all seven airbags remained unfired and seatbelts didn't lock, causing passengers to strike the ceiling, seats, and vehicle interior. Another owner hit a stopped car at 20+ mph in rain and hydroplaning; again, no airbag deployment or seatbelt lockup occurred, resulting in the driver hitting the steering wheel and sustaining ongoing neck and shoulder pain. A third experienced a high-speed frontal collision at 40 mph that sent the vehicle into a light pole, resulting in back, shoulder, and neck injuries requiring medical attention—still no airbag deployment. A fourth owner hit a moose at 65 mph; the vehicle was destroyed but airbags never fired.
When dealers inspected these vehicles post-collision, they reported finding no diagnostic codes in the computer system, suggesting the airbag systems showed no faults electronically.
Separately, several owners report illuminated airbag warning lights that remain on continuously, even while parked. One owner notes a passenger-side airbag warning that was never diagnosed. Additionally, owners with the vehicle early in its life report airbag warning lights present from near-new condition.
A recall (NHTSA Campaign 16V383000) was issued for airbag issues, but dealers confirmed repair parts were unavailable more than a year after recall notification, with the manufacturer unable to provide a timeline for parts availability.
Same Mitsubishi Outlander airbags reports on nearby years: 2013
Failure modes owners describe
Airbags failed to deploy in impact events
Multiple owners report airbags did not deploy despite significant frontal and side-impact collisions. Owners describe accidents involving rear-end impacts, frontal crashes, and high-speed collisions that caused vehicle damage, passenger injury, and loss of control, yet airbags remained unfired. Dealers inspected vehicles and found no diagnostic codes present.
When: During collision events at speeds ranging from 20 mph to 65 mph; failure mileage documented at 23,000 and 45,000 miles
Symptoms owners cite: No airbag deployment during rear-end collision; No airbag deployment during frontal impact; No airbag deployment during high-speed moose strike; Seatbelts also failed to lock during impacts; Passengers thrown forward and struck vehicle interior
Repairs/costs cited: Dealer inspection yielded no diagnostic codes; vehicle damage reported but repair status varies (some vehicles totaled, one not repaired)
Recalls/TSBs owners mention: NHTSA Campaign 16V383000 issued for airbags; recall parts were unavailable for extended period (over one year after notice)
Airbag warning light illuminated
Owners report airbag service warning lights and passenger-side airbag warning indicators remaining lit. One owner reports the warning light stays on continuously even when the vehicle is stationary and no accident has occurred. Another documents a passenger-side airbag warning indicator with no diagnosis or repair completed.
When: Reported at approximately 22,000 miles; warning light present from early ownership in one case
Symptoms owners cite: Airbag service required light stays on; Passenger-side airbag warning indicator illuminated; Warning light remains on while vehicle is stationary
Repairs/costs cited: No diagnosis or repair completed in reported cases; one owner had to replace passenger seat
Recall parts unavailable
Owner received NHTSA recall notification 16V383000 for airbags but dealer was unable to obtain repair parts for an extended period exceeding one year after notice. Manufacturer could not confirm availability timeline despite multiple owner contacts.
When: Recall notice received; parts still unavailable over one year later
Symptoms owners cite: No recall repair able to be completed; Parts distribution disconnect
Repairs/costs cited: Recall parts unavailable; dealer (Ourisman Mitsubishi, Marlow Heights, MD) confirmed parts not in stock
Recalls/TSBs owners mention: NHTSA Campaign 16V383000 issued but parts unavailable; manufacturer unable to confirm when parts would become available
Synthesized from 11 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 5 most recent
Tl* the contact owns a 2014 Mitsubishi outlander. The contact stated that while driving at 40 MPH, another vehicle crashed into the front driver side door of the contact's vehicle. As a result, the contact lost control and crashed into a light pole. The air bags failed to deploy. The contact sustained back, shoulder, and neck injuries that required medical attention. A police report was filed.…
I had a accident with my 3 children in the car with me. I was driving on a 6 lane highway & hit a car that was in the middle lane as it came to a complete stop for no apparent reason other than reaching for something in the floorboard. The damage was to the front end of my outlander, needing to replace the bumper, hood, lights, a/c condenser & more. None of the 7 airbags in my car were deployed &…
Airbag service required light is staying on with no accidents or reason for deployment. The vehicle is stationary and the warning stays on, also the passenger seatbelt light is staying on
Tl* the contact owned a 2014 Mitsubishi outlander. While driving 65 MPH, the contact crashed into a moose crossing the road. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed to a garage. The manufacturer was notified of the failure. The failure mileage was 45,000.
I was recently in a wreck and my cars air bags did not deploy and my seat belts did not lock in. I was sitting stationary as the traffic in front of me had stopped to allow someone to turn. All of a sudden a car smashed into my rear end. All passengers in the car and myself were thrown forward. The seat belts did not lock us in safely. I hit my steering wheel and left panel near windshield. The…
Had airbags trouble with your 2014 Mitsubishi Outlander?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2014 Mitsubishi Outlander?
It's a meaningful issue. 11 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Across the 8 complaints that reported odometer mileage, most airbags failures cluster between 22,000 and 65,000 miles, with the median around 30,000. A quarter of owners report trouble before 22,000; a quarter make it past 65,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Mitsubishi/Outlander.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.