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ProblemsByVin Index / 2014-PORSCHE-CAYENNE / COMPLAINTS
Full complaint record · NHTSA

2014 Porsche Cayenne owner complaints

53 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 5 complaints shown

16 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/31/2019 49,000 mi ODI #11292266.0

At about 25,000 the cayenne started making bump upon acceleration and especially when turning. I understand this can be a safety issue unless addressed .the dealer diagnosed the problem as the transfer case which was replaced. Now we have 49,000 miles on the vehicle and it is starting to exhibit the same transfer case symptoms as before. In googling the internet this problem seems to be quite prevalent with both the Porsche cayenne and macan. Moreover, the cost replace a transfer case is in the $5,000 when our of warranty which my 2014 is now. Since this is such a common problem I would hope Porsche would step up and recognize the problem and make good. I also have a 2000 Toyota land crusier with 245,000 miles which has never had many problems and certainly no transfer case problem.

12/26/2019 ODI #11291288.0

When accelerating from a stop gears seems to be missing and jumpy between 2-5 gears, like shudders on gears. I read that it's common problem with cayenne. This needs to be addressed by Porsche as it is very costly. Vehicle only have 21,000 miles.

12/09/2022 ODI #11496686.0

When accelerating from a stop the car skips/shutters. This generally occurs gears 2-3. This problem has placed me in danger when trying to accelerate while making left hand turns.

11/27/2019 64,000 mi ODI #11282727.0

While accelerating transmission shifting from 2 to 5 gear, it shudders and power lurches. Same while making turn at stop sign from stop to accelerate at city street power lurches. Possible to cause t bone accident. High chances of complete power loss due to transmission failure due to faulty tranfer case resulting in catastrophic accident. Ask Porsche to replace tranfer case with new designed tranfer case.

10/10/2018 42,535 mi ODI #11139564.0

I'm in a middle of the street to take a left to another street in ft hood tx and the car sounds like something its lock on the transfer case and dont wanna accelerate

airbags 5 complaints shown

9 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
11/24/2024 ODI #11627071.0

Leather of the dashboard began to shrink on both driver and passenger sides. The shrunk leather exposed metal staples used to keep it in place and disfigured the passenger airbag compartment. An independent mechanic suggested that, in case of an accident, an airbag may not deploy correctly and the exposed staples may become a hazard. This appears to be a common problem of Porsche owners with leather dashboards.

11/18/2024 ODI #11625932.0

Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue on Porsche Cayennes.

10/22/2024 ODI #11621328.0

Porsche dashboard leather shrunk, shifted position, and staples pulled out. Repair technician said if vehicle was in an accident the airbag might not deploy correctly. Porsche dealer has stated if the dashboard leather material gets in this state, they recommend replacing it. This is a very common issue.

10/16/2024 ODI #11620034.0

Dashboard leather shrunk. If the vehicle gets into an accident the airbags might not deploy correctly. Very common issue on the cayenne models.

10/07/2024 ODI #11618475.0

Porsche Cayenne dashboard leather shrunk and staples pulled out. Leather is loose on dashboard. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.

other 3 complaints shown

12/07/2023 ODI #11558975.0

Factory installed spare tire failed to inflate and attach to wheel rim when needed to replace a flat tire. None of the service technicians with aaa, discount tire or Porsche dealerships were able to do so. There were no visible defects on or in the spare. The tire had been used possibly only once before this incident. Porsche refused to replace it and I was forced to buy a new one because it was out of warranty

11/01/2018 26,000 mi ODI #11144814.0

Fuel guage error even when tank is more than half full, fuel gauge error pops up intermittently while driving.

09/18/2023 ODI #11545095.0

The sunroof exploded going down the highway for no reason. It exploded from the inside outward.

cruise control 3 complaints shown

3 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
11/03/2017 12,000 mi ODI #11042980.0

While adaptive cruise control is engaged the vehicle will brake on its own. This occurs when there are no other vehicles or objects in sight. The vehicle applies the brakes hard enough where if another car is following closely it could rear-end my vehicle. I have had the car in to circle Porsche 5-6 times with no resolve. This was first reported to the dealer on june 29, 2015.

10/10/2019 97,000 mi ODI #11267682.0

Huge lag when pressing on acceleration petal when pulling out into traffic from a stop. It does not happen every time. It is intermittent. It seems to happen more frequently when you are turning right. It does not matter if you push the accelerator down , , or clear to the floor, when it happens you have no power for a couple of seconds. Never had this problem before the government mandate recall for emissions. The other issue after the emission recall is the vehicle acc/pas system will error out when cruise engaged and the vehicle needs to accelerate for an incline in the road. There has been couple of times also; rear-ended another vehicle because of acc/pas failure.

10/10/2019 ODI #11267685.0

Huge lag when pressing on acceleration petal when pulling out into traffic from a stop. It does not happen every time. It is intermittent. It seems to happen more frequently when you are turning right. It does not matter if you push the accelerator down , , or clear to the floor, when it happens you have no power for a couple of seconds. Never had this problem before the government mandate recall for emissions.

body 2 complaints shown

3 total in this category · severe · avg repair $1,500 · see body cluster analysis →
11/23/2015 20,000 mi ODI #10806392.0

On 11/19/2015 at approx 7:20am while driving the panoramic sunroof emploded on it's own, nothing hit it from the outside or inside. There were no cars around me on the road nor was there any visible sound of anything hitting us it was just a loud boom as the sunroof shattered in an upward pattern as if it were under pressure, also causing damage to the paint/body on roof of car from the glass debris. Dealership refusing warranty because they do not know what caused it.

10/29/2019 1 injury ODI #11276940.0

The edges of the metal part that ensures closure of the trunk is very sharp. Finger was sliced on this metal part.

lighting 1 complaint shown

4 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
09/12/2024 ODI #11614240.0

Last week I took my car to car wash, After that my right passenger side light went off. water went in the rear sound control module and I lost sound too. my gps sound comes from woofer only. I heard from a by other Porsche owners that porsche had recall on rear lights, But I was never informed.

Showing 300 of 53 total complaints. The full federal record is available at nhtsa.gov/vehicle/2014/Porsche/Cayenne#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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